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Megan Heinen
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Home Care Assistance Receives 2019 Best of Home Care® Provider of Choice Award

Home Care Assistance is recognized as one of the top home care agencies in the country based on client satisfaction

(San Francisco – February 7, 2019) Home Care Assistance, North America’s leading provider of in-home care for seniors, is honored to be recognized as a 2019 Best of Home Care Provider of Choice. This prestigious award is given to home care providers who rank in the top 50th percentile in one or more client satisfaction categories, based on monthly satisfaction interviews conducted by Home Care Pulse®.

Home Care Assistance is proud to announce that the following 37 offices were awarded this distinct honor:

  • Anchorage, AK
  • Green Valley, AZ
  • Tucson, AZ
  • Sacramento, CA
  • Beverly Hills, CA
  • Calabasas, CA
  • Alamo, CA
  • Napa, CA
  • Orange County, CA
  • Pasadena, CA
  • Petaluma, CA
  • Riverside, CA
  • Burlingame, CA
  • Palm Desert, CA
  • Santa Clarita, CA
  • Bergen County, NJ
  • Warren, NJ
  • Albuquerque, NM
  • Centennial, CO
  • Jefferson County, CO
  • Fairfield, CT
  • Greater Hartford, CT
  • Dayton, OH
  • Oklahoma City, OK
  • Ft. Lauderdale, FL
  • Manatee-Sarasota, FL
  • Greater Philadelphia, PA
  • San Juan, Puerto Rico
  • Kingstown, RI
  • Chicago, IL
  • Charleston, SC
  • Greenville, SC
  • Nashville, TN
  • Colleyville, TX
  • McKinney & Allen, TX
  • North Houston, TX
  • Oshkosh, WI

“We want to congratulate Home Care Assistance on receiving the Best of Home Care – Provider of Choice Award. Home Care Assistance has consistently demonstrated a strong commitment to providing the highest-quality care to their clients and caregivers,” said Erik Madsen, CEO of Home Care Pulse. “This year’s award winners are further proof of that commitment.”

Best of Home Care providers have voluntarily and proactively contracted with Home Care Pulse to gather feedback from their clients and caregivers via live phone interviews each month. Home Care Pulse created these awards to identify the top in-home care agencies that demonstrate a passion for client satisfaction and thereby help families make better care decisions for their aging loved ones. Companies are evaluated based on compassion, work ethic, communication, and training.

“We are proud to be recognized as a superior leader in home care,” said Lily Sarafan, CEO of Home Care Assistance. “Our goal is to provide each client with the ultimate home care experience by creating customized care plans to ensure their level of independence.”

At Home Care Assistance, care plans are tailored to clients’ individual needs and preferences. Clients are also expertly matched with thoroughly trained, screened and conscientious caregivers.  With a mission to change the way the world ages, Home Care Assistance helps seniors live well at home through innovative offerings such as their proprietary Balanced Care Method, a holistic approach to healthy longevity based on scientific studies of the longest living people on Earth, and the Cognitive Therapeutics Method, an activities-based program designed to promote brain health and improve quality of life.

To find out more about Home Care Assistance’s commitment to excellence, please visit HomeCareAssistance.com.

About Home Care Assistance

Home Care Assistance is the leading provider of home care for seniors across the United States, Canada and Australia. Our mission is to change the way the world ages. We provide older adults with quality care that enables them to live happier, healthier lives at home. Our services are distinguished by the caliber of our caregivers, the responsiveness of our staff and our expertise in daily care. We embrace a positive, balanced approach to aging centered on the evolving needs of older adults. A 2018 Franchise500®, Inc. 5000 Company and one of the 50 fastest growing women-owned companies worldwide in 2016, Home Care Assistance has received numerous industry awards including Entrepreneur’s Fastest-Growing Franchises and Franchise Business Review’s Top 50. Home Care Assistance CEO Lily Sarafan was also named Health Care Executives’ 2016 Woman of the Year. For more information about Home Care Assistance, our services and franchise opportunities, visit http://www.homecareassistance.com.

About Home Care Pulse

Home Care Pulse is the home care industry’s leading firm in satisfaction research and quality assurance. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to reduce increase satisfaction, reduce caregiver turnover, and address client needs. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.

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