Palo Alto’s Trusted Choice
For Home Care

Jessica’s areas of expertise are HR, Administration, and Marketing. She has Customer Service experience, and was a Certified Nursing Assistant (CAN). Jessica was in a nursing program for almost 2 years in the Philippines before moving to the United States. Taking care of her mother who has had diabetes since she was a child is something that has given her relative insight into caring for someone within her home. Ever since childhood, she loved helping her mom in taking care of her disease. Jessica describes herself as easy-going, fair, independent, and a fast and avid learner. She loves her work as a HR Admin Assistant and doing marketing, it gives her a sense of balance!

Edwin joins the Palo Alto team as a Staffing Manager, after serving as Operations/Staffing Manager from a nursing registry in Santa Monica, CA for the past 5 years. Edwin has a Bachelors Degree in Law and Science, and several years of experience working as a Human Relations Manager. Edwin looks forward to exploring the Bay Area with his family, and taking to the local hills on his mountain bike. He is always guided by this saying "When nothing goes right, go left."

Jennifer joins Home Care Assistance as a Client Care Manager with over 9 years of professional experience in senior care. She is an LVN with a multitude of experience in hands-on care, managing client care, staffing, and caregiver training. Jennifer has always had a passion for seniors, as she was the primary caregiver for her grandfather with Alzheimer's for many years. She strives to make a difference in the lives of seniors and is overjoyed to be a part of the Palo Alto team.

Jennifer became an LVN in 2009, worked as an LVN from 2009-2015 in communities with independent, assisted living, and memory care. She then promoted to Wellness Director at a senior living community in 2015. Her personal philosophy is to be there for those that are in need, no matter how big or small. Jennifer loves being able to make a difference in the lives of others and find peace in knowing she was able to assist in enhancing their quality of life.

Jonathan came to Home Care Assistance after working for a retirement community in Palo Alto. He has worked in retirement communities for the last 10 years and his last position was as a Resident Services Director. Jonathan enjoys helping seniors because he understands how hard is for them to realize they are not as independent as they were before. He also knows how difficult is for their family to deal with all those changes. This insight comes from his personal experience growing up with his grandparents. Helping seniors is his passion and he truly enjoys working with seniors.

Megan graduated from San Francisco State University in May with a BA in Political Science. She has held managerial positions before and is excited to begin in the home care industry. She believes that you get back what you put into the world, so she looks forward to bringing positive energy to every interaction she has. She brings previous managerial experience where she was responsible for scheduling staff members. Her organizational nature will also be key to her success. She looks forward to getting to know her caregivers so that she can successfully match them with clients.

Ryna brings years of experience in the senior industry to her role at Home Care Assistance. Previously, she was a Program Director in a residential community, where she implemented day-to-day delivery of resident-centered programs including current event discussions, mindfulness meditation and cognitive exercises. She received her B.S. in Biology with an emphasis in Physiology from San Francisco State University with the long-term goal of working in the division of geriatrics. During her college years, Ryna volunteered at California Pacific Medical Center in Irene Swindell's Alzheimer's Residential Care Program where they provided expert care for those with Alzheimer's Disease and related forms of dementia. Ryna firmly believes in honoring individuality and preserving dignity. Her mission is to make a positive impact on the Greatest Generation.

Deanne Belcher, RN joins Home Care Assistance Palo Alto as the Director of Business Development. Belcher is a highly-acclaimed home and health care expert with over 30 years of experience in the Bay Area. As Director of Business Development, she will coordinate home care services for seniors, educate the community on Home Care Assistance’s innovative approach to in-home care and work with other elder care professionals to help seniors in Palo Alto and the greater Peninsula thrive.

Prior to joining Home Care Assistance, Belcher worked in both clinical and management roles in home health. She started her career as a Registered Nurse before moving into the home health care arena in 1991, where she discovered her passion for home care and sales. She went on to assist with the creation and development of AdvoLIFE, a successful geriatric care management and caregiving company. As a company leader, Belcher helped with AdvoLIFE’s expansion and acquisition by LivHOME until 2011, when she became a key member of the start-up team for Agility Health, a licensed private duty home health agency. Her commitment to exceptional customer service along with her entrepreneurial spirit make her a perfect champion of the company’s mission to change the way the world ages.

Mansi is joining the Home Care Assistance Team with over three years of professional experience in home care. She is a Registered Nurse and earned her Bachelor of Science degree in Nursing from San Jose State University. Mansi has a huge heart and succeeds at staying calm under pressure which is why she thrives in the home care industry. She loves making a difference in the lives of seniors and is thrilled to be a part of the Palo Alto home care team.

Marissa brings over eight years of professional experience in the medical and home care fields to the Home Care Assistance Team. Before moving to the U.S., Marissa was a registered nurse in the Philippines and worked as an ER and Intensive Care Unit Nurse for three years. Marissa then worked as a Quality Assurance Coordinator and Assistant Staffing Manager at a home care agency for four years prior to her role at Home Care Assistance. Marissa is extremely qualified at staffing and training caregivers and is especially helpful at preparing them for challenging cases involving medical issues. Marissa enjoys working in a challenging and fast-paced environment, working exceptionally hard to provide the most knowledgeable caregivers to fulfill clients needs and preferences.

As a Junior Staffing Manager, Daisy coordinates client care based on their needs and preferences and assists the Human Resources department with caregiver applications, screenings and orientation. Daisy has professional experience in customer service and payroll and is certified to do in-house DOJ background checks for caregiver screenings. She is also the head of scheduling for our newest Caregivers2go program which provides on-demand caregivers at no minimum hourly requirement. Daisy has been a part of the Home Care Assistance team for three years and enjoys how rewarding it is to serve happy clients and their families.

With a degree in Health Science and over two and a half years of experience in long-term care, Jennilyn is a true professional at coordinating client care. Previous to her role at Home Care Assistance, Jennilyn work as a Long Term Care Ombudsman for the Milpitas Care Center where she was an advocate for residents, ensuring a high level of care and improving their quality of life. She brings this mentality into her role at Home Care Assistance by always striving to uphold the quality of our care services by providing the most qualified and expertly matched caregivers for clients.

Nicole has over five years of professional experience in full cycle human resources, from recruiting and hiring to employee maintenance and compliance, as well as experience with injury and illness prevention training with a home care agency. Prior to her work in HR, Nicole worked as a caregiver one-on-one for clients in the home as well as for an assisted living facility for three years. Nicole enjoys helping others and believes that whether she is hiring the most qualified caregivers in the industry or assisting office staff, she is helping make a difference.

Rosalia has been in the home care industry as a Staffing Manager for almost 10 years. She finds the non-medical home care industry very rewarding and feels that it is not just a job but a lifestyle. Rosalia enjoys assisting families when they reach this part of a loved one’s journey. She believes seniors are an important part of the community. They have witnessed important events in history and hearing the stories they share about what they have seen is one of her favorite parts of her job. Rosalia wants to make sure the seniors in her community are treated with the respect they deserve and receive the assistance they need to age at home.

Joseph brings over a decade of experience as a caregiver to his role as Staffing Manager for Home Care Assistance. He knows what it takes to become a great caregiver and how caregivers can best address clients’ needs and wants. As a Staffing Manager, he believes he can match our seniors with the right caregiver, balancing skills and talent with personality. Joseph has a Bachelor's Degree in Healthcare Administration and has also worked as a Medication Technician for three years. His grandmother always tells him that, "There's is nothing impossible under the heat of the sun,” which has been his life philosophy ever since. No matter what life throws at you, no matter how hard it is, there is always a way to get through it. You just have to pace yourself and take one step at a time to reach that goal. Joseph believes that the best part of working with seniors is listening to their life stories because you can learn a lot from them.

Katherine Raukhman brings 14 years of experience in senior living to her role with Home Care Assistance. Previously, she held positions as an Executive Directive and Regional Operations Director in the San Francisco Bay Area. Her passion for serving seniors has been the backbone of her ongoing mission to assist in the mentoring and developing of the future leaders in the senior care industry. Katherine is also the current Vice President of the San Francisco State Gerontology Advisory Board. A native of San Francisco, Katherine enjoys spending her free time traveling with her husband and two daughters.