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The Home Care Assistance Difference

Specialized COVID-19 Response Efforts

Our Rapid Response Team is constantly updating protocols and communicating best practices to our caregivers, often through our caregiver app, to help keep our senior clients safe at home.

A Care Team Dedicated to You - Virtually

More than just a caregiver, we assign each client a care team. Our thousands of thoroughly-vetted and qualified caregivers are there to provide care to clients, with the support of a remote Care Team led by a Client Care Manager.

Social Distancing at Home
Thanks to a Personalized Care Plan

In addition to essential daily life activities, our care plans often include basic house cleaning, grocery shopping, and medication pickups, which promote successful social distancing. Our trained caregivers also help keep seniors physically and mentally engaged while staying safe at home.

Home Care Assistance of Vancouver

Home Care Assistance of Vancouver

For over fifteen years, Home Care Assistance and our experienced caregivers have served seniors and their families with exceptional home care.

We provide older adults in Vancouver and the broader community with the one-on-one support that allows them to live safely and independently at home.

As the premier home care provider in Vancouver, we have the deepest employee roster of skilled and compassionate caregivers. As a result, our Client Care Managers are able to match our clients to caregivers not only based on their home care needs but also their personalities and interests. We offer high quality assisted living where seniors most prefer: at home.

Our 24/7 Guarantee means that we will be there when you need us – days, nights and weekends. Call us today to learn more or visit our office in West Vancouver or our other locations located in Vancouver at 1285 W Broadway #600, Vancouver, BC V6H 3X8 and South Surrey at 202-15388 24th Avenue, Surrey, B.C. V4A2J2.

How a Customized Long-Term Care Plan from Home Care Assistance Works

Home Care Assistance has developed a specific plan to address this pandemic and take care of seniors in their homes, now and in the long-term.

  1. Call us and we will determine your needs to craft a personalized care plan remotely

    Given the CDC recommendation for social distancing, we've developed a process for conducting virtual assessments either online, or by phone, so our team can create a care plan tailored to your loved one's evolving needs.

  2. Caregivers are expertly matched and adhere to special protocols

    Home Care Assistance has one of the largest caregiver networks in America. We hire dedicated caregivers and expertly match them to clients in a manner that helps minimize the risk of infection. Our caregiver app, among other means, allows for ongoing screening.

  3. We assign a virtual care team that's accessible 24/7

    When you hire us, you receive a full-time care team to assist you remotely. Your Client Care Manager develops a specialized care plan and provides quality assurance throughout the length of service. Your Staffing Manager selects the caregiver who is the best fit for your loved one's needs and personality, and your Home Care Liaison provides access to vital community resources.

  4. Our Balanced Care Method™ promotes emotional and physical wellbeing for seniors

    Our proprietary Balanced Care Method™, a training program for caregivers, promotes cognitive stimulation, nutrition, physical activity, a sense of calm, and social engagement. This program supports our client's mental as well as physical health, reducing the potentially negative side effects of isolation.

**Policies vary by location and may be revised from time to time without notice. Exclusions may apply. Consult your local office for information regarding the products, programs and services that may be available to you.

Ready to Get Started?

Want to Learn More?

Our Care Advisors are available to answer your questions. Should you wish to start care, we will connect you with a Client Care Manager to determine your needs and develop a care plan that's right for you.

Our Care Advisors are ready to learn how we can support your needs.

Call us today.
778-279-3634
Receive more information.

Our Company Culture Touches Everything We Do

Our Caregivers are the Heart and Soul of Our Company

Our Innovative Programs Elevate The Aging Experience

Trusted by thousands for a reason.

What Our Clients Are Saying

"I would without hesitation endorse Home Care Assistance."

Home Care Assistance has been exceptional in meeting needs of Diamond Geriatrics' clients and coming through with caregivers in emergency situations which required quick follow through. Their management and staff are easily accessible. The caregivers themselves have been caring and very competent. I would without hes ...

Home Care Assistance has been exceptional in meeting needs of Diamond Geriatrics' clients and coming through with caregivers in emergency situations which required quick follow through. Their management and staff are easily accessible. The caregivers themselves have been caring and very competent. I would without hesitation endorse Home Care Assistance.

Read Full Testimonial

Peter S. Silin, MSW, RSW, CCC — CEO Diamond Geriatrics, Inc. and Elderpost.com

"Home Care Assistance has been servicing our Clients well."

They are very responsive when we need a caregiver, usually able to provide one within the same day. Their caregivers are all competent and compassionate and their management and office staff are very involved and accessible. I would highly recommend them.

Walid Bazzi — Director of Care, AMICA Retirement Homes, West Vancouver

"Our mother’s mood has very much improved."

I wanted to send a quick note of appreciation after this last week of intensive interaction with your staff, including especially Janice and Helen, for our mother. We had a couple of issues that I did discuss promptly with both of your case manager supervisors, and I would like to especially commend their immediate eng ...

I wanted to send a quick note of appreciation after this last week of intensive interaction with your staff, including especially Janice and Helen, for our mother. We had a couple of issues that I did discuss promptly with both of your case manager supervisors, and I would like to especially commend their immediate engagement, evident professionalism and continued personal courtesy throughout our communications. I have also been impressed that Helen and Janice have provided quite seamless supervisory assistance as they transition between coverage and both of them have provided a very high level of professional service that I want to acknowledge and for which I’d also like express my sincere appreciation. I have been less directly involved with the primary caretakers attending to our mother, but through the recent ER and post-ER experience, I also want to note that our mother’s mood has very much improved . She is very grateful for the care and companionship she has received and her current mental state reflects that.

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Kurt A., Vancouver

"Home Care Assistance provided exceptional service for my grandfather."

They were also supportive of myself (his granddaughter and support person). They were also able to flex very quickly to his change in care needs.. I valued the loving care that he was provided and I also valued the knowledge that should his needs have changed quickly (which they did), Carolina and her team were able to ...

They were also supportive of myself (his granddaughter and support person). They were also able to flex very quickly to his change in care needs.. I valued the loving care that he was provided and I also valued the knowledge that should his needs have changed quickly (which they did), Carolina and her team were able to adapt. Carlene Stokes, Nurse at Vancouver General Hospital It’s never easy to realize that your family needs more help than the family can provide on its own, and the decision to reach for outside support can be difficult. In 2006, my mom was diagnosed with Parkinson’s disease. My parents live in a house on their own and for the past five years, I watched my mom’s mobility and level of independence steadily decrease, and my dad’s levels of stress and responsibility significantly increase. My sister and I looked into several home care organizations and ultimately, decided upon Home Care Assistance. We were impressed with their balanced approach to care, and their thorough and genuine efforts to get to know my mom and find a Caregiver best suited for her needs. Home Care Assistance has been a huge source of support for both my parents. With the help of her Caregiver, my mom can participate in the activities she loves without needing to depend on my dad to accompany her. My dad can now enjoy some relaxing time on his own. In many ways, Home Care Assistance has given my parents a part of their life back. It has been such a relief knowing that they are in such safe and professional hands.

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Anonymous — Sessional Instructor, Dept. of Counselling Psychology, UBC

Find Us

1861 Marine Dr

West Vancouver, BC V7V 1H8

Total Peace of Mind

We understand the trust you place in us, and do everything possible to ensure that the home care experience is worry-free for all concerned.

Community Connections

We are the trusted partner of reputable care professionals in the communities we serve. We pride ourselves on connecting our clients to the care solutions they need - even if it's outside our service offerings.

Elevated Quality of Life

Our Balanced Care Method™ emphasizes healthy mind, body, and spirit. We believe that with the proper care, we can help older family members live happier, healthier, and more fulfilled lives.

Trusted Care Expertise

We are experts in all aspects of home care, from family dynamics to nutrition, around-the-clock care to dementia. And we train our caregivers accordingly.

Committed To Our Clients

We believe the best way to deliver exceptional care is to focus on building long-term, trusting relationships between caregivers, seniors, and their families.

High Quality Care

We go above and beyond to deliver concierge-level care for clients who want, and expect, the very best for their aging loved ones.

Recognized as an Industry Leader

Home Care Assistance serves more clients from more company owned and operated locations than any other organization, making us the largest provider of premium senior care in the country.

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