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1. Did your Client Care Manager effectively explain how Home Care Assistance works?

2. On a scale of 1 - 5, how knowledgeable did they seem?

3. Did they answer all your questions about your specific care needs?

4. On a scale of 1 - 5, how well did they listen to your family's needs, desires, and concerns?

5. Please let us know what we did well and/or how we could have improved your care consultation experience?

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