Find Your Local Team

The Home Care Assistance Difference

Specialized COVID-19 Response Efforts

Our Rapid Response Team is constantly updating protocols and communicating best practices to our caregivers, often through our caregiver app, to help keep our senior clients safe at home.

A Care Team Dedicated to You - Virtually

More than just a caregiver, we assign each client a care team. Our thousands of thoroughly-vetted and qualified caregivers are there to provide care to clients, with the support of a remote Care Team led by a Client Care Manager.

Social Distancing at Home
Thanks to a Personalized Care Plan

In addition to essential daily life activities, our care plans often include basic house cleaning, grocery shopping, and medication pickups, which promote successful social distancing. Our trained caregivers also help keep seniors physically and mentally engaged while staying safe at home.

Home Care Assistance of Montreal

Serving Greater Montreal including Laval, South Shore and West Island

For over fifteen years, Home Care Assistance and our experienced caregivers have served seniors and their families with exceptional home care.

We provide older adults in Montreal and the broader community with one-on-one support that allows them to live safely and independently at home.

As the premier home care provider in the Greater Montreal Area, we have the deepest employee roster of skilled and compassionate caregivers. As a result, our Client Care Managers are able to match our clients to caregivers not only based on their home care needs, but also their personalities and interests. We offer high quality assisted living where seniors most prefer: at home.

Our 24/7 Guarantee means that we will be there when you need us – days, nights and weekends. Call us today to learn more or visit our office on Saint-Catherine street in Westmount.

Meet The Care Team

Janik Fauteux

Business Development Manager

With an entrepreneurial spirit and over 12 years’ experience in marketing and business development, Janik brings a unique skill-set to Home Care Assistance. Having previously started her own company in the senior’s market which she successfully sold after seven years, Janik plays a key role at Home Care Assistance both as it relates to strategic marketing and overall business development. She’s a dynamic, high-energy individual but one with a caring heart. In her role as Business Development Manager, Janik focuses specifically on expanding our referral marketing efforts and overall community outreach programs.

Juliana Thomas

Administrative Assistant

Juliana has been with Home Care Assistance since 2008 and fills the role of billing and payroll administrator in addition to overall administrative support. She comes from a retail management background which gave her an appreciation for customer support and client satisfaction. In addition to her administrative duties, Juliana acts as a back up to the care staff for after hours on call requirements. “I enjoy the variety that my position provides me. Not only do I support the financial activities of Home Care Assistance, but I get to interact with the clients and care giving staff also. I really find it rewarding”

Maria Licoudis R.N.

Care Manager

As a registered nurse, Maria brings 31 years of extensive nursing and management expertise to Home Care Assistance. With specialties in palliative and long term care in hospital and home settings, Maria has earned degrees in nursing, emergency and critical care as well as nursing management. Maria has worked as a Head Nurse in palliative, elderly and long term care. Her comprehensive background, including strong communication skills and attention to detail, is dedicated to finding the best care solution for her clients and their families. “My clients and their family’s needs are of the utmost importance to me when planning care. To do that, I look at the clients physical, psychological, spiritual and emotional needs when designing care. At the end of the day, it’s all about quality of life and how we at Home Care Assistance can make a difference in the life of a senior. To me, there’s nothing more rewarding or fulfilling."

Michele Sazant

Client Care Coordinator

Michele is a true believer in the power of good and that constant attention to detail can go a long way toward client satisfaction. Her belief that clients deserve the best is what motivates her. “Having faced the struggles of finding dependable care for my family and having experienced the endless emotional hurdles that follow, I believe that great support and reliable care is hard to find. If I can ease the minds of clients and their families, I will feel greatly accomplished.” With a degree in Human Relations, Michele has studied the dynamics of human interaction and relationship building and has since developed a passion for people and social change. Through experience in the service industry, she is accustomed to working for the community. Home Care Assistance has offered Michele the chance to combine her education and transferable skills to provide hands-on care to both clients and their loved ones.

Sandra Daoust

Operations Manager

Sandra brings a positive energy and a compassionate approach to both clients and caregivers. A strong believer that a smile and a kind word go a long way, she is committed to ensuring that clients always come first. Having graduated with a business degree, Sandra has worked as a Client Manager for a direct marketing agency as well as a Product Manager in the nutraceutical field. With over 15 years of experience including branding, product launches, case management and project coordination, she has developed a strong business sense that is well suited to the demands of a dynamic office environment. Sandra combines her work experience with years of volunteer work with both the elderly and with children. “I began volunteering with elderly patients at the hospital when I was a teenager. It was great knowing that I could bring them some comfort.” Sandra’s strong communication and interpersonal skills combined with her attention to detail put our client’s minds at ease with the knowledge that they are in good hands and that they will be taken care of. “I believe in the adage that the customer is always right and I truly take pride in helping others. There is no greater satisfaction than positively impacting someone’s life and working with Home Care Assistance provides so many opportunities for that.”

Suzanne Bolduc

Care Manager

Suzanne joined Home Care Assistance in 2007 and has been one of its major contributors. With a background in public relations/communications, Suzanne oversees the key function of Client Care Management. Always anxious to help, she is compassionate, caring and relentlessly focused on the client’s needs. “Many clients call in a panic or are under tremendous stress due to a parent or loved one going through a health challenge. My job is to find solutions; often on short notice that will take that worry away … I love what I do." The clients adore Suzanne and rely on her to ensure that their parents get the best care possible.

Tim Thomas

Owner

Tim brings over 30 years of sales, marketing and general management experience in the health and beauty aid field. He established Home Care Assistance of Montreal in 2007 after the death of his own mother-in-law and has since grown the agency to one of the most successful and respected in the greater Montreal region. “We had a terrible time finding qualified help for my mother-in-law and I realized that there was a need in this industry. Tim’s focus is on the day to day operations of the company; however he continues to be involved in client care. A believer in integrity and respect, Tim always takes the client’s needs to heart. Outgoing, compassionate and always professional, he easily makes a great connection with clients and their families. “At Home Care Assistance, we take what we do very seriously. We hire the best trained caregivers, and then fuss about matching them with the right client… Fit is everything when caring for a senior and we pride ourselves on our ability to make that happen … It’s all about client satisfaction."

Timothy Thomas

Director of Business Development

With a background in sales and marketing, Timothy brings a mix of business and technical experience to Home Care Assistance. Having received a business degree from the John Molson School of Business, he began his career selling franchises for a children’s education concept with over 200 units worldwide. Heading up the sales team, Timothy travelled extensively to trade shows across North America and Europe. Transitioning to the tech industry, Timothy polished his skills in digital marketing and sales. With Home Care Assistance, he is tasked with managing all online marketing activities for the company in addition to business development targeting key referral partners throughout the community.

How a Customized Long-Term Care Plan from Home Care Assistance Works

Home Care Assistance has developed a specific plan to address this pandemic and take care of seniors in their homes, now and in the long-term.

  1. Call us and we will determine your needs to craft a personalized care plan remotely

    Given the CDC recommendation for social distancing, we've developed a process for conducting virtual assessments either online, or by phone, so our team can create a care plan tailored to your loved one's evolving needs.

  2. Caregivers are expertly matched and adhere to special protocols

    Home Care Assistance has one of the largest caregiver networks in America. We hire dedicated caregivers and expertly match them to clients in a manner that helps minimize the risk of infection. Our caregiver app, among other means, allows for ongoing screening.

  3. We assign a virtual care team that's accessible 24/7

    When you hire us, you receive a full-time care team to assist you remotely. Your Client Care Manager develops a specialized care plan and provides quality assurance throughout the length of service. Your Staffing Manager selects the caregiver who is the best fit for your loved one's needs and personality, and your Home Care Liaison provides access to vital community resources.

  4. Our Balanced Care Method™ promotes emotional and physical wellbeing for seniors

    Our proprietary Balanced Care Method™, a training program for caregivers, promotes cognitive stimulation, nutrition, physical activity, a sense of calm, and social engagement. This program supports our client's mental as well as physical health, reducing the potentially negative side effects of isolation.

**Policies vary by location and may be revised from time to time without notice. Exclusions may apply. Consult your local office for information regarding the products, programs and services that may be available to you.

Ready to Get Started?

Want to Learn More?

Our Care Advisors are available to answer your questions. Should you wish to start care, we will connect you with a Client Care Manager to determine your needs and develop a care plan that's right for you.

Our Care Advisors are ready to learn how we can support your needs.

Call us today.
514-907-5065
Receive more information.

Our Company Culture Touches Everything We Do

Our Caregivers are the Heart and Soul of Our Company

Our Innovative Programs Elevate The Aging Experience

Trusted by thousands for a reason.

What Our Clients Are Saying

We felt so happy & relieved when these caregivers made my mom feel at ease & confident, as they have experience. Knowing someone responsible & competent is overseeing someone you love is priceless, especially in these difficult times. The stress my mom & my family experienced during the last 3 months was incredible. Th ...

We felt so happy & relieved when these caregivers made my mom feel at ease & confident, as they have experience. Knowing someone responsible & competent is overseeing someone you love is priceless, especially in these difficult times. The stress my mom & my family experienced during the last 3 months was incredible. The staff seemed to be able to relate. Great service & would use them again if need be.

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Stephane M. — Laval

I am writing to thank you for the support your company has provided to my mother for almost three years. You have always been most professional in finding the right people for this often challenging task. My wife and I have found it a pleasure to work with you. You have always been there for us even with last minute em ...

I am writing to thank you for the support your company has provided to my mother for almost three years. You have always been most professional in finding the right people for this often challenging task. My wife and I have found it a pleasure to work with you. You have always been there for us even with last minute emergencies. You were always prompt in your responses to us, no matter what time.<br />

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Laurie & Richard E. — Montreal West

I’d like to thank everyone at Home Care Assistance for their kindness and compassion. Without you, Mom would not have been able to live at home these past 3 years. And the fact that you would provide extra help at a moment’s notice gave me peace of mind.

Ilona R. — Chomedy Laval

Just a quick note of thanks. You have made my life a little easier.  As the natural caregiver of my 94 year old mother Amelia, I find life very challenging. Home Care Assistance has made it possible for me to take some needed R&R. Although my mother and I have favourites, all of Home Care Assistance's caregivers are pr ...

Just a quick note of thanks. You have made my life a little easier.  As the natural caregiver of my 94 year old mother Amelia, I find life very challenging. Home Care Assistance has made it possible for me to take some needed R&R. Although my mother and I have favourites, all of Home Care Assistance's caregivers are professionals and take their jobs very seriously. They are experienced and caring. Some are even trained nurses. They have helped clothe and feed my mother.  They have provided the needed company and security for Amelia. When I return home from a weekend or from a longer stay such as a vacation, I see my mother's smiling face and that is all I need to know.

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Avrom S. — Cote St. Luc

Our experiences will always be in a very positive light. We knew that our mother would not be capable of remaining in her residence into the New Year, but she did make it very clear to us early this year that she wanted to remain there as long as possible. Having Jyoti come in, sent her a message that she needed help a ...

Our experiences will always be in a very positive light. We knew that our mother would not be capable of remaining in her residence into the New Year, but she did make it very clear to us early this year that she wanted to remain there as long as possible. Having Jyoti come in, sent her a message that she needed help and allowed her to preserve her dignity and for her to fully realize her position and that things would change. Your services greatly helped us to transition the situation.

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Jeff M. — Nun’s Island

I remembered hearing about your company on the radio and decided that I should call and see what kind of assistance you could provide. Our first meeting was better than I had expected – you are a kind and understanding man and you were able to assess the situation and provide the calming “I’m here to help” feeling. It ...

I remembered hearing about your company on the radio and decided that I should call and see what kind of assistance you could provide. Our first meeting was better than I had expected – you are a kind and understanding man and you were able to assess the situation and provide the calming “I’m here to help” feeling. It was very much appreciated that I felt very comfortable that you could provide me with the service that was required to help my parents.

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Antoinette L. — Montreal

My mother, who had lived happily on her own for over 20 years, required assistance toward the end of her life. It was her wish to remain at home, despite her illness, and with the help of Home Care Assistance, she was able to. Home Care Assistance worked hard to provide assistants that met my mother’s needs and were pe ...

My mother, who had lived happily on her own for over 20 years, required assistance toward the end of her life. It was her wish to remain at home, despite her illness, and with the help of Home Care Assistance, she was able to. Home Care Assistance worked hard to provide assistants that met my mother’s needs and were personable. I was able to manage my mother’s care from a distance, knowing they were providing her care. I would recommend Home Care Assistance to other families who need help with managing a loved one’s care.

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Anonymous — Westmount

It is with a certain measure of sadness that I terminate our contract with your agency. It has been such a pleasure working with you and I would like to tell you how much I appreciated your competence. You provided the services of an outstanding caregiver, Debra, and you managed the inevitable changes of schedule promp ...

It is with a certain measure of sadness that I terminate our contract with your agency. It has been such a pleasure working with you and I would like to tell you how much I appreciated your competence. You provided the services of an outstanding caregiver, Debra, and you managed the inevitable changes of schedule promptly and efficiently. You had done an excellent job at finding the perfect caregiver to accompany my husband in his last two years. My family and I thank you for your excellent services.

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Michele D. — Montreal

Find Us

4464 Ste-Catherine West

Montreal, QC H3Z 1R7

Total Peace of Mind

We understand the trust you place in us, and do everything possible to ensure that the home care experience is worry-free for all concerned.

Community Connections

We are the trusted partner of reputable care professionals in the communities we serve. We pride ourselves on connecting our clients to the care solutions they need - even if it's outside our service offerings.

Elevated Quality of Life

Our Balanced Care Method™ emphasizes healthy mind, body, and spirit. We believe that with the proper care, we can help older family members live happier, healthier, and more fulfilled lives.

Trusted Care Expertise

We are experts in all aspects of home care, from family dynamics to nutrition, around-the-clock care to dementia. And we train our caregivers accordingly.

Committed To Our Clients

We believe the best way to deliver exceptional care is to focus on building long-term, trusting relationships between caregivers, seniors, and their families.

High Quality Care

We go above and beyond to deliver concierge-level care for clients who want, and expect, the very best for their aging loved ones.

Recognized as an Industry Leader

Home Care Assistance serves more clients from more company owned and operated locations than any other organization, making us the largest provider of premium senior care in the country.

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