Meet Your Local Care Team

Google+
All Locations
  • Pleasanton

Pleasanton's First Choice for Senior Home Care and Elder Care Services

For over fifteen years, Home Care Assistance and our experienced caregivers have served seniors and their families with exceptional home care.

We provide older adults in Pleasanton and the broader community with one-on-one support that allows them to live safely and independently at home.

As the premier home care provider in Oakland, we have the deepest employee roster of skilled and compassionate caregivers. As a result, our Client Care Managers are able to match our clients to caregivers not only based on their home care needs, but also their personalities and interests. We offer high quality assisted living where seniors most prefer: at home.

Our 24/7 Guarantee means that we will be there when you need us – days, nights and weekends. Call us today to learn more or visit our office in Pleasanton.

We offer high quality, personalized care where seniors most prefer: at home.

How Can We Help You?

Hourly Care Daily Care Specialized Care Free Consultation

Learn More About Our Innovative In-Home Brain Health Program.

A new approach to promoting cognitive vitality. Take advantage of the latest scientific breakthroughs in the familiar home environment.

Learn More
Lorem ipsum dolor sit amet consectetur adipisicing elit. Explicabo, nostrum.

Lorem ipsum dolor sit amet, consectetur adipisicing elit. Tempore et, necessitatibus minima repellat animi rerum ex corporis ipsa vero voluptates earum maxime explicabo incidunt omnis nostrum quaerat deserunt. Officiis, natus. Modi earum dolores consequatur minima quam ab. Cum voluptate assumenda officiis sint non eius excepturi officia modi quam, nulla cupiditate!

-- Happy Person

Click on Each Box to Read the Full Customer Review

View Full
I cannot really find the words to say how ...

My wife Carol had a hard two-year struggle with incurable cancer, declining steadily until life was hardly more than a pin-hole. The last year I arranged for a caretaker for weekdays, and had help from my daughters, but in the fin...

-- Noam
View Full
Dependable, calm, caring and trustworthy.

My sincere thanks to the staff at Home Care Assistance for coming to me in my 11th hour. Their caregiver helped me shower daily, make my bed, prepare meals and do some food shopping, light cleaning and laundry. She was a gem, alwa...

-- Patricia
View Full
Wonderful.

As a professional gerontologist and elder care consultant, I have used a number of home care agencies over the years, often with great frustration and disappointment. Working with Home Care Assistance is wonderful - cases run more...

-- Michele
View Full
Supports independence without sacrificing ...

Our family has worked hard to honor our mother's wish to remain in her home as long as possible. Though my mom has dementia, she is still independent in many respects and enjoys getting out every day for walks and other activities...

-- Darlene
View Full
Listens deeply and makes the right match.

Finding the right people to care for the seniors in my family is so important to me. Home Care Assistance helped me with my mother, who was quite elderly and suffered from dementia.  They were compassionate, thoughtful and very r...

-- Athena
View Full
Would recommend them in a heartbeat.

Home Care Assistance is the best. I am personally indebted to the caregiver they sent me. She was professional, punctual, empathic, and willing to pitch in with mundane stuff like unloading the dishwasher.  I could not have been ...

-- Malcolm

The Home Care Assistance Advantage

Our Youtube Channel →

Why Choose Home Care Assistance

We strive to provide the best concierge-level, customized service for older adults. Here are a few reasons, among many others:

Check Mark

Daily Care Experts

We specialize in around the clock care to help seniors live well at home.

Clock

Available 24/7

Care managers are on call for clients and their families, even during nights and weekends.

Certificate

High Caliber Caregivers

We typically hire only 1 in 25 applicants and provide ongoing training and supervision.

Balance

Balanced Care

Our unique approach to care promotes healthy mind, body and spirit.

No Contract

No Long Term Contracts

Use our services only as long as you're 100% satisfied.

Peace of Mind

Peace of Mind

Independent industry surveys place our client satisfaction rate at 97%.

A Trusted Partner

A Trusted Partner

We're honored to be Preferred Providers for professionals in both the medical and senior communities.

Cognitive Therapeutics

Cognitive Therapeutics

Our proprietary cognitive stimulation program addresses cognitive decline, building on our expertise in brain health.

Find Us

700 Main Street
Pleasanton CA 94566
Get Directions

Meet The Care Team

Jesse WaltersRegional Director

Regional Director

Jesse is a recognized leader in the home care industry and brings a wealth of professional strengths and industry experience to Home Care Assistance. He has over 12 years of experience in managing, leading and building cohesive teams. He had deep community ties and a network spanning from Palo Alto to Alamo.

Jesse’s expertise in care management is equally matched by his commitment to clients and families. Jesse approaches each unique care situation with a level-headed perspective and clarity. His clients are confident in his advice and ability to handle difficult situations and resolve conflicts.

Hannah Gini

Client Care Manager

Hannah has had a passion for seniors for as long as she can remember. She has spent the past five years working in a variety of senior care settings. She has a lot of experience working with older adults and ensuring that they receive quality care. Hannah recently acquired a Bachelor of Science degree in Gerontology from California State University, Sacramento. During her time there, she spent a large amount of time with older adults. Hannah's experiences cover many settings, including assisted living, skilled nursing, memory care, home health, adult day health, independent living, and more. Her job brings her immense joy because she gets to play a role in bringing happiness and fulfillment into the lives of older adults. Hannah is excited and grateful to be involved in improving the lives of seniors!

Christine Atencio

Client Care Manager

Christine’s experience includes 20 years of Customer Service, 15 years of Marketing and 10 years in Sales. She has been in the Health & Wellness field for 10 years. Her personal skills that make her a great Client Care Manager include customer engagement, intuition regarding people’s needs, compassionate and caring of others. Christine has her degree in Business and also studied Kinesiology and Anatomy at the National Holistic Institute. She believes the greatest gift in life is living life to the fullest, so being able to work with her clients so closely to help ensure their life stays as meaningful as possible is a blessing. Everyone has a story and she is there to listen. Quick facts about Christine: mom to one daughter in college, animal lover (mom of 3), Massage Therapist and runner.

Janice Otto

Staffing Manager

Janice Otto joins the East Bay Home Care Team as Staffing Manager. She started her career at Home Care Assistance as a caregiver in 2009, and her hard work and dedication has quickly escalated her to Staffing Manager. Janice has also managed two family-owned care homes, working as an Administrator for a Residential Care Facility for the Elderly (RCFE). She has also worked as a licensed Certified Nursing Assistant (CNA) and Home Health Aide. As a dedicated nursing professional with extensive customer service experience and patient-care skills, Janice is an invaluable member of the East Bay Care Team and is excited to continue providing care to seniors in the East Bay.

Elaina Davis

Care Advisor

Elaina brings over 10 years of customer service experience to her role at Home Care Assistance, Her specialty is educating clients on our services with compassion and understanding. Elaina loves working as a client advocate to help each client find the best solution for their needs. Relieving stress from family caregivers and helping seniors to remain in their homes is what she finds most fulfilling in her role. Elaina's favorite part about working in customer service is answering the questions a client may not have even realized they need to ask. She aims to take as much of the work off of the client as possible, making the process as stress-free as possible. She looks forward to making a difference in the lives of local seniors!

James Ferlin

Care Advisor

James brings over 15 years of customer service experience to his position at Home Care Assistance. He prides himself on his ability to provide quality customer service and understand the needs of those he serves. He has a genuine passion for helping people, which is what drew him to the home care industry. He looks forward to making a difference in the lives of seniors and their loved ones every day.

Laura Contreras

Care Advisor

Laura has over a decade of experience in the medical field, where she has served as a medical assistant and front office manager. She is a certified MA with the state of California and worked for 10 years with an Internal Medicine DR who specialized in Geriatrics. Laura enjoys helping families and making them aware of all the options they have regarding home care. She hopes to help seniors live safely and independently at home.

Mina Yap

Care Advisor

Mina is a Licensed Vocational Nurse and began her career in health care in 2011. Since then, she has learned a lot in her many roles. She started as a hospice nurse and then became a nurse for concierge doctor, home health nurse, and intake coordinator for a home health & caregiving agency. Mina believes that helping people who can't help themselves is what we are here for. By working for Home Care Assistance, she feels she can make a difference in the lives of seniors and help the home care industry thrive.

Danielle Gundermann

Care Advisor

Danielle brings over 20 years of customer service and operations experience to her position at Home Care Assistance. Danielle started in the health care industry in 2014 as a Managed Care Coordinator for a specialty pharmacy. She worked closely with patients and physicians coordinating their pharmacy care plan. Danielle has a genuine passion for helping people and serving the senior community. At Home Care Assistance, she looks forward to making a difference in the live's of our clients and their loved ones.

Yvonne Razo

Care Advisor

Yvonne has over ten years of experience in the medical field, working for a large in-home respiratory provider. She worked closely with physicians and hospitals to provide life-sustaining equipment dedicated to keeping aging seniors in their own homes. Yvonne is skilled at working with clients’ loved ones to help ensure an easy transition even though the seniors may have difficult health issues. She finds fulfillment in knowing that working in the home care field makes a difference in clients’ lives in a time of need.

Are you ready to get started?

Home Care Assistance is ready to help you and your family. Contact us today for a complimentary in-home consultation.

Contact Us Today

The Latest From Our Blog

Read the latest from the Home Care Assistance editorial team, The Longevity Network. Explore new research, ideas and strategies for caregiving and positive aging.

Visit Our Blog →

Resource Downloads

We strive to inform and educate. Here is a small sample of resources we have to offer to help you make the best decision for your family.