Wow! I hired Home Care Assistance 11 days before dad had a stroke. Dad had a slow-progressing dementia that affected his speech (he went from talkative to barely talking) and his desire to get out of bed (other than mealtimes). Regina started working with him and WOW, WOW, WOW! I have no words. Dad's behavior, demeanor...everything changed within 3 days! He was a new person, happy, talking more, telling jokes, etc. It was unbelievable!!! Within a week, the senior facility even called to tell me what an amazing change that they had seen in him. She was the first to find dad after his stroke and knew exactly what had happened, what questions to ask him, and how to respond in an emergency situation. She became his best friend in a week (not typical for dad). After his stroke, she spent the same amount of time (4 hours/day) at his bedside, patiently playing games and gently learning how to communicate with him. She really CARED about him, protected him, and wanted the best for him. I truly can't say enough about this experience or about Regina.
This review is sent with gratitude! My mother received an excellent report after a recent physical and bloodwork. The doctor stated that she is obviously receiving excellent care. My mom will no longer need to take Fosamax due to the improvement in her bone density. The doctor checked the findings several times and said this was remarkable for her to have such an improvement. This is a result of my mom receiving her medications daily without fail. Joyce and Janeicea are both excellent caregivers. They both encourage my mother to take her medications and supplements by playing special music and sometimes dancing with her. They both encourage her to drink water, eat well, and stay clean. Both ladies care for her and make sure that she is happy and comfortable. The consistency in her care plan works!
They have been taking care of my mom for about 2 years now and we have had so many changes in her health and needs. Home Care has been with us every step of the way being so accommodating with these changes when we have needed more or less care. And any issues we have had, they have taken care of it straight away. They are on top of things and care about their clients. I would recommend this company to anyone needing any type of home health care for their mom (or dad sister, brother, friend....). We are blessed to have them.
Home Care Assistance in every way ensured that I could meet her needs and help me to have time to care for the other myriad of things that go along with caring for someone who is sick. You don’t know how much I needed you all. Thank you is not enough. I will recommend you and your staff to any and all that want or need to have someone take care of their loved ones – with all of the glowing words that I can find. Until you walk in the shoes of a caretaker…you can’t fully understand the help that you need. AND when you find it, it is a miracle. My heartfelt and grateful thanks to all of your miracles.
My mother who is 80 was invited to spend Christmas with my brother in San Diego. Getting there and back required changing planes in Houston and on the way back she only had 30 minutes to transfer to a different terminal. I had discussed in passing, my concern with Lori at Home Care Assistance here in Columbus and she, on her own, spoke with the Home Care Assistance Office in Houston. They offered to help my mom get to a hotel if she missed her flight. When she arrived safely and on time back in Columbus mom told me that someone from the Houston Office had actually come out to the airport and was able to meet her at the gate with a wheelchair and get her over to her flight to Columbus. This type of help is to me 5 Star service. I was simply amazed that they would help so much. Thanks.
Home Care Assistance caregivers have done a phenomenal job for our family. Mom wanted to stay home and we just could not manage her care alone due to our work and families. If it weren’t for Home Care Assistance, it would have been impossible for us to keep Mom home. She really enjoys the company of her caregiver and is living life again. Thank you, Home Care Assistance for all what you have done for us. We highly recommend them to anyone who needs high-quality care for an elderly loved one.
In October 2008, Martha arrived and the entire household spirit changed. Martha brought a sensitivity and maturity we had not seen with other caregivers. Martha knew that Mum was trying to hold on to her dignity and independence and she went to great lengths to help Mum do just that. I would tell Martha that Mum was the Boss and she was the General Manager who always made sure that the Boss was safe and well cared for. Martha allowed Mum to live comfortably in her home and die with grace. Words cannot adequately convey the peace that Martha brought to Mum and the family as a whole.
As a baby boomer, I am part of the generation that’s trying to navigate the waters of eldercare. Home Care Assistance has been an invaluable part of my equation for making sure my mom receives the highest level of care and support. From transportation to healthcare appointments, to 24/7 supervision and assistance, their staff is both professional and compassionate. I can’t recommend them highly enough.
I was referred to Home Care Assistance when my Mom was coming home from Scripps. I was out of town and had to organize everything remotely. The staff was extremely helpful and professional. I was very stressed and totally lost but they handled everything from start to finish. One of their care managers went out to the hospital to assess mom the same day, organized with the nurses and doctors and was able to get Mom home safely. What I liked the most was their flexibility and quick action. Mom came home with 24-hour care for the first few days then was able to slowly reduce hours to a manageable schedule. Highly recommend!
My sincere thanks to you and your staff at Home Care Assistance for coming to my 11th hour rescue back in May…Your Caregiver helped me shower daily, made my bed, prepared meals and did some food shopping, light cleaning and the laundry. She was a gem, always on time, and her manner and demeanor exhibited her many years of experience as an expert Caregiver. She was dependable, calm, caring and trustworthy. I also enjoyed her lovely sense of humor. I also salute you for your flexibility in making the effort to accommodate a prospective client at the “last minute,” as well as your reasonable cost for the excellent care received.
Your company is amazing. Jessie, Jill, Mimi, and the woman in charge of staffing were efficient, fast and kind. I found out late Wednesday that mom was coming home Thursday mid-day. I called Jessie Thursday morning. Jill called me and by 1:00 they were ready to come in with someone on a 24-hour-basis. Unbelievable! Mimi has been terrific. She has helped mom with her physical needs, prepared meals, helped in the middle of the night, done laundry when mom needed it...and has kept mom safe. It has been a relief; we have not had to alter our own schedules and enjoy our spare moments visiting with mom and Mimi in a carefree manner. Family members who didn't think it necessary for mom to have any help are now on board - including mom! Thank you!
I am writing you to express my extreme gratitude with the services that your company has provided my mother over the past month. Without your caregivers and their thoroughness in understanding difficult situations, my mother had a very good chance of not surviving her latest release from the local hospital. It was only your caregivers' critical observations that saved the day. Again, I am thrilled to have your company working with my mother, providing assistance with great personal support and encouragement to brighten her remaining time here.
I was in a panic and desperate because I knew I would never find a caregiver so late on a Friday. But I found Home Care Assistance and couldn't be happier with their service! The woman they sent to care for my mother was just wonderful and my mother said she was so glad we found someone to care for her.
I want to thank you and your organization for the outstanding job that you did caring for my uncle these last couple months - the care enabled my uncle to spend his last months in his home and with his friends from the men's club - my brother and I really appreciate the effort that you made - I think it made a big difference in the quality of my uncle's life.
The 24-hour care that Home Care Assistance provided for our mom was unparalleled. She had three caregivers, each as compassionate, dedicated and hardworking as the next. Each caregiver worked eight hour shifts, which enabled them to stay focused and well rested, and in turn, provide the best care possible.
We chose Home Care Assistance because their care managers are extremely personable, caring and responsive. We know we can call them for anything, 24/7. They've even managed emergency scheduling requests within an hour.
Bottom-line, your company provided me the choice of several qualified caregivers within 72 hours of my call (including a weekend); and the caregiver I selected from Home Care Assistance (Conrad) was a total blessing and I believe an answer to prayer. "Thank you" doesn't quite cut it, but that's all I have...thank you very much.
I could not have been more pleased with your company's services, and most of all, the assigned caregiver. The pre-visit to my home was very reassuring that I was dealing with a company of integrity. My caregiver never stopped trying to find things to do for me. The cost was well worth the service. I would not hesitate to recommend your service in the future.