Meet Your Local Care Team

Find a Job →
PDF Download:

Media Contact:
Kathryn Zakskorn
Director of Franchise Marketing
[email protected]

Home Care Assistance Recognized as a Best of Home Care® Endorsed National Provider by Home Care Pulse

For the sixth year in a row, Home Care Assistance is recognized as one of the top home care agencies in North America based on client satisfaction

(San Francisco – March 1, 2018) — Home Care Assistance, North America’s leading provider of in-home care for seniors, is honored to be named as a Best of Home Care Endorsed National Provider by Home Care Pulse. As a Best of Home Care Endorsed National Provider, Home Care Assistance is recognized as one of the top home care agencies in North America. The overwhelmingly positive feedback from clients and caregivers through Home Care Pulse surveys clearly illustrates that Home Care Assistance’s commitment to providing the highest level of customer service and quality in-home care services holds true.

“Home Care Assistance consistently demonstrates their ongoing commitment to improving the quality of care for their clients,” said Home Care Pulse Founder and CEO Aaron Marcum. “They are focused on putting their clients and employees first and it shows in the positive feedback we receive each and every month. We are proud to recognize them as a 2018 Best of Home Care – Endorsed National Provider for the sixth consecutive year.”

Home Care Pulse created these awards to identify agencies in the in-home care space that demonstrate a passion for quality care and client satisfaction, thereby helping families make better care decisions for their aging loved ones. The Best of Home Care Endorsed National Provider Award is given to businesses whose members have demonstrated the highest overall client satisfaction scores based on client interviews performed by Home Care Pulse.

“Our mission at Home Care Assistance is to change the way the world ages,” said Lily Sarafan, CEO of Home Care Assistance. “In keeping with that mission, we are constantly developing innovative programs and partnerships to ensure we provide the highest quality care. Our goal is to provide each and every client with the ultimate home care experience.”

At Home Care Assistance, care plans are tailored to clients’ individual needs and preferences. Clients are also expertly matched with thoroughly trained, screened and conscientious caregivers. Home Care Assistance helps seniors live well at home through innovative offerings such as their proprietary Balanced Care Method™, which emphasizes scientifically studied lifestyle behaviors of the longest living people on Earth, and the Cognitive Therapeutics Method™, an activities-based program designed to delay the onset and progression of cognitive decline.

For more information about Home Care Assistance, visit

About Home Care Assistance

Home Care Assistance is the leading provider of home care for seniors across the United States, Canada and Australia. Our mission is to change the way the world ages. We provide older adults with quality care that enables them to live happier, healthier lives at home. Our services are distinguished by the caliber of our caregivers, the responsiveness of our staff and our expertise in daily care. We embrace a positive, balanced approach to aging centered on the evolving needs of older adults. A 2018 Franchise500®, Inc. 5000 Company and one of the 50 fastest growing women-owned companies worldwide in 2016, Home Care Assistance has received numerous industry awards including Entrepreneur’s Fastest-Growing Franchises and Franchise Business Review’s Top 50. The company was recognized as a 2018 Endorsed National Provider by the home care industry’s leading research firm, Home Care Pulse. Home Care Assistance CEO Lily Sarafan was also named Health Care Executives’ 2016 Woman of the Year. For more information about Home Care Assistance, our services and franchise opportunities, visit

About Home Care Pulse

Home Care Pulse is the home care industry’s leading firm in satisfaction research and quality assurance. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to reduce increase satisfaction, reduce caregiver turnover, and address client needs. For more information, please call Home Care Pulse at (877) 307-8573 or visit

Return to Press Room »