Meet Your Local Care Team

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For over ten years, Home Care Assistance and our experienced caregivers have served seniors and their families with exceptional home care.

We provide older adults in Monterey and the broader community with one-on-one support that allows them to live safely and independently at home.

As the premier home care provider in Monterey, we have the deepest employee roster of skilled and compassionate caregivers. As a result, our Client Care Managers are able to match our clients to caregivers not only based on their home care needs, but also their personalities and interests. We offer high quality assisted living services where seniors most prefer to live: in their own home.

Our 24/7 Guarantee means that we will be there when you need us – days, nights and weekends. Call us today to learn more or visit our office in Monterey.

We offer high quality, personalized care where seniors most prefer: at home.

How Can We Help You?

Hourly Care Daily Care Specialized Care Free Consultation

Learn More About Our Innovative In-Home Brain Health Program.

A new approach to promoting cognitive vitality. Take advantage of the latest scientific breakthroughs in the familiar home environment.

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The Home Care Assistance Advantage

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Why Choose Home Care Assistance

We strive to provide the best concierge-level, customized service for older adults. Here are a few reasons, among many others:

Check Mark

Daily Care Experts

We specialize in around the clock care to help seniors live well at home.


Available 24/7

Care managers are on call for clients and their families, even during nights and weekends.


High Caliber Caregivers

We typically hire only 1 in 25 applicants and provide ongoing training and supervision.


Balanced Care

Our unique approach to care promotes healthy mind, body and spirit.

No Contract

No Long Term Contracts

Use our services only as long as you're 100% satisfied.

Peace of Mind

Peace of Mind

Independent industry surveys place our client satisfaction rate at 97%.

A Trusted Partner

A Trusted Partner

We're honored to be Preferred Providers for professionals in both the medical and senior communities.

Cognitive Therapeutics

Cognitive Therapeutics

Our proprietary cognitive stimulation program addresses cognitive decline, building on our expertise in brain health.

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-- Happy Person

Click on Each Box to Read the Full Customer Review

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I cannot really find the words to say how ...

My wife Carol had a hard two-year struggle with incurable cancer, declining steadily until life was hardly more than a pin-hole. The last year I arranged for a caretaker for weekdays, and had help from my daughters, but in the fin...

-- Noam
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Dependable, calm, caring and trustworthy.

My sincere thanks to the staff at Home Care Assistance for coming to me in my 11th hour. Their caregiver helped me shower daily, make my bed, prepare meals and do some food shopping, light cleaning and laundry. She was a gem, alwa...

-- Patricia
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As a professional gerontologist and elder care consultant, I have used a number of home care agencies over the years, often with great frustration and disappointment. Working with Home Care Assistance is wonderful - cases run more...

-- Michele
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Supports independence without sacrificing ...

Our family has worked hard to honor our mother's wish to remain in her home as long as possible. Though my mom has dementia, she is still independent in many respects and enjoys getting out every day for walks and other activities...

-- Darlene
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Listens deeply and makes the right match.

Finding the right people to care for the seniors in my family is so important to me. Home Care Assistance helped me with my mother, who was quite elderly and suffered from dementia.  They were compassionate, thoughtful and very r...

-- Athena
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Would recommend them in a heartbeat.

Home Care Assistance is the best. I am personally indebted to the caregiver they sent me. She was professional, punctual, empathic, and willing to pitch in with mundane stuff like unloading the dishwasher.  I could not have been ...

-- Malcolm

Find Us

499 Calle Principal
Suite 5
Monterey CA 93940
Get Directions

Meet The Care Team

Jesse Walters

Regional Director

Jesse is a recognized leader in the home care industry and brings a wealth of professional strengths and industry experience to Home Care Assistance. He has over 12 years of experience in managing, leading and building cohesive teams. He had deep community ties and a network spanning from Palo Alto to Alamo.

Jesse’s expertise in care management is equally matched by his commitment to clients and families. Jesse approaches each unique care situation with a level-headed perspective and clarity. His clients are confident in his advice and ability to handle difficult situations and resolve conflicts.

Melanie Osborne

Head of Operations

Melanie Osborne brings many years of professional experience in staffing and care management to her position as Client Care Manager for the Los Gatos office. Growing up, Melanie saw both her grandmother and great-grandmother affected by Alzheimer's disease, which first inspired her passion for senior care and healthy aging. Her personal experience drove her to become certified as a Qualified Dementia Care Provider, and her knowledge in specialized dementia care has been invaluable in caregiver trainings. She started with Home Care Assistance in our Orange County office and recently moved to support our clients in Los Gatos. Melanie is very passionate about senior care and excels in her responsibilities for quality assurance by always advocating for her clients and providing the best care to keep them safe, independent and as active as possible. She is an incredible asset to the Home Care Assistance Team.

Jennifer Hitchcock

Client Care Manager

Born and raised in San Jose, Jennifer comes to Home Care Assistance with over 20 years of experience working in the home care industry. I started working as a caregiver in a board and care home and then worked with a home care company in a staffing role. Most recently, she worked in for a large non-profit as scheduler, recruiter, marketing liaison and program manager. Jennifer believes in catering her approach to each individual client and family. She has a keen understanding of all the facets that are required to provide excellent care to the clients we serve.

Lourdes Sawyer

Staffing Manager

Lourdes brings two years of hands-on experience as a caregiver and twelve years of professional experience in human resources and staffing to her current role as Staffing Manager. She organizes caregiver orientations to train and acclimate them to Home Care Assistance, as well as matches clients with caregivers based on their unique needs and preferences. Lourdes enjoys working with seniors because she loves hearing their stories, which she finds inspiring.

Diane Ruiz

Diane received her degree in Nursing as well as in Psychology and has almost 20 years of experience in the medical field. Her area of expertise is nursing and psychology which helps her provide exceptional responses and solutions to any staffing, caregiving or care management issues that may arise. Her time as a caregiver also gives her direct insight into what is needed for clients and caregivers to thrive. She believes in promoting human welfare and that what you give out in the world is what you will receive. She loves working with the senior population and finds it rewarding to provide them with the information and assistance they need to thrive during difficult times in their lives. Diane feels passionate about making a positive impact in the lives of each and every client.

Are you ready to get started?

Home Care Assistance is ready to help you and your family. Contact us today for a complimentary in-home consultation.

Contact Us Today

The Latest From Our Blog

Read the latest from the Home Care Assistance editorial team, The Longevity Network. Explore new research, ideas and strategies for caregiving and positive aging.

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Resource Downloads

We strive to inform and educate. Here is a small sample of resources we have to offer to help you make the best decision for your family.