Pasadena’s Trusted Choice for Home Care

I recently had to get in home care for my mother. I called Home Care AI recently had to get in home care for my mother. I called Home Care Assistance, and a Client Care Manager came to the house within an hour of my call. She was kind, caring, able to assess the needs of our family and able to get caregivers to us the next day. The caregivers were all so sweet to my mother. They made sure she was eating and kept her and her home clean. I had never worked with a home care company before but the Home Care Assistance team was able to educate me on how the process worked. During this time I had to go out of town for a few days and Arlene checked on my mother like she was her own. I can't say enough about the wonderful experience I had with these caring people. Thank you Home Care Assistance, and a Client Care Manager, Arlene, came to the house within an hour of my call. She was so kind and caring. Arlene was able to assess the needs of our family and get caregivers to us the next day. The caregivers were all so sweet to my mother. They made sure she was eating and kept her and her home clean. I had never worked with a home care company before, but Arlene was able to educate me on how the process worked. During this time I had to go out of town for a few days and Arlene checked on my mother like she was her own. I can't say enough about the wonderful experience I had with these caring people. Thank you Home Care Assistance!

T.B.

As the administrator of a hospice agency in Pasadena, I had the opportunity to work side by side with Home Care Assistance to take care of a mutual patient. Home Care Assistance truly stood out to us due to their attentiveness and the quality of care they provided. There was constant communication from the management in their office to ensure all of the patient's needs were met. Their staff made sure to let us know of the patient's changing condition in real time, which allowed us to adjust our care in a timely manner. We are happy to have found a caregiving agency that is extremely professional, compassionate and attentive to the patient's needs. I would highly recommend this company to anyone seeking a caregiver for their loved one.

M.J.

I write this review after several professional encounters with Home Care Assistance. The hospice company in Burbank that I work with recommends them very highly due to their responsiveness, consistency in quality care, and professional customer service. Recently, I collaborated with Home Care Assistance regarding a patient in Los Angeles who needed custodial care. After interviewing three companies, my client's family chose Home Care Assistance due to the team member's abundance of information, kindness and gentleness in the way they spoke about the client's grandmother, and approach to helping without being pushy. I highly recommend Home Care Assistance Pasadena!

N.T.

My mother became ill on a flight to Pennsylvannia and ended up in the hospital for a week. In order to get her home, Home Care Assistance coordinated aides to ride with her on the plane, meet her at the airport, take her home and stay with her. All of the aides have been kind and respectful to my mother. Now at home, we have an aide coming in for eight hours per day to do light housekeeping, cook and keep mom company. Home Care Assistance is very accommodating and makes certain the aides match with mom's personality and the times she needs them at home. While my mother argues that she does not need help, she is seeing that their help is invaluable. If you have a need for help at home, call Home Care Assistance. They will work with you to get the assistance that you need.

G.T.

It is with great gratitude that I would like to thank Home Care Assistance. Without them, I would not have been able to experience a much needed restful day in Santa Barbara. Their services were very professional, responsive, and the caregiver match was perfect. Knowing that my husband, Frank, does not usually like to drink water and that it was extremely hot that day, the caregiver for the day prepared him a drink with water, cucumbers, strawberries, and blueberries. Frank liked the flavor and drank enough of it to keep him hydrated throughout the day. I left for Santa Barbara knowing that Frank was in good hands and well taken care of. I had time to relax, rejuvenate, refresh, and recharge. I would highly recommend using Home Care Assistance. They give families the peace of mind that our loved ones are safe when we cannot be there with them.

E.E.

We contacted Home Care Assistance this past summer when we needed extra help with my father. Within less than a day a representative met with us at the hospital and went over the options with us. All of the caregivers who were sent to help us were all very kind. They made my dad's last days as comfortable as possible and allowed us to have a bit of sleep during this very difficult period. Honestly, I can't say enough about these ladies except to thank them from the bottom of my heart.

S.K.