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For over fifteen years, Home Care Assistance and our experienced caregivers have served seniors and their families with exceptional home care.
We provide older adults in San Mateo and the broader community with one-on-one support that allows them to live safely and independently at home.
As the premier home care provider in San Mateo, we have the deepest employee roster of skilled and compassionate caregivers. As a result, our Client Care Managers are able to match our clients to caregivers not only based on their home care needs, but also their personalities and interests. We offer high quality assisted living where seniors most prefer: at home.
Our 24/7 Guarantee means that we will be there when you need us – days, nights and weekends. Call us today to learn more or visit our office in San Mateo.
A new approach to promoting cognitive vitality. Take advantage of the latest scientific breakthroughs in the familiar home environment.Learn More
"The company is extremely professional and easy to work with. I have been impressed by the programs they deliver to seniors, as well as their extensive expertise on keeping seniors happy and healthy in their homes. When my uncle was home for his last days, we employed Home Care Assistance and could not have been happier with the sincere caregiving and overall assistance the home care professionals provided at all hours, 24/7 for those few weeks. Thank you all!"- M.A. San Mateo, CA
"The management and commitment to quality service is top-notch at Home Care Assistance. You can feel safe entrusting the care of your loved ones to their thoroughly vetted, skilled and compassionate caregivers."- R.M. San Carlos, CA
"My parents eagerly await her arrival."
"A caregiver from Home Care Assistsance has been assisting my parents for several weeks. She is a huge encouragement to my parents, who are in their 80’s and are facing my Mom's terminal illness. She is cheerful, caring, engaging, and kind. She is great at encouraging my Dad in how to best care for Mom's colostomy, showing him how she does it and helping him keep supplies stocked. My parents eagerly await her arrival each morning and brag about how great she is to anyone who will listen. She prepares appetizing meals for Mom and has a great sense for when to spend time with Mom and when to attend to household needs. Our caregiver is sensitive to Mom's good days and bad days, not pushing her too hard when Mom isn't up to it but encouraging her to maintain her strength when she is able to exercise a bit. Thank you so much for providing excellent support during a very difficult time for my family. Thank you even more for providing my parents with a caregiver who brings joy, compassion, expertise and encouragement. All our family members are 1,000 or more miles away, so knowing that our caregiver is "on the job" helps ease our minds between our visits. You have our heartfelt gratitude. "- L.S. San Mateo, CA
"Helpful and knowledgeable."
"The home health aides provided when I returned home from a rehab facility recovering from fractured bones due to a bad fall were extremely helpful and knowledgeable with regard to personal care, helping with meals and taking me to appointments when necessary. The office staff was always available to handle any problems and provided excellent advice. "- M.S. San Mateo, CA
"They staffed the job the same day."
"When you enter the maze of finding good in-home care for your elderly parent, it can be quite daunting. But with just one short phone call with the team at Home Care Assistance, all my troubles melted away! My dad was discharged on a Saturday after a two-week hospitalization. My hubby and I had a rough night trying to watch Dad ourselves. I called Home Care Assistance on Sunday at 8:00am and they staffed the job the same day, even though it was New Year's Day! Every caregiver has been fantastic. Once you find a caregiver whom you really bond with, the company will do everything in their power to keep sending that particular caregiver. I have a day and a night-time caregiver, and they're the only reason I'm half sane now!"- M.H. San Mateo
"The staff was in contact with me every day to provide status updates."
"Home Care Assistance was great in setting up at-home care for my father on short notice following his brief hospitalization. He had a strong desire to return home instead of staying in a nursing home. They worked with my father to provide 24/7 home care assistance for the first couple of weeks that he was back home, then gradually cut back as he needed less care. They also helped with transportation since he was not allowed to drive his own car. Since I do not live locally, the staff was in contact with me every day to provide status updates. I can't thank them enough for their caring and help."- W.S.
"Communication is clear and rapid."
"Home Care Assistance has been such a relief to me! I know that my mom is in good hands. They took the time to get to know her and found a caregiver who would work well with my mom. The communication is clear and rapid. I feel so thankful for this company and love that it feels like a family business! "- K.K. San Carlos, CA
"My husband and I never expected to need home care at 68 years of age."
"My husband and I never expected to need home care at 68 years of age. He had a hip replacement and a few days later I herniated a disc while helping him lift his leg. Neither one of us could help ourselves or the other person. The day it happened we called Home Care Assistance and after an interview in our home, that evening we had a caregiver with us. From the beginning we had very competent caregivers 24/7; there was never a shift that was not covered. We had the usual needs and also the requirement that the caregiver keep our two golden retrievers away from us and let them out to our backyard multiple times daily. Our caregivers were never idle. Unasked, they vacuumed, did laundry, played with our dogs, made shopping lists, and even shopped. We could not have been happier to have them in our home. We felt safe and cared for at all times. Last night was their last shift and we both miss them already."- S.K.
"Our caregiver is wonderful."
"We hired Home Care Assistance for my father's needs resulting from Parkinson's disease and we could not be more pleased with the service that we have received. We asked for a male caregiver because my mother did not want a female caregiver giving my dad his baths in the morning and they made sure that we got a regular male caregiver. Our caregiver is wonderful; he is a hard worker, friendly and trustworthy. He has managed to develop a great relationship with my dad – possibly because my dad is a retired Coast Guard captain and he is a retired Philippines Air Force pilot. He has no problem doing the “dirty work” and regularly provides shopping lists of items he needs to do his job."- D.W Foster City, CA
"I am very impressed with the high caliber of the caregivers."
"My husband and I have used Home Care Assistance for 10 months now and I am very impressed with the high caliber of the caregivers plus the above-and-beyond assistance of the office staff. I would very highly recommend Home Care Assistance; the staff is responsible and caring and it is a well run, top notch organization."- B.V. Hillsborough, CA
"The caregiver did an excellent job overseeing my mother's daily prescribed exercises and walks to build up her strength."
"A big thank you to Home Care Assistance for providing a skilled, compassionate caregiver to help my 93-year-old mother while she recovered from hip surgery. Although it was a challenging situation for several reasons, the caregiver did an excellent job overseeing my mother's daily prescribed exercises and walks to build up her strength. The Home Care Assistance staff was always available and responsive and worked hard to find us the best fit for my mother's condition and personality. We couldn't have gotten through that difficult period without the caregiver. I would highly recommend Home Care Assistance Burlingame for anyone looking for care for a loved one."- Bill W. Menlo Park, CA
"It takes the worry away because you know your loved one is taken care of."
"We are so glad we used Home Care Assistance. We called and had immediate service. My mom needed immediate support and there was no delay from when my mom got out of rehab to when she went home. Thanks to that support, mom is now independent. I would highly recommend Home Care Assistance to any family. It takes the worry away because you know your loved one is taken care of."- C.A. San Francisco, CA
"It gave me great piece of mind to know that my uncle was cared for."
"I am so grateful to Home Care Assistance. I had to find home care urgently for my uncle when we got close to his discharge from a short-term rehab facility. the Care Manager from Home Care Assistance came to the rehab facility the next day and assessed my uncle. Then the following day, when he went home, we had a caregiver waiting for him.There were many times when we had to make changes to our plan. The changes were made quickly, professionally and seamlessly. The Care Manager always responded right away, anytime. It gave me great piece of mind to know that my uncle was cared for. This company is professional and efficient. I would highly recommend them to anyone who needs home care for their family."- K.C. Castro Valley, CA
"If it weren't for the Home Care Assistance team, my mom probably wouldn't have gotten the confidence she needed to recuperate this quick."
"I recently contacted Home Care Assistance to care for my mom, who spent some time in the hospital and in a skilled nursing facility. As soon as I met the Care Manager from Home Care Assistance, I felt at ease with the services they would provide. She is extremely caring, professional, accessible, and responsive.My mom needed stand-by assist while continuing her rehabilitation at home. The team was accommodating to our schedule and was able to split hours with two caregivers to minimize overtime. They were able to find caregivers with the right personality for my mom. One caregiver in particular was extremely understanding, responded in the right way to mom's needs, and had a great personality fit with mom and the physical therapists and nurses that came by for visits. If I had to hire a caregiver again, she would be our top pick!If it weren't for the Home Care Assistance team, my mom probably wouldn't have gotten the confidence she needed to recuperate this quick. Having a person there during the day to stand-by and help when needed, without interfering with mom's independence, was very important. Thank you Home Care Assistance for understanding and being responsive to our needs!"- C.P. Daly City, CA
"It is comforting to know we can call on them"
"We needed in-home care for my 88-year-old mother following rotator cuff surgery. The Home Care Assistance team spent time answering all our questions up front and stayed in touch through the whole process. It is comforting to know we can call on them again if another need arises."- T.M. Belmont, CA
"In this difficult and emotional time, the team at Home Care Assistance was very helpful and accommodating."
"This is the very best care you can get for a loved one on the Peninsula. When my mom was released from the hospital after pneumonia, I needed a caregiver the next day. In this difficult and emotional time, the team at Home Care Assistance was very helpful and accommodating. They had an excellent caregiver for us the next day. My mom bonded with her very quickly. We had two caregivers and they were both outstanding. They recorded notes every day about the care provided in a journal and did a terrific job bathing and grooming my mom. They prepared delicious healthy meals including homemade chicken soup! Caregiving is clearly the top priority for Home Care Assistance."- M.G. Clayton, CA
"Dad, who is very clear-headed, really enjoys visiting with [his caregivers] and swapping stories as they work towards making him independent and strong once again."
"My 94-year-old father, who lives with us, fell in the backyard (yes he's active!) and dislocated and shattered his shoulder. He had surgery locally and while still in the hospital, had a heart attack. We finally brought him home ten days ago after setting up 24/7 care with Home Care Assistance. Frankly, I was not sure how it would work out having caregivers in the house. It's actually been wonderful.We have exceptional caregivers and outstanding service. A small group of caregivers split the shifts and they have gone above and beyond our expectations. They are kind, gentle and help in all sorts of ways. Dad, who is very clear-headed, really enjoys visiting with them and swapping stories as they work towards making him independent and strong once again."- K.S. San Carlos, CA
We strive to provide the best concierge-level, customized service for older adults. Here are a few reasons, among many others:
We specialize in around the clock care to help seniors live well at home.
Care managers are on call for clients and their families, even during nights and weekends.
We typically hire only 1 in 25 applicants and provide ongoing training and supervision.
Our unique approach to care promotes healthy mind, body and spirit.
Use our services only as long as you're 100% satisfied.
Independent industry surveys place our client satisfaction rate at 97%.
We're honored to be Preferred Providers for professionals in both the medical and senior communities.
Our proprietary cognitive stimulation program addresses cognitive decline, building on our expertise in brain health.
Jesse is a recognized leader in the home care industry and brings a wealth of professional strengths and industry experience to Home Care Assistance. He has over 12 years of experience in managing, leading and building cohesive teams. He had deep community ties and a network spanning from Palo Alto to Alamo.
Jesse’s expertise in care management is equally matched by his commitment to clients and families. Jesse approaches each unique care situation with a level-headed perspective and clarity. His clients are confident in his advice and ability to handle difficult situations and resolve conflicts.
Client Care Manager
Judy has been in the home care industry for over 10 years now. She started by caring for her mother, who developed Lewy Body Dementia. Judy took classes to learn more about the disease and dementia in general. After her mother passed, she became a private caregiver working with referrals and hospice clients. While working for home care agencies, Judy has done recruiting, scheduling, intake and marketing. She enjoys working with clients and family members, making sure they are receiving the care they need and feel safe. Judy is also a CPR/First Aid instructor and loves educating caregivers on how to help someone in crisis. Working with seniors and their families allows Judy to give back to her community. Her best days are when she knows she has made someone feel special and cared for.
Head of Operations
Ani brings nearly a decade of experience in health care to Home Care Assistance, having worked in hospice and home health before choosing the home care field. She has a Bachelor's degree in Health Care Administration/Management with a minor in Business Administration and uses these skills to offer first class support to clients. This combined with her previous experience as a Senior Care Manager in our Palo Alto office makes her successful as Head of Operations for San Mateo. Her passion for developing the client-caregiver relationship allows her to expertly match clients for optimal satisfaction and comfort. She enjoys seeing clients thrive through these relationships and is happy to be a part of such a rewarding industry.
Director of Client Services
Bridget Lynch, is a world traveler with a Bachelors of Occupational Therapy and over 8 years of specialized hands-on experience as a discharge planner and a community health leader, having worked on projects at the University of Australia, the UK National Health Service, and Stanford University. In addition, Bridget is also an expert on community health and safety and conducts home safety inspections, allowing her to provide clients and families with exceptional leadership and expert guidance during difficult transitions.
Before starting a career with HCA, Christlyn was a CNA/Caregiver for more than 4 years. This is great experience to have in her new position as she is seeking out qualified caregivers who will provide excellent care to their clients. Christlyn loves her job because she gets to match wonderful caregivers to the right clients and feels she is making an important contribution to her office and HCA as a whole.
Grace brings over four years of professional experience in the home health and her CHT (Certified Hemodialysis Technician). Her experience and current position entails for her to help with caregiver recruitment and training, as well as matching skilled and knowledgeable caregivers with clients based on the client's needs and preference. Grace enjoys finding the best and most reliable caregivers in the industry to serve her client's growing needs and ensure high quality care.
Client Care Manager
Katie brings several years of home care coordination experience to her position as Client Care Manager. Her favorite aspect of this challenging field is working with families to solve problems and maximize older adults' quality of life. She feels that when we care for seniors with compassion and understanding, both older adults and their loved ones can make the most of this precious time together. Katie looks forward to bringing peace of mind to clients and their loved ones.
Sharon brings over 15 years of experience as a medical assistant to her role at Home Care Assistance. For the last ten years, she worked for a concierge medical practice where she gave high touch quality care to the geriatric patients. Sharon specialized in wound care and phlebotomy. She understands the difficulties of care on a personal level, as she currently cares for her aging father with the help of her sister.
Junior Home Care Liaison
Vanessa brings marketing, sales and member communication experience, specifically in social media, newsletters and any form of communication, to her role at Home Care Assistance. She worked closely with customer experience in her previous roles, making sure their experiences were top notch. She received her degree in business marketing and believes this has taught her how to create meaningful connections with all of her clients. She strives to provide a positive customer experience to everyone. She has always loved caring for others and making sure others are happy. Personal experiences with her grandparents are part of what led her to Home Care Assistance. At the end of the day, she knows she has been successful if she has made a positive impact in her community.
James brings over 15 years of customer service experience to his position at Home Care Assistance. He prides himself on his ability to provide quality customer service and understand the needs of those he serves. He has a genuine passion for helping people, which is what drew him to the home care industry. He looks forward to making a difference in the lives of seniors and their loved ones every day.
Laura has over a decade of experience in the medical field, where she has served as a medical assistant and front office manager. She is a certified MA with the state of California and worked for 10 years with an Internal Medicine DR who specialized in Geriatrics. Laura enjoys helping families and making them aware of all the options they have regarding home care. She hopes to help seniors live safely and independently at home.
Elaina brings over 10 years of customer service experience to her role at Home Care Assistance, Her specialty is educating clients on our services with compassion and understanding. Elaina loves working as a client advocate to help each client find the best solution for their needs. Relieving stress from family caregivers and helping seniors to remain in their homes is what she finds most fulfilling in her role. Elaina's favorite part about working in customer service is answering the questions a client may not have even realized they need to ask. She aims to take as much of the work off of the client as possible, making the process as stress-free as possible. She looks forward to making a difference in the lives of local seniors!
Mina is a Licensed Vocational Nurse and began her career in health care in 2011. Since then, she has learned a lot in her many roles. She started as a hospice nurse and then became a nurse for concierge doctor, home health nurse, and intake coordinator for a home health & caregiving agency. Mina believes that helping people who can't help themselves is what we are here for. By working for Home Care Assistance, she feels she can make a difference in the lives of seniors and help the home care industry thrive.
Danielle brings over 20 years of customer service and operations experience to her position at Home Care Assistance. Danielle started in the health care industry in 2014 as a Managed Care Coordinator for a specialty pharmacy. She worked closely with patients and physicians coordinating their pharmacy care plan. Danielle has a genuine passion for helping people and serving the senior community. At Home Care Assistance, she looks forward to making a difference in the live's of our clients and their loved ones.
Yvonne has over ten years of experience in the medical field, working for a large in-home respiratory provider. She worked closely with physicians and hospitals to provide life-sustaining equipment dedicated to keeping aging seniors in their own homes. Yvonne is skilled at working with clients’ loved ones to help ensure an easy transition even though the seniors may have difficult health issues. She finds fulfillment in knowing that working in the home care field makes a difference in clients’ lives in a time of need.
Home Care Assistance is ready to help you and your family. Contact us today for a complimentary in-home consultation.Contact Us Today
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