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  • Pleasanton

Pleasanton's First Choice for Senior Home Care and Elder Care Services

For over fifteen years, Home Care Assistance and our experienced caregivers have served seniors and their families with exceptional home care.

We provide older adults in Pleasanton and the broader community with one-on-one support that allows them to live safely and independently at home.

As the premier home care provider in Oakland, we have the deepest employee roster of skilled and compassionate caregivers. As a result, our Client Care Managers are able to match our clients to caregivers not only based on their home care needs, but also their personalities and interests. We offer high quality assisted living where seniors most prefer: at home.

Our 24/7 Guarantee means that we will be there when you need us – days, nights and weekends. Call us today to learn more or visit our office in Pleasanton.

We offer high quality, personalized care where seniors most prefer: at home.

How Can We Help You?

Hourly Care Daily Care Specialized Care Free Consultation

Learn More About Our Innovative In-Home Brain Health Program.

A new approach to promoting cognitive vitality. Take advantage of the latest scientific breakthroughs in the familiar home environment.

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-- Happy Person

Click on Each Box to Read the Full Customer Review

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I cannot really find the words to say how ...

My wife Carol had a hard two-year struggle with incurable cancer, declining steadily until life was hardly more than a pin-hole. The last year I arranged for a caretaker for weekdays, and had help from my daughters, but in the fin...

-- Noam
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Dependable, calm, caring and trustworthy.

My sincere thanks to the staff at Home Care Assistance for coming to me in my 11th hour. Their caregiver helped me shower daily, make my bed, prepare meals and do some food shopping, light cleaning and laundry. She was a gem, alwa...

-- Patricia
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As a professional gerontologist and elder care consultant, I have used a number of home care agencies over the years, often with great frustration and disappointment. Working with Home Care Assistance is wonderful - cases run more...

-- Michele
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Supports independence without sacrificing ...

Our family has worked hard to honor our mother's wish to remain in her home as long as possible. Though my mom has dementia, she is still independent in many respects and enjoys getting out every day for walks and other activities...

-- Darlene
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Listens deeply and makes the right match.

Finding the right people to care for the seniors in my family is so important to me. Home Care Assistance helped me with my mother, who was quite elderly and suffered from dementia.  They were compassionate, thoughtful and very r...

-- Athena
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Would recommend them in a heartbeat.

Home Care Assistance is the best. I am personally indebted to the caregiver they sent me. She was professional, punctual, empathic, and willing to pitch in with mundane stuff like unloading the dishwasher.  I could not have been ...

-- Malcolm

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Why Choose Home Care Assistance

We strive to provide the best concierge-level, customized service for older adults. Here are a few reasons, among many others:

Check Mark

Daily Care Experts

We specialize in around the clock care to help seniors live well at home.


Available 24/7

Care managers are on call for clients and their families, even during nights and weekends.


High Caliber Caregivers

We typically hire only 1 in 25 applicants and provide ongoing training and supervision.


Balanced Care

Our unique approach to care promotes healthy mind, body and spirit.

No Contract

No Long Term Contracts

Use our services only as long as you're 100% satisfied.

Peace of Mind

Peace of Mind

Independent industry surveys place our client satisfaction rate at 97%.

A Trusted Partner

A Trusted Partner

We're honored to be Preferred Providers for professionals in both the medical and senior communities.

Cognitive Therapeutics

Cognitive Therapeutics

Our proprietary cognitive stimulation program addresses cognitive decline, building on our expertise in brain health.

Find Us

700 Main Street
Pleasanton CA 94566
Get Directions

Meet The Care Team

Jesse Walters, Regional Director

Regional Director

Jesse is a recognized leader in the home care industry and brings a wealth of professional strengths and industry experience to Home Care Assistance. He has over 12 years of experience in managing, leading and building cohesive teams. He had deep community ties and a network spanning from Palo Alto to Alamo.

Jesse’s expertise in care management is equally matched by his commitment to clients and families. Jesse approaches each unique care situation with a level-headed perspective and clarity. His clients are confident in his advice and ability to handle difficult situations and resolve conflicts.

Jennifer Badillo

Head of Operations

Jennifer has eight years of home care and home health experience as a General Manager, Home Health Administrator and Operations Manager. Her areas of expertise are dementia, Alzheimer's and educating families. Jennifer’s experience stems from caring for her mother who was diagnosed with Alzheimer's and recently passed away. She has experienced home care from both sides of the lens.

Jennifer believes in the power of serving others and that no act of kindness, no matter how small, is ever wasted. She enjoys her role because she feels that it puts life into perspective. She is glad that the compassion and empathy our team shows for the seniors we work with can provide their loved ones with peace of mind. For Jennifer,the most rewarding part of working with seniors is making a difference in their quality of life.She is excited to ensure that the seniors in her community retain their dignity and independence as they age.

Joseph Munoz

Client Care Advisor

Joseph brings ten years of customer service experience to his role at Home Care Assistance. His love for helping clients and the ability to personally make a difference in someone's life is what motivates him. Joseph loves working with each client to help find the best solution for their needs. Relieving stress from families and helping seniors remain in their homes with proper care is what he finds most fulfilling in his role. His goal daily is to change the lives he comes across on each phone call and ensure they have the care needed. He looks forward to making a difference in the lives of local seniors!

Ty’riek Layne

Client Care Advisor

Ty'riek "Ty" Layne has worked for Home Care Assistance for almost three years in a variety of departments. He began as a Staffing Manager and was then promoted to Client Care Manager He is currently pursuing his Bachelor's Degree in Biological and Medical Sciences with the goal of going to medical school and becoming a doctor. He would like to use his skills to improve the lives of those around him and decrease the health disparities within various underserved communities. Ty understands that care is not always easy to accept or cope with, so he is honored to be apart of providing families with the best experience possible.

Julia Jenkins

Client Care Advisor

Julia has worked in the home care industry since 2017 and enjoys making a positive impact on families during their search for home care. She is passionate about guiding families through what can seem like a daunting process and helping to make the process as pleasant and easy as possible. Julia strives to lead a balanced and holistic lifestyle and feels very passionate about our Balanced Care Method’s focus on holistic care. She loves knowing our clients are being cared for in this way and that we care for them in all areas of their lives. Making a difference in the lives of seniors in her community puts a smile on her face every day!

Janice Otto

Staffing Manager

Janice Otto joins the East Bay Home Care Team as Staffing Manager. She started her career at Home Care Assistance as a caregiver in 2009, and her hard work and dedication has quickly escalated her to Staffing Manager. Janice has also managed two family-owned care homes, working as an Administrator for a Residential Care Facility for the Elderly (RCFE). She has also worked as a licensed Certified Nursing Assistant (CNA) and Home Health Aide. As a dedicated nursing professional with extensive customer service experience and patient-care skills, Janice is an invaluable member of the East Bay Care Team and is excited to continue providing care to seniors in the East Bay.

James Ferlin

Care Advisor Manager

James brings over 15 years of customer service experience to his position at Home Care Assistance. He prides himself on his ability to provide quality customer service and understand the needs of those he serves. He has a genuine passion for helping people, which is what drew him to the home care industry. He looks forward to making a difference in the lives of seniors and their loved ones every day.

Laura Contreras

Care Advisor

Laura has over a decade of experience in the medical field, where she has served as a medical assistant and front office manager. She is a certified MA with the state of California and worked for 10 years with an Internal Medicine DR who specialized in Geriatrics. Laura enjoys helping families and making them aware of all the options they have regarding home care. She hopes to help seniors live safely and independently at home.

Yvonne Razo

Care Advisor

Yvonne has over ten years of experience in the medical field, working for a large in-home respiratory provider. She worked closely with physicians and hospitals to provide life-sustaining equipment dedicated to keeping aging seniors in their own homes. Yvonne is skilled at working with clients’ loved ones to help ensure an easy transition even though the seniors may have difficult health issues. She finds fulfillment in knowing that working in the home care field makes a difference in clients’ lives in a time of need.

Are you ready to get started?

Home Care Assistance is ready to help you and your family. Contact us today for a complimentary in-home consultation.

Contact Us Today

The Latest From Our Blog

Read the latest from the Home Care Assistance editorial team, The Longevity Network. Explore new research, ideas and strategies for caregiving and positive aging.

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Resource Downloads

We strive to inform and educate. Here is a small sample of resources we have to offer to help you make the best decision for your family.

Learn Some Of The Highest-Rated Home Care Services That Home Care Assistance Offers

Top Rated Home Care Services Offered By Home Care Assistance

Home Care Assistance is a company that has been offering home care to the elderly going back many years. They provide highly rated services which you may want to take advantage of yourself. Whether it's for your grandparents, parents, or other elderly individuals in your family, you can know that they'll be cared for well if they start getting assistance from these professionals.

Caregiver for your loved ones in the comfort of their own house in Pleasanton California

The reason why you might want them to visit your loved one's home is because most elderly folks would rather not move out. Rather than putting them inside some senior citizen gated community, it's possible to send professionals right to them. This may be the one way that some elderly relatives are open to getting any kind of help whatsoever. This is generally how things are with those who are older and needing professional elderly care.

Senior Care

Senior-care facilities could be an option of last resort later, but for now, it's probably appropriate to offer them home care services.

Elderly Care

They might be suffering from conditions or diseases that make it hard for them to independently care for themselves.

Elderly Care

They might start forgetting their medications or even people who they have known for decades. Such issues are triggered by well-documented conditions, including dementia, Alzheimer's, and Parkinson's.

Alzheimer's Care

One reason why Alzheimer's might lead you to using the services that Home Care Assistance provides is that this disease will impact their cognitive condition and their behaviors. Not only are they going to forget things, but they'll possibly start imagining various things through the course of their day. Their behavior might get erratic, which will prompt the need for this kind of in-home professional help.

Parkinson's Care

This condition can trigger a variety of different symptoms. This might include slow movement, stiffness, and loss of balance. Muscle rigidity or even a development of some kind of shuffling gait can frequently lead to the necessity of in-house care just so a person can still get around.

Dementia Care

Dementia symptoms get categorized as cognitive, behavioral, and psychological. Elderly people suffering from this might get lost easily, start having hallucinations, or even get paranoid. It can be heartbreaking to see a loved one fade away like this while they are still alive, and between your own personal responsibilities and grief over this, it's unlikely you can handle caring for them all the time, even if you were trained in how to do it.

Stroke Care

A heart attack can be quite debilitating, but stroke victims might end up in a state of paralysis, which makes it hard for them to take care of themselves. They might not be able to move or speak, and they can eventually develop cognitive issues. It's cases like these that can benefit from the in-home care of a medical company.

Cancer Care

If an elderly relative has cancer, then you might want to consult a representative from this business in order to help them get the assistance that they're going to need. It's so crucial that they are prompt with their treatments and medications if they're going to have any chance of winning against this disease.

About Our Caregiving Services

The professionals of Home Care Assistance are more than eager to talk to you about providing home care services for your elderly loved ones. This business has a history of offering only the most exceptional professionals to work in people's homes. They are able to help anyone suffering from the conditions that are listed above. If you want to consult someone from Home Care Assistance, then you can learn more about the various programs which are available today.

Home Health Care

Home Health Aid

24 Hour Care

Full time and around the clock caregivers are also available for elder patients."