Home Care Assistance came to the rescue for our family this past weekend and we are so thankful! After years of providing wonderful in-home care for our loved ones, there was an unfortunate elevator malfunction and accident that led to the need to move the folks into a supposedly safer Assisted Living facility nearby. Home Care Assistance came to the rescue when we realized our folks were not being properly assisted or supervised inside the very high priced facility. At one point on short notice, the co-owner at the time came and spent the night by the side of her former client just to get her through the night until proper staff coverage could be organized. I have NEVER experienced such devoted and compassionate service! We are very thankful for the devoted, high-quality employees at Home Care Assistance.

L. C.

Words can not express the gratitude I have for this wonderful agency and its professional and heartfelt staff. They are the brothers and sisters I never had. Thank you all for your genuine thoughtfulness and attention to detail.

M.A.

In desperate need of help for my grandfather who was beginning to show signs of dementia, I came across Home Care Assistance online. I submitted an online inquiry and received a reply in just under an hour. From that point forward the effective communication never let up and I didn't feel as if I was being sold. They even offered to help us look into other facilities/options should they not be the right fit for us. The symptoms of dementia often affect the family as well the person diagnosed and I felt like they kept this in mind throughout the process. The lead caregiver for my grandfather is an effective communicator in relation to the cognitive decline occurring and, more importantly, very compassionate and patient. They will even do an assessment wherever you'd like and don't bill you for the first day of service. Thank you!

M.M.

My husband was diagnosed with Alzheimer's a few years ago. I was his sole caregiver until it got to the point where he could not be left alone for even a minute. I talked with many friends, neighbors and Alzheimer's groups and phoned many health-care services at their recommendations. Home Care Assistance is the only one that gave me good "vibes" over the phone. When the Care Manager came to our house to go over their services, I immediately felt comfortable with him. I was very reluctant to leave my husband with "a stranger" but after meeting some of the caregivers, I felt much more at ease. My husband had three of their caregivers altogether and they were all lovely ladies. One day I was an hour late getting back home and a staff member covered for the caregiver, who had to leave. I apologized profusely for being late, and she couldn't have been more gracious in assuring me that it had not been a problem. The most recent caregiver was a nursing student, which was very helpful since my husband had also developed some non-Alzheimer's health issues and was on hospice care. The hospice nurses said they'd train the caregivers in whatever procedures my husband might need (such as turning him or helping him to the bathroom). The Home Care Assistance team said that they had lots of experience working with the hospice firms in the area and that they'd be ready and able to work hand-in-hand with medical professionals. To be able to leave my husband with someone I could trust to do the right thing was a supreme stress-reliever.

B.H.

The Home Care Assistance team is outstanding, understanding, responsive, caring and considerate. They have been providing services to my elderly parents for over a year now. Our caregiver helps with dressing, bathing, shopping, cleaning, cooking and driving. We are blessed to have her in our lives!

M.A.