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Pleasanton's First Choice for Senior Home Care and Elder Care Services

For over fifteen years, Home Care Assistance and our experienced caregivers have served seniors and their families with exceptional home care.

We provide older adults in Pleasanton and the broader community with one-on-one support that allows them to live safely and independently at home.

As the premier home care provider in Oakland, we have the deepest employee roster of skilled and compassionate caregivers. As a result, our Client Care Managers are able to match our clients to caregivers not only based on their home care needs, but also their personalities and interests. We offer high quality assisted living where seniors most prefer: at home.

Our 24/7 Guarantee means that we will be there when you need us – days, nights and weekends. Call us today to learn more or visit our office in Pleasanton.

We offer high quality, personalized care where seniors most prefer: at home.

How Can We Help You?

Hourly Care Daily Care Specialized Care Free Consultation

Learn More About Our Innovative In-Home Brain Health Program.

A new approach to promoting cognitive vitality. Take advantage of the latest scientific breakthroughs in the familiar home environment.

Learn More

See What Our Clients Are Saying

"I cannot really find the words to say how wonderful they were."

"My wife Carol had a hard two-year struggle with incurable cancer, declining steadily until life was hardly more than a pin-hole. The last year I arranged for a caretaker for weekdays, and had help from my daughters, but in the final month they needed help as well and I was no longer able to handle weekends and nights. We contacted Home Care Assistance, who provided round-the-clock attendants. I cannot really find the words to say how wonderful they were: highly competent, comforting and caring, endlessly patient and reassuring. They became family friends. Carol passed away — thankfully, in peace — clutching in her hand a little soft animal that one of the attendants had given her. It was symbolic of the relationship that had developed. I cannot praise and thank them enough."
- Noam

"Dependable, calm, caring and trustworthy."

"My sincere thanks to the staff at Home Care Assistance for coming to me in my 11th hour. Their caregiver helped me shower daily, make my bed, prepare meals and do some food shopping, light cleaning and laundry. She was a gem, always on time, and her manner and demeanor exhibited her many years of experience as an expert caregiver. She was dependable, calm, caring and trustworthy. I salute Home Care Assistance for their flexibility in accommodating me at the “last minute,” as well as their reasonable cost for the excellent care received."
- Patricia

"Wonderful."

"As a professional gerontologist and elder care consultant, I have used a number of home care agencies over the years, often with great frustration and disappointment. Working with Home Care Assistance is wonderful - cases run more smoothly, clients are well-matched with capable, caring caregivers and our family is less stressed. They make the process easier, and we appreciate the high standards of care they uphold. I highly recommend Home Care Assistance."
- Michele

"Supports independence without sacrificing safety."

"Our family has worked hard to honor our mother's wish to remain in her home as long as possible. Though my mom has dementia, she is still independent in many respects and enjoys getting out every day for walks and other activities. She still needs help for meals and attention for safety. Through Home Care Assistance we have an amazing, caring and bright caregiver providing mom the 24 hour care she deserves. Home Care Assistance is professional, attentive, optimistic and thoughtful in making sure my mom receives the care she requires with the person best suited to be her helper. It's a very stressful time when we have to deal with a loved one who is declining and they help to support independence without sacrificing safety."
- Darlene

"Listens deeply and makes the right match."

"Finding the right people to care for the seniors in my family is so important to me. Home Care Assistance helped me with my mother, who was quite elderly and suffered from dementia.  They were compassionate, thoughtful and very resourceful as we navigated the challenges of my mother's decline. Now they are helping me find the right level of support for my aunt, who is 91 and still living independently. They listen deeply and make the right match for their clients. Home Care Assistance treats seniors with great respect, which I admire and appreciate. I highly recommend them for taking care of the seniors in your life"
- Athena

"Would recommend them in a heartbeat."

"Home Care Assistance is the best. I am personally indebted to the caregiver they sent me. She was professional, punctual, empathic, and willing to pitch in with mundane stuff like unloading the dishwasher.  I could not have been happier with Home Care Assistance, and would recommend them in a heartbeat."
- Malcolm

"A lifesaver."

"The people at Home Care Assistance were by far one of the most professional, hard-working groups I have ever worked with. When I was faced with a last-second need for a friend, the Home Care Assistance team immediately responded to my call. Within just a couple of hours, they had secured the unique details of what we needed, sent out a care manager to ensure everything was set up properly for my friend, and had the caregiver ready and waiting when he came home from the hospital. The real test came within 24 hours when they noticed he was having extraordinary distress and called the ambulance. Their prompt, caring attention not only resolved a bad problem for us, but literally was a lifesaver."
- Stuart

"Had our best interests in mind."

"You never want to find yourself in the awful position of trying to find assistance for your elderly parents who cannot live on their own anymore. Sadly, I found myself in this position when my mom was diagnosed with early onset dementia. I was referred to Home Care Assistance by a social worker to explore potential care options. I was told their team was "the best" and they really were. They were very knowledgeable around caring for those with dementia and discussed all our possible care options, not just using their agency, which was very refreshing as I felt like they had our best interests in mind."
- Tempe

The Home Care Assistance Advantage

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Why Choose Home Care Assistance

We strive to provide the best service. Here are a few reasons, among many others.

Check Mark

Daily Care Experts

We specialize in around the clock care to help seniors live well at home.

Clock

Available 24/7

Care managers are on call for clients and their families, even during nights and weekends.

Certificate

High Caliber Caregivers

We typically hire only 1 in 25 applicants and provide ongoing training and supervision.

Balance

Balanced Care

Our unique approach to care promotes healthy mind, body and spirit.

No Contract

No Long Term Contracts

Use our services only as long as you're 100% satisfied.

Peace of Mind

Peace of Mind

Independent industry surveys place our client satisfaction rate at 97%.

A Trusted Partner

A Trusted Partner

We're honored to be Preferred Providers for professionals in both the medical and senior communities.

Cognitive Therapeutics

Cognitive Therapeutics

Our proprietary cognitive stimulation program addresses cognitive decline, building on our expertise in brain health.

Find Us

700 Main Street
Pleasanton CA 94566
Get Directions

Meet The Care Team

Karlyn Audycki

Hiring Manager

Karlyn has over 10 years of customer service experience, supervising experience, and 5 years experience working at John Muir Health Medical Center in Walnut Creek as a Nutrition Service Associate. She spent 5 years at the University of Manila, a state university in the capital of the Philippines. Karlyn is excited to be a part of the HCA team and looks forward to serving the Pleasanton area.

Christine Atencio

Client Care Manager

Christine’s experience includes 20 years of Customer Service, 15 years of Marketing and 10 years in Sales. She has been in the Health & Wellness field for 10 years. Her personal skills that make her a great Client Care Manager include customer engagement, intuition regarding people’s needs, compassionate and caring of others. Christine has her degree in Business and also studied Kinesiology and Anatomy at the National Holistic Institute. She believes the greatest gift in life is living life to the fullest, so being able to work with her clients so closely to help ensure their life stays as meaningful as possible is a blessing. Everyone has a story and she is there to listen. Quick facts about Christine: mom to one daughter in college, animal lover (mom of 3), Massage Therapist and runner.

Janice Otto

Staffing Manager

Janice Otto joins the East Bay Home Care Team as Staffing Manager. She started her career at Home Care Assistance as a caregiver in 2009, and her hard work and dedication has quickly escalated her to Staffing Manager. Janice has also managed two family-owned care homes, working as an Administrator for a Residential Care Facility for the Elderly (RCFE). She has also worked as a licensed Certified Nursing Assistant (CNA) and Home Health Aide. As a dedicated nursing professional with extensive customer service experience and patient-care skills, Janice is an invaluable member of the East Bay Care Team and is excited to continue providing care to seniors in the East Bay.

Mina Yap

Care Advisor

Mina is a Licensed Vocational Nurse and began her career in health care in 2011. Since then, she has learned a lot in her many roles. She started as a hospice nurse and then became a nurse for concierge doctor, home health nurse, and intake coordinator for a home health & caregiving agency. Mina believes that helping people who can't help themselves is what we are here for. By working for Home Care Assistance, she feels she can make a difference in the lives of seniors and help the home care industry thrive.

James Ferlin

Care Advisor

James brings over 15 years of customer service experience to his position at Home Care Assistance. He prides himself on his ability to provide quality customer service and understand the needs of those he serves. He has a genuine passion for helping people, which is what drew him to the home care industry. He looks forward to making a difference in the lives of seniors and their loved ones every day.

Laura Contreras

Care Advisor

Laura has over a decade of experience in the medical field, where she has served as a medical assistant and front office manager. She is a certified MA with the state of California and worked for 10 years with an Internal Medicine DR who specialized in Geriatrics. Laura enjoys helping families and making them aware of all the options they have regarding home care. She hopes to help seniors live safely and independently at home.

Garrett Cox

Home Care Liaison

With 25+ years of customer service, Garrett's passion is identifying services that cater to the aging population. He received his Bachelor's degree in Business Administration and minored in management. For nearly a decade, Garrett has been assisting our senior population by promoting medical devices, home health care and now superior caregiving services. Garrett takes pride in identifying the needs of our clients by listening to their concerns and being able to match services that benefit the entire family; he finds satisfaction in taking care of families and finding solutions that resolve stressful situations.

Yvonne Razo

Care Advisor

Yvonne has over ten years of experience in the medical field, working for a large in-home respiratory provider. She worked closely with physicians and hospitals to provide life-sustaining equipment dedicated to keeping aging seniors in their own homes. Yvonne is skilled at working with clients’ loved ones to help ensure an easy transition even though the seniors may have difficult health issues. She finds fulfillment in knowing that working in the home care field makes a difference in clients’ lives in a time of need.

Are you ready to get started?

Home Care Assistance is ready to help you and your family. Contact us today for a FREE in-home consultation.

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