Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24Carol F., More Than a Client…She is Family We received a call a little over two years ago from a personal friend who had been burdened with helping out his elderly next door neighbor, Carol F. Carol lived alone and had two daughters who lived in San Diego, CA. The daughters each had busy lives of their own and could only make occasional trips to Phoenix to help their mom. Her condition was getting to the point where the daughters were going to place their mom in an assisted living community. Carol did not want to move, but she also didn’t know any other options available to her. A friend mentioned to the daughters that they should give Home Care Assistance a call to see if they company could help their mom. Since that first phone call we have been providing 24/7 live- in care for Carol and have allowed her daughters to regain peace of mind knowing that their mom is being well cared for by a reputable company and a compassionate caregiver named Carmen. On our initial visit to Carol I found her flat on her back and unable to get out of bed. Through the loving care of her primary caregiver, Carmen, she is vibrant again and even goes to the gym for weekly exercises. Home Care Assistance has become an extension of Carol’s family. She is extremely happy that she has been able to stay in her own home and has developed a great respect for her loving caregivers. We have celebrated birthdays, holidays, weddings, graduations and newborn great grandchildren together with her, and couldn’t imagine it any other way! 15