Meet Your Local Care Team

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For over ten years, Home Care Assistance and our experienced caregivers have served seniors and their families with exceptional home care.

We provide older adults in Monterey and the broader community with one-on-one support that allows them to live safely and independently at home.

As the premier home care provider in Monterey, we have the deepest employee roster of skilled and compassionate caregivers. As a result, our Client Care Managers are able to match our clients to caregivers not only based on their home care needs, but also their personalities and interests. We offer high quality assisted living services where seniors most prefer to live: in their own home.

Our 24/7 Guarantee means that we will be there when you need us – days, nights and weekends. Call us today to learn more or visit our office in Monterey.

We offer high quality, personalized care where seniors most prefer: at home.

How Can We Help You?

Hourly Care Daily Care Specialized Care Free Consultation

Learn More About Our Innovative In-Home Brain Health Program.

A new approach to promoting cognitive vitality. Take advantage of the latest scientific breakthroughs in the familiar home environment.

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The Home Care Assistance Advantage

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Why Choose Home Care Assistance

We strive to provide the best concierge-level, customized service for older adults. Here are a few reasons, among many others:

Check Mark

Daily Care Experts

We specialize in around the clock care to help seniors live well at home.


Available 24/7

Care managers are on call for clients and their families, even during nights and weekends.


High Caliber Caregivers

We typically hire only 1 in 25 applicants and provide ongoing training and supervision.


Balanced Care

Our unique approach to care promotes healthy mind, body and spirit.

No Contract

No Long Term Contracts

Use our services only as long as you're 100% satisfied.

Peace of Mind

Peace of Mind

Independent industry surveys place our client satisfaction rate at 97%.

A Trusted Partner

A Trusted Partner

We're honored to be Preferred Providers for professionals in both the medical and senior communities.

Cognitive Therapeutics

Cognitive Therapeutics

Our proprietary cognitive stimulation program addresses cognitive decline, building on our expertise in brain health.

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-- Happy Person

Click on Each Box to Read the Full Customer Review

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I cannot really find the words to say how ...

My wife Carol had a hard two-year struggle with incurable cancer, declining steadily until life was hardly more than a pin-hole. The last year I arranged for a caretaker for weekdays, and had help from my daughters, but in the fin...

-- Noam
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Dependable, calm, caring and trustworthy.

My sincere thanks to the staff at Home Care Assistance for coming to me in my 11th hour. Their caregiver helped me shower daily, make my bed, prepare meals and do some food shopping, light cleaning and laundry. She was a gem, alwa...

-- Patricia
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As a professional gerontologist and elder care consultant, I have used a number of home care agencies over the years, often with great frustration and disappointment. Working with Home Care Assistance is wonderful - cases run more...

-- Michele
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Supports independence without sacrificing ...

Our family has worked hard to honor our mother's wish to remain in her home as long as possible. Though my mom has dementia, she is still independent in many respects and enjoys getting out every day for walks and other activities...

-- Darlene
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Listens deeply and makes the right match.

Finding the right people to care for the seniors in my family is so important to me. Home Care Assistance helped me with my mother, who was quite elderly and suffered from dementia.  They were compassionate, thoughtful and very r...

-- Athena
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Would recommend them in a heartbeat.

Home Care Assistance is the best. I am personally indebted to the caregiver they sent me. She was professional, punctual, empathic, and willing to pitch in with mundane stuff like unloading the dishwasher.  I could not have been ...

-- Malcolm

Find Us

499 Calle Principal
Suite 5
Monterey CA 93940
Get Directions

Meet The Care Team

Jesse Walters

Regional Director

Jesse is a recognized leader in the home care industry and brings a wealth of professional strengths and industry experience to Home Care Assistance. He has over 12 years of experience in managing, leading and building cohesive teams. He had deep community ties and a network spanning from Palo Alto to Alamo.

Jesse’s expertise in care management is equally matched by his commitment to clients and families. Jesse approaches each unique care situation with a level-headed perspective and clarity. His clients are confident in his advice and ability to handle difficult situations and resolve conflicts.

Daniella Galvan

Client Care Manager

Daniella has worked in the health care profession for 14 years. She started off as an Activity Director in a senior nursing facility. After eight years, she became the Admissions and Marketing director. She later advanced to become a Social Worker for her last four years with the company. Daniella strives to help others, especially seniors. She tries to make a positive impact in the community. Her passion is working with seniors and their families to provide them with innovative and quality care. Daniella makes efforts to help keep the client as independent as possible and provide them with a sense of dignity and fulfillment.

Melanie Osborne

Head of Operations

Melanie Osborne brings many years of professional experience in staffing and care management to her position as Client Care Manager for the Los Gatos office. Growing up, Melanie saw both her grandmother and great-grandmother affected by Alzheimer's disease, which first inspired her passion for senior care and healthy aging. Her personal experience drove her to become certified as a Qualified Dementia Care Provider, and her knowledge in specialized dementia care has been invaluable in caregiver trainings. She started with Home Care Assistance in our Orange County office and recently moved to support our clients in Los Gatos. Melanie is very passionate about senior care and excels in her responsibilities for quality assurance by always advocating for her clients and providing the best care to keep them safe, independent and as active as possible. She is an incredible asset to the Home Care Assistance Team.

Jennifer Hitchcock

Client Care Manager

Born and raised in San Jose, Jennifer comes to Home Care Assistance with over 20 years of experience working in the home care industry. I started working as a caregiver in a board and care home and then worked with a home care company in a staffing role. Most recently, she worked in for a large non-profit as scheduler, recruiter, marketing liaison and program manager. Jennifer believes in catering her approach to each individual client and family. She has a keen understanding of all the facets that are required to provide excellent care to the clients we serve.

Lourdes Sawyer

Staffing Manager

Lourdes brings two years of hands-on experience as a caregiver and twelve years of professional experience in human resources and staffing to her current role as Staffing Manager. She organizes caregiver orientations to train and acclimate them to Home Care Assistance, as well as matches clients with caregivers based on their unique needs and preferences. Lourdes enjoys working with seniors because she loves hearing their stories, which she finds inspiring.

Diane Ruiz

Diane received her degree in Nursing as well as in Psychology and has almost 20 years of experience in the medical field. Her area of expertise is nursing and psychology which helps her provide exceptional responses and solutions to any staffing, caregiving or care management issues that may arise. Her time as a caregiver also gives her direct insight into what is needed for clients and caregivers to thrive. She believes in promoting human welfare and that what you give out in the world is what you will receive. She loves working with the senior population and finds it rewarding to provide them with the information and assistance they need to thrive during difficult times in their lives. Diane feels passionate about making a positive impact in the lives of each and every client.

Laura Contreras

Client Care Advisor

Laura has over a decade of experience in the medical field, where she has served as a medical assistant and front office manager. She is a certified MA with the state of California and worked for ten years with an Internal Medicine doctor who specialized in Geriatrics. Laura enjoys helping families and making them aware of all the options they have regarding home care. She hopes to help seniors live safely and independently at home.

Yvonne Razo

Client Care Advisor

Yvonne has over ten years of experience in the medical field, working for a large in-home respiratory provider. She worked closely with physicians and hospitals to provide life-sustaining equipment dedicated to keeping aging seniors in their own homes. Yvonne is skilled at working with clients’ loved ones to help ensure an easy transition even though the seniors may have difficult health issues. She finds fulfillment in knowing that working in the home care field makes a difference in clients’ lives in a time of need.

Joseph Munoz

Client Care Advisor

Joseph brings ten years of customer service experience to his role at Home Care Assistance. His love for helping clients and the ability to personally make a difference in someone's life is what motivates him. Joseph loves working with each client to help find the best solution for their needs. Relieving stress from families and helping seniors remain in their homes with proper care is what he finds most fulfilling in his role. His goal daily is to change the lives he comes across on each phone call and ensure they have the care needed. He looks forward to making a difference in the lives of local seniors!

Ty’riek Layne

Client Care Advisor

Ty'riek "Ty" Layne has worked for Home Care Assistance for almost three years in a variety of departments. He began as a Staffing Manager and was then promoted to Client Care Manager He is currently pursuing his Bachelor's Degree in Biological and Medical Sciences with the goal of going to medical school and becoming a doctor. He would like to use his skills to improve the lives of those around him and decrease the health disparities within various underserved communities. Ty understands that care is not always easy to accept or cope with, so he is honored to be apart of providing families with the best experience possible.

Julia Jenkins

Client Care Advisor

Julia has worked in the home care industry since 2017 and enjoys making a positive impact on families during their search for home care. She is passionate about guiding families through what can seem like a daunting process and helping to make the process as pleasant and easy as possible. Julia strives to lead a balanced and holistic lifestyle and feels very passionate about our Balanced Care Method’s focus on holistic care. She loves knowing our clients are being cared for in this way and that we care for them in all areas of their lives. Making a difference in the lives of seniors in her community puts a smile on her face every day!

Are you ready to get started?

Home Care Assistance is ready to help you and your family. Contact us today for a complimentary in-home consultation.

Contact Us Today

The Latest From Our Blog

Read the latest from the Home Care Assistance editorial team, The Longevity Network. Explore new research, ideas and strategies for caregiving and positive aging.

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Resource Downloads

We strive to inform and educate. Here is a small sample of resources we have to offer to help you make the best decision for your family.

Top Rated Home Care Services Offered By Home Care Assistance

Home Care Assistance has been helping individuals requiring special care such as the elderly with services to help them carry on with their daily living in the safety and comfort of their homes. They provide top-tier services that will help your loved one to continue living a dignified and independent life. Whether it’s your grandpa, nana or your parents, professionals at Home Care Assistance will make sure that they are all well cared for.

Caregiver for your loved ones in the comfort of their own house in Monterey California

Often, the main reason why many people oft for home assisted living services is that most senior not only love the comfort of their homes but also because it’s where they feel safe. So, rather than damage your relationship with your grandparents by forcefully sending them to a senior living facility, take the professionals to them instead. This way, you not only get to salvage the relationship but also get your loved one the help they need. Moreover, the elderly are more open to home care assistance than moving to gated communities.

Senior Care

Of course, down the line, taking the elderly to a senior care facility might be inevitable. However, before then, why not let professionals help your parents or grandparents without them having to leave their home? Sometimes, the elderly succumb to diseases and conditions that make them incapable of being independent.

Elderly Care

They’ll start to forget to take medications and even can’t even handle basic activities. These issues can be traced to ageing conditions such as Dementia, Alzheimer’s or Parkinson’s.

Alzheimer's Care

Alzheimer’s should never be taken lightly. Typically, individuals who have Alzheimer’s disease experience symptoms such as confusion with location and time, not being able to complete familiar tasks and memory loss. This means that people with the disease will have a difficult time even to communicate. Their behavior may become unpredictable which makes it imperative to professional in-home help.

Parkinson's Care

Parkinson’s disease is associated with symptoms such as rigid muscles, tremor, poor balance and posture and also impaired movement. When one has a problem moving about, it’s best to have a professional at home to help with mobility.

Dementia Care

Seniors with Dementia will often experience symptoms such as a poor sense of direction, difficulty remembering things, change in mood and confusion to name a few. Without proper care, people with dementia can succumb to the paranoia and memory loss and get lost or even start hallucinating.

Stroke Care

Although a stoke might not cause permanent damage, when it does, the victim ends up paralyzed which can make it next to impossible for them to continue with their lives without extra help. They may have problems with mobility and communication and might even suffer from cognitive difficulties. That’s why it makes sense to have expert in-home from a well-reputed company.

Cancer Care

Cancer patients often need constant care and assistance; especially the elderly. Sometimes, you’ll find that a single mishap in treatment can lead to monumental consequences. Therefore, to make sure the elderly in your family don’t skip on therapy or medication, consider contacting a representative from Home Care Assistance to get them the help they need.

About Our Caregiving Services

All the caregivers at Home Care Assistance are professionals and will go above and beyond to provide the best in-home care for your elderly family member. They have an excellent reputation for having specially trained caregivers who can tackle any situation including the conditions mentioned above. If you have any questions and need to contact a Home Care Assistance representative, call and learn more about their many programs.

Home Health Care

Home Health Aid

24 Hour Care

Full time and around the clock caregivers are also available for elder patients.

Home Care Assistance 5 out of 5 stars with 9