Find Your Local Team

The Home Care Assistance Difference

Specialized COVID-19 Response Efforts

Our Rapid Response Team is constantly updating protocols and communicating best practices to our caregivers, often through our caregiver app, to help keep our senior clients safe at home.

A Care Team Dedicated to You - Virtually

More than just a caregiver, we assign each client a care team. Our thousands of thoroughly-vetted and qualified caregivers are there to provide care to clients, with the support of a remote Care Team led by a Client Care Manager.

Social Distancing at Home
Thanks to a Personalized Care Plan

In addition to essential daily life activities, our care plans often include basic house cleaning, grocery shopping, and medication pickups, which promote successful social distancing. Our trained caregivers also help keep seniors physically and mentally engaged while staying safe at home.

Home Care Assistance of Scottsdale

Scottsdale’s First Choice for Senior Home Care and Elder Care Services

We had two close relatives who passed away in assisted-living/nursing home facilities about twelve years ago. When the time came that they needed assisted living, we did not know about at-home care. We just assumed that "it was time" for them to leave home and go to a care facility. We were not aware that they could have stayed at home and received assistance with activities of daily living from in-home caregivers and nursing services. Looking back, we now realize that the last years of their lives could have been happier, healthier, more peaceful and comfortable, and more dignified if we could have found quality at-home care for them rather than moving them to a facility.

Years later, as we wanted to become personally involved in the at-home care industry, the experiences with our own relatives led us to a company that stands head-and-shoulders above all others. The mission of Home Care Assistance (HCA) resonated with us: Changing the Way the World Ages. At HCA, we not only provide assistance with activities of daily living (e.g., meal preparation, personal care,etc.), but we teach our caregivers our proprietary Balanced Care Method- that focuses on clients’ physical, mental, emotional and spiritual well being and enables them to live independently in their own home with greater personal dignity, self-worth, and self-esteem. Additionally, our Cognitive Therapeutics Method is helping those with Alzheimer's and dementia to better manage and to slow the progression of the symptoms they experience.

Meet The Care Team

Randy Holmgren

Co-Owner and Chairman

Randy provides strategic, financial and operational leadership for the Home Care Assistance business in Scottsdale, Arizona. He knows that our company is making a big difference in the quality of life experienced by our Clients, their families, and our Caregivers. Randy says, “There comes a time in life, sooner or later, when you really want to spend your time doing things that matter, and helping people who need assistance. Randy has been a practicing attorney since 1983, and he has specialized in Elder Care issues and Estate Planning law since 1995. Randy and Julie married in 1980 and they have enjoyed these many years with their children Ted, Danny, Emily, Johnny and Betsy.

Ted Holmgren

Co-Owner and General Manager

Ted provides day-to-day operational leadership for Home Care Assistance. Ted provides personal caregiving from time-to-time and is involved in ensuring that the company continues to raise the bar in providing home care services. Ted says, “The Balanced Care Method far exceeds the ‘just watch TV with clients’ approach of a lot of other agencies. Our commitment is to keep our clients engaged and living life to its fullest. There’s a real opportunity to help people live an active, meaningful life. Most seniors prefer to stay in their homes, and we provide them the assistance that enables them to do so.” Ted has a Master’s degree in Accounting from Brigham Young University (BYU), and has worked in public accounting as a CPA. He enjoys spending time with his family, participating in his local church, and being a Phoenician.

Barb S.

Administrative Assistant

What comes to mind when someone describes Barb Singer? “She’s genuine, kind, and displays a positive attitude to all those she comes in contact,” says General Manager, Ted Holmgren. Having worked in administrative positions in the healthcare industry for many years, Barb has seen firsthand the struggles and concerns of those facing healthcare challenges. “You never know what’s really happening in someone else’s life. I enjoy helping people find solutions that will help them live happier, healthier lives in the comfort of their own home.” As administrative assistant, Barb is the first point of contact for those that call or visit the office. She’s also involved in the hiring process and in maintaining the inner workings of the office that helps everything run smoothly.

Jo B.

Client Care Manager

Jo started her work experience in the healthcare industry as a Certified Nursing Assistance and Caregiver in skilled, assisted living and memory care facilities as well as in home care. She has a hands-on understanding of activities of daily living along with providing dignity, respect, and encouragement of independence for those she cares for. Her experience gave her the opportunity to grow in senior care, in roles as a Wellness Coordinator and Assisted Living Coordinator — she began coordinating care by conducting assessments and then creating individualized care plans to meet the specific needs of each individual. In training caregivers Jo emphasizes that all clients are not the same and we need to treat them like they want to be treated. Over the years, Jo’s compassion for seniors continues to grow.

Marie W.

Client Care Manager

Marie joins Home Care Assistance with over 30 years of experience in the nursing industry. Prior to working for Home Care Assistance, she worked in the home care industry and also worked with various hospital systems and healthcare companies. As client care manager, she is passionate about helping seniors age in place at home and overseeing all aspects of their changing care needs. “I love overseeing our clients’ care and helping them age comfortably at home. Home Care Assistance has a unique approach that engages the mind, body, and spirit. I’m proud to be part of an approach to home care that’s literally Changing the Way the World Ages.

Nikita O.

Recruiting & Retention Manager

Nikita oversees the recruiting and ongoing retention efforts of our caregivers. She works closely with our client care and employee care teams to identify client needs and to aid in ensuring excellent client and caregiver matches. She attended Western International University (European Division) and studied Communication. She has over 10 years of recruiting and training experience.

Twila Y.

Scheduling Coordinator

Twila works hand in hand with the scheduling manager and is passionate about helping to find a great match between clients and caregivers. Twila is a former caregiver and understands what it takes to be a good caregiver and the importance of finding a great caregiver match with a client. Twila has over 5 years of healthcare experience and has earned her CNA (certified nursing assistant) certificate.

Erin F.

Client Care Manager

Erin has worked with clients that are 6 years of age to 106 years young. She began her professional career as a Therapeutic Recreation Specialist working at both the Wyoming State Hospital and Arizona State Hospital. In 2006 Erin's grandmother was diagnosed with dementia and she made the decision to change career paths and became a Medicaid Case Manager/Social Worker for Arizona Long Term Care. Erin learned all components associated with the senior health care continuum -- from home and community-based care, to assisted living/memory care, to skilled nursing. These experiences have prepared Erin for her current position as a client care manager with Home Care Assistance.

How a Customized Long-Term Care Plan from Home Care Assistance Works

Home Care Assistance has developed a specific plan to address this pandemic and take care of seniors in their homes, now and in the long-term.

  1. Call us and we will determine your needs to craft a personalized care plan remotely

    Given the CDC recommendation for social distancing, we've developed a process for conducting virtual assessments either online, or by phone, so our team can create a care plan tailored to your loved one's evolving needs.

  2. Caregivers are expertly matched and adhere to special protocols

    Home Care Assistance has one of the largest caregiver networks in America. We hire dedicated caregivers and expertly match them to clients in a manner that helps minimize the risk of infection. Our caregiver app, among other means, allows for ongoing screening.

  3. We assign a virtual care team that's accessible 24/7

    When you hire us, you receive a full-time care team to assist you remotely. Your Client Care Manager develops a specialized care plan and provides quality assurance throughout the length of service. Your Staffing Manager selects the caregiver who is the best fit for your loved one's needs and personality, and your Home Care Liaison provides access to vital community resources.

  4. Our Balanced Care Method™ promotes emotional and physical wellbeing for seniors

    Our proprietary Balanced Care Method™, a training program for caregivers, promotes cognitive stimulation, nutrition, physical activity, a sense of calm, and social engagement. This program supports our client's mental as well as physical health, reducing the potentially negative side effects of isolation.

**Policies vary by location and may be revised from time to time without notice. Exclusions may apply. Consult your local office for information regarding the products, programs and services that may be available to you.

Ready to Get Started?

Want to Learn More?

Our Care Advisors are available to answer your questions. Should you wish to start care, we will connect you with a Client Care Manager to determine your needs and develop a care plan that's right for you.

Our Care Advisors are ready to learn how we can support your needs.

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Please give us a few details, so we can provide you with the right information. To speak with a Care Advisor who can answer your questions, call us now at 480-499-4944

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Our Company Culture Touches Everything We Do

Our Caregivers are the Heart and Soul of Our Company

Our Innovative Programs Elevate The Aging Experience

Trusted by thousands for a reason.

What Our Clients Are Saying

Home Care Assistance has been wonderful for my mother. We've utilized their caregivers for just about a year and have received compassionate and knowledgeable care. They have been extremely accommodating in adjusting to her schedule and pairing with the appropriate companion. I highly recommend them!

Amy - Scottsdale

Our caregiver, Danielle, from HCA was very helpful to my husband and myself in several ways. She was very attentive and perceptive to his needs, whether it be cognitive activities, listening or just being there. I was delighted to have her efficient help with some light household chores, even rearranging my pantry! ... ...

Our caregiver, Danielle, from HCA was very helpful to my husband and myself in several ways. She was very attentive and perceptive to his needs, whether it be cognitive activities, listening or just being there. I was delighted to have her efficient help with some light household chores, even rearranging my pantry! ...which was sorely needed. Her pleasant personality gave a lift to the day and made life a little easier at this difficult stage in our lives.

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Mary Lou - Tempe

We have three care givers. Each have different strengths and talents which compliment each other. We started with Home Care when we came home from different hospitals with a move in between, a most stress full situation. Thanks to Home Care and the people you sent, our home is running smoothly, it is always clean and n ...

We have three care givers. Each have different strengths and talents which compliment each other. We started with Home Care when we came home from different hospitals with a move in between, a most stress full situation. Thanks to Home Care and the people you sent, our home is running smoothly, it is always clean and neat, and my husband who has cancer is well looked after and cared for I can not say enough for what help, peace and comfort your services have provided. Our care givers are awesome, angels in disguise.

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Eleanor - Scottsdale

Find Us

9301 E Shea Blvd, Ste112

Scottsdale, AZ 85260

Total Peace of Mind

We understand the trust you place in us, and do everything possible to ensure that the home care experience is worry-free for all concerned.

Community Connections

We are the trusted partner of reputable care professionals in the communities we serve. We pride ourselves on connecting our clients to the care solutions they need - even if it's outside our service offerings.

Elevated Quality of Life

Our Balanced Care Method™ emphasizes healthy mind, body, and spirit. We believe that with the proper care, we can help older family members live happier, healthier, and more fulfilled lives.

Trusted Care Expertise

We are experts in all aspects of home care, from family dynamics to nutrition, around-the-clock care to dementia. And we train our caregivers accordingly.

Committed To Our Clients

We believe the best way to deliver exceptional care is to focus on building long-term, trusting relationships between caregivers, seniors, and their families.

High Quality Care

We go above and beyond to deliver concierge-level care for clients who want, and expect, the very best for their aging loved ones.

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