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For over fifteen years, Home Care Assistance and our experienced caregivers have served seniors and their families with exceptional home care.
We provide older adults in Pasadena and the broader community with one-on-one support that allows them to live safely and independently at home.
As the premier home care provider in Pasadena, we have the deepest employee roster of skilled and compassionate caregivers. As a result, our Client Care Managers are able to match our clients to caregivers not only based on their home care needs, but also their personalities and interests. We offer high quality assisted living where seniors most prefer: at home.
Our 24/7 Guarantee means that we will be there when you need us – days, nights and weekends. Call us today to learn more or visit our office in Pasadena.
A new approach to promoting cognitive vitality. Take advantage of the latest scientific breakthroughs in the familiar home environment.Learn More
"The caregivers were all so sweet to my mother."
"I recently had to get in home care for my mother. I called Home Care AI recently had to get in home care for my mother. I called Home Care Assistance, and a Client Care Manager came to the house within an hour of my call. She was kind, caring, able to assess the needs of our family and able to get caregivers to us the next day. The caregivers were all so sweet to my mother. They made sure she was eating and kept her and her home clean. I had never worked with a home care company before but the Home Care Assistance team was able to educate me on how the process worked. During this time I had to go out of town for a few days and Arlene checked on my mother like she was her own. I can't say enough about the wonderful experience I had with these caring people. Thank you Home Care Assistance, and a Client Care Manager, Arlene, came to the house within an hour of my call. She was so kind and caring. Arlene was able to assess the needs of our family and get caregivers to us the next day. The caregivers were all so sweet to my mother. They made sure she was eating and kept her and her home clean. I had never worked with a home care company before, but Arlene was able to educate me on how the process worked. During this time I had to go out of town for a few days and Arlene checked on my mother like she was her own. I can't say enough about the wonderful experience I had with these caring people. Thank you Home Care Assistance!"- T.B. Simi Valley, CA
"Their staff made sure to let us know of the patient's changing condition in real time."
"As the administrator of a hospice agency in Pasadena, I had the opportunity to work side by side with Home Care Assistance to take care of a mutual patient. Home Care Assistance truly stood out to us due to their attentiveness and the quality of care they provided. There was constant communication from the management in their office to ensure all of the patient's needs were met. Their staff made sure to let us know of the patient's changing condition in real time, which allowed us to adjust our care in a timely manner. We are happy to have found a caregiving agency that is extremely professional, compassionate and attentive to the patient's needs. I would highly recommend this company to anyone seeking a caregiver for their loved one."- M.J. Pasadena, CA
"An approach to helping without being pushy."
"I write this review after several professional encounters with Home Care Assistance. The hospice company in Burbank that I work with recommends them very highly due to their responsiveness, consistency in quality care, and professional customer service. Recently, I collaborated with Home Care Assistance regarding a patient in Los Angeles who needed custodial care. After interviewing three companies, my client's family chose Home Care Assistance due to the team member's abundance of information, kindness and gentleness in the way they spoke about the client's grandmother, and approach to helping without being pushy. I highly recommend Home Care Assistance Pasadena!"- N.T. Burbank, CA
"While my mother argues that she does not need help, she is seeing that their help is invaluable."
"My mother became ill on a flight to Pennsylvannia and ended up in the hospital for a week. In order to get her home, Home Care Assistance coordinated aides to ride with her on the plane, meet her at the airport, take her home and stay with her. All of the aides have been kind and respectful to my mother. Now at home, we have an aide coming in for eight hours per day to do light housekeeping, cook and keep mom company. Home Care Assistance is very accommodating and makes certain the aides match with mom's personality and the times she needs them at home. While my mother argues that she does not need help, she is seeing that their help is invaluable. If you have a need for help at home, call Home Care Assistance. They will work with you to get the assistance that you need."- G.T. Nashville, TN
"I had time to relax, rejuvenate, refresh, and recharge."
"It is with great gratitude that I would like to thank Home Care Assistance. Without them, I would not have been able to experience a much needed restful day in Santa Barbara. Their services were very professional, responsive, and the caregiver match was perfect. Knowing that my husband, Frank, does not usually like to drink water and that it was extremely hot that day, the caregiver for the day prepared him a drink with water, cucumbers, strawberries, and blueberries. Frank liked the flavor and drank enough of it to keep him hydrated throughout the day. I left for Santa Barbara knowing that Frank was in good hands and well taken care of. I had time to relax, rejuvenate, refresh, and recharge. I would highly recommend using Home Care Assistance. They give families the peace of mind that our loved ones are safe when we cannot be there with them."- E.E. Los Angeles, CA
"They made my dad's last days as comfortable as possible and allowed us to have a bit of sleep during this very difficult period."
"We contacted Home Care Assistance this past summer when we needed extra help with my father. Within less than a day a representative met with us at the hospital and went over the options with us. All of the caregivers who were sent to help us were all very kind. They made my dad's last days as comfortable as possible and allowed us to have a bit of sleep during this very difficult period. Honestly, I can't say enough about these ladies except to thank them from the bottom of my heart."- S.K. The Netherlands
We strive to provide the best concierge-level, customized service for older adults. Here are a few reasons, among many others:
We specialize in around the clock care to help seniors live well at home.
Care managers are on call for clients and their families, even during nights and weekends.
We typically hire only 1 in 25 applicants and provide ongoing training and supervision.
Our unique approach to care promotes healthy mind, body and spirit.
Use our services only as long as you're 100% satisfied.
Independent industry surveys place our client satisfaction rate at 97%.
We're honored to be Preferred Providers for professionals in both the medical and senior communities.
Our proprietary cognitive stimulation program addresses cognitive decline, building on our expertise in brain health.
Client Care Manager
Josephine focuses on being an advocate for our clients. She double majored in Public Health and Sociology so home care was a natural fit. Previously, Josephine worked at another home care company for four years on the developmental disabilities side as the Program Services Specialist. During her time there, her small office of five women broke multiple company records and she was also nominated as the Program Services Specialists of the Year. Josephine loves that, at the end of every day, she is making a difference in someone's life, whether it be big or small. Josephine loves traveling and just last year, she went to Taiwan, Japan, Iceland, San Francisco, Arizona, New Mexico, and Texas!
Director of Operations
Alexis is an industry veteran with a decade of experience in senior care, and is among the most knowledgeable and best connected senior care experts in Orange County. Alexis was most recently the Director of Community Relations at Salus Homecare, and is excited to grow further at HCA - building the strongest team and reputation in Orange County as well as developing her skills as both a local leader and a sales leader.
Ashley Mirone, CSA
VP of Business Development
Ashley is a Certified Senior Advisor with a degree in Business and Marketing. She has over ten years of professional experience in home care and has worked in home care business development on a national level. Ashley's effective communication skills and high transparency allow her to fully support all of a client's unique needs and preferences in a smooth and efficient process. Her extensive management skills and ability to balance changing demands make her best suited to serve the growing needs of the senior population in the greater Los Angeles area. With her widespread knowledge on aging and health, Ashley excels at caring for clients while providing their families peace of mind.
Manager of Business Development
Becky is a senior care professional with experience in marketing, sales and care management for home care, hospice and continuing care retirement communities (CCRC’s). She is passionate about all aspects of senior health care and is excited to share Home Care Assistance’s Balanced Care Method™, a holistic approach to healthy aging, CTM; Cognitive Therapeutic Method and Mind Fit classes to seniors. As an active member of the community, Becky volunteers on the following committees; Patient & Family Advisory Council and Women’s Council of USC/Verdugo Hills Hospital, End of Life coalition of Huntington Hospital, Fiduciary Round Table of San Gabriel Valley, Glendale Estate Planning Council, Financial Planning Associates of San Gabriel Valley, Pasadena Senior Center and Elder Abuse Coalition Her passion for seniors and industry knowledge make Becky a valuable addition to the Pasadena team!
Carla's experience combined experience with caregiving and LVN school and her roles as agency receptionist and staffing manager make her the perfect fit for the Operations Manager role for the Pasadena office. She has experience taking care of her own grandparents as well as non-family members, so she understands what her caregivers go through on their shifts as well as the client’s expectations for care. This experience has given Carla the patience, understanding, and heart needed for her new role.
Carla enjoys assuring clients and their families that they can continue with their daily lives with the help of our caregivers. She brings her personal philosophy of, "treat others how you want to be treated" to every interaction she has, whether it’s with clients of staff. Carla enjoys her job because she gets to meet and talk to different people and personalities, hear stories and tackle difficult problems. Making sure her team, caregivers, clients and their families are all happy is what makes her thrive.
George brings years of experience as a caregiver and his areas of expertise are nursing and physical therapy. He spent a year working as a caregiver at Home Care Assistance, which gives him knowledge and insight into the company's values. George loves being challenged on a daily basis and working with an amazing team that allows him to help others. He looks forward to making a different in the Pasadena community!
Regional Director of Bus. Dev., SoCal
Jonna's professional experience is in sales, mentoring, and strategic market development. Her education includes a B.A. in Human Communication Studies from California State University, Fullerton and a M.A. in Counseling from Azusa Pacific University. Jonna started in the health care industry in 2011 as an Admissions and Marketing Director for a skilled nursing facility. She has extensive sales experience in the post-acute sector including skilled nursing facilities, home health, and non-medical home care. Jonna's most recent position was the Area Operations and Sales Manager for a non-medical home care agency for Orange County, South Bay, and Inland Empire regions. Jonna's personal philosophy is to change the outlook of how others view and experience senior healthcare. She is absolutely thrilled to be a part of an innovative team that is truly defining how the world is aging.
Leezett Del Toro
Client Care Manager
Leezett brings years of experience in the home care industry to her role at Home Care Assistance. After graduating with her B.A in Communication and Minor in Biblical Studies, she decided to continue her studies and obtain her M.S. in Gerontology. She then started her home care journey by working hands-on with clients who had different cognitive impairments. Her dynamic personality and true passion for senior care help her to thrive in her role. Leezett's mission is to advocate for the underrepresented community of people living with dementia and chronic conditions. Her time in the health care industry has taught her that the elderly community relies on us to provide the best care and support possible. Leezett looks forward to providing the best support she can and making a difference in the local community.
Melissa has 5 years of experience in her areas of expertise which include scheduling, customer service, human resources, management, training, leadership, and team building. She has a degree in Business Management Human Resources which helps in her Staffing Manager role with conducting job interviews, recruit and hiring new employees, and matching caregivers with clients. Melissa's experience as a supervisor helps her with managing the caregiver and client situations and staffing while providing them with the best customer service. She really likes the fact that she is able to make a difference in the lives of her clients and families. Melissa also enjoys the way it feels to build relationships with her clients and caregivers; it gives her a sense of accomplishment knowing she is enhancing these individual's lives.
James brings over 15 years of customer service experience to his position at Home Care Assistance. He prides himself on his ability to provide quality customer service and understand the needs of those he serves. He has a genuine passion for helping people, which is what drew him to the home care industry. He looks forward to making a difference in the lives of seniors and their loved ones every day.
Elaina brings over 10 years of customer service experience to her role at Home Care Assistance, Her specialty is educating clients on our services with compassion and understanding. Elaina loves working as a client advocate to help each client find the best solution for their needs. Relieving stress from family caregivers and helping seniors to remain in their homes is what she finds most fulfilling in her role. Elaina's favorite part about working in customer service is answering the questions a client may not have even realized they need to ask. She aims to take as much of the work off of the client as possible, making the process as stress-free as possible. She looks forward to making a difference in the lives of local seniors!
Laura has over a decade of experience in the medical field, where she has served as a medical assistant and front office manager. She is a certified MA with the state of California and worked for 10 years with an Internal Medicine DR who specialized in Geriatrics. Laura enjoys helping families and making them aware of all the options they have regarding home care. She hopes to help seniors live safely and independently at home.
Mina is a Licensed Vocational Nurse and began her career in health care in 2011. Since then, she has learned a lot in her many roles. She started as a hospice nurse and then became a nurse for concierge doctor, home health nurse, and intake coordinator for a home health & caregiving agency. Mina believes that helping people who can't help themselves is what we are here for. By working for Home Care Assistance, she feels she can make a difference in the lives of seniors and help the home care industry thrive.
Danielle brings over 20 years of customer service and operations experience to her position at Home Care Assistance. Danielle started in the health care industry in 2014 as a Managed Care Coordinator for a specialty pharmacy. She worked closely with patients and physicians coordinating their pharmacy care plan. Danielle has a genuine passion for helping people and serving the senior community. At Home Care Assistance, she looks forward to making a difference in the live's of our clients and their loved ones.
Yvonne has over ten years of experience in the medical field, working for a large in-home respiratory provider. She worked closely with physicians and hospitals to provide life-sustaining equipment dedicated to keeping aging seniors in their own homes. Yvonne is skilled at working with clients’ loved ones to help ensure an easy transition even though the seniors may have difficult health issues. She finds fulfillment in knowing that working in the home care field makes a difference in clients’ lives in a time of need.
Read the latest from the Home Care Assistance editorial team, The Longevity Network. Explore new research, ideas and strategies for caregiving and positive aging.Visit Our Blog →
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