Director of Franchise Marketing
Home Care Assistance Receives 2019 Best of Home Care® Leader in Excellence Award
Home Care Assistance is recognized as one of the top home care agencies in the country based on client satisfaction
(San Francisco – February 7, 2019) Home Care Assistance, the premier provider of in-home care for seniors, is honored to be recognized as a 2019 Best of Home Care Leader in Excellence.The Leader in Excellence Award is the highest recognition awarded by Home Care Pulse and is given to select home care businesses that consistently rank among the very highest in 15 or more quality metrics. As a Leader in Excellence, Home Care Assistance is now ranked in the top four to five percent of home care providers participating in the Home Care Pulse Satisfaction Management Program.
Home Care Assistance is proud to announce that the following eight offices were awarded with this distinct honor:
- Tucson, AZ
- Ft Lauderdale, FL
- Palm Desert, CA
- Fairfield, CT
- Nashville, TN
- Colleyville, TX
- North Houston, TX
- Oshkosh, WI
“We are very pleased to be recognized as a quality leader in home care,” said Lily Sarafan, CEO of Home Care Assistance. “Our services and compassionate caregivers truly differentiates us from other providers in the senior home care space.”
Home Care Pulse created these awards to identify the top in-home care agencies that demonstrate a dedication to provide top-notch care and quality improvement. To qualify for this award, 10% of Home Care Assistance’s clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, Home Care Assistance received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, and other areas.
“We are happy to recognize Home Care Assistance as a Leader in Excellence. Home Care Assistance has consistently demonstrated a strong commitment to providing the highest-quality care and employment to their clients and caregivers,” said Erik Madsen, CEO of Home Care Pulse. “This year’s award winners are further proof of that commitment.”
At Home Care Assistance, care plans are tailored to clients’ individual needs and preferences. Clients are also expertly matched with thoroughly trained, screened and conscientious caregivers. With a mission to change the way the world ages, Home Care Assistance helps seniors live well at home through innovative offerings such as their proprietary Balanced Care Method™, a holistic approach to healthy longevity based on scientific studies of the longest living people on Earth, and the Cognitive Therapeutics Method™, an activities-based program designed to promote brain health and improve quality of life.
To find out more about Home Care Assistance’s commitment to excellence, please visit HomeCareAssistance.com.
About Home Care Assistance
Home Care Assistance is the leading provider of home care for seniors across the United States, Canada and Australia. Our mission is to change the way the world ages. We provide older adults with quality care that enables them to live happier, healthier lives at home. Our services are distinguished by the caliber of our caregivers, the responsiveness of our staff and our expertise in daily care. We embrace a positive, balanced approach to aging centered on the evolving needs of older adults. A 2018 Franchise500®, Inc. 5000 Company and one of the 50 fastest growing women-owned companies worldwide in 2016, Home Care Assistance has received numerous industry awards including Entrepreneur’s Fastest-Growing Franchises and Franchise Business Review’s Top 50. Home Care Assistance CEO Lily Sarafan was also named Health Care Executives’ 2016 Woman of the Year. For more information about Home Care Assistance, our services and franchise opportunities, visit http://www.homecareassistance.com.
About Home Care Pulse
Home Care Pulse is the home care industry’s leading firm in satisfaction research and quality assurance. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to reduce increase satisfaction, reduce caregiver turnover, and address client needs. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.