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Menlo Park's First Choice for Senior Home Care and Elder Care Services

For over fifteen years, Home Care Assistance and our experienced caregivers have served seniors and their families with exceptional home care.

We provide older adults in Menlo Park and the broader community with one-on-one support that allows them to live safely and independently at home.

As the premier home care provider in Menlo Park, we have the deepest employee roster of skilled and compassionate caregivers. As a result, our Client Care Managers are able to match our clients to caregivers not only based on their home care needs, but also their personalities and interests. We offer high quality assisted living where seniors most prefer: at home.

Our 24/7 Guarantee means that we will be there when you need us – days, nights and weekends. Call us today to learn more or visit our office in Menlo Park.

We offer high quality, personalized care where seniors most prefer: at home.

How Can We Help You?

Hourly Care Daily Care Specialized Care Free Consultation

Learn More About Our Innovative In-Home Brain Health Program.

A new approach to promoting cognitive vitality. Take advantage of the latest scientific breakthroughs in the familiar home environment.

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The Home Care Assistance Advantage

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Why Choose Home Care Assistance

We strive to provide the best concierge-level, customized service for older adults. Here are a few reasons, among many others:

Check Mark

Daily Care Experts

We specialize in around the clock care to help seniors live well at home.

Clock

Available 24/7

Care managers are on call for clients and their families, even during nights and weekends.

Certificate

High Caliber Caregivers

We typically hire only 1 in 25 applicants and provide ongoing training and supervision.

Balance

Balanced Care

Our unique approach to care promotes healthy mind, body and spirit.

No Contract

No Long Term Contracts

Use our services only as long as you're 100% satisfied.

Peace of Mind

Peace of Mind

Independent industry surveys place our client satisfaction rate at 97%.

A Trusted Partner

A Trusted Partner

We're honored to be Preferred Providers for professionals in both the medical and senior communities.

Cognitive Therapeutics

Cognitive Therapeutics

Our proprietary cognitive stimulation program addresses cognitive decline, building on our expertise in brain health.

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-- Happy Person

Click on Each Box to Read the Full Customer Review

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A blessing during a very difficult time.

Home Care Assistance was such a blessing during a very difficult time for our family. We found ourselves suddenly needing assistance with my father on very short notice. My father didn't need care for very long but during the sho...

-- E.H. Menlo Park, CA
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Our caregivers are now like members of the...

My husband is disabled and we needed a caregiver three afternoons a week to give me a break. The case manager listened to what services we needed and found a very capable caregiver. Then when my mother-in-law needed someone to hel...

-- F.S. Sunnyvale, CA
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By the end of two weeks, our caregiver was...

We were impressed when Home Care Assistance provided us service overnight. Our caregiver was very prompt and helpful when it came to preparing meals and coaching on exercise and nutrition. She even went beyond the call of duty to ...

-- S.W. Redwood City, CA
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A godsend.

Last year my mom fell and received a new diagnosis of dementia in addition to her mild Alzheimer’s disease. She required care while I worked but daycare programs were too lengthy and boring for her. Home Care Assistance stood ou...

-- M.F. Los Altos Hills, CA
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Very prompt with responses, regardless of ...

We had to hire an agency to help us with long-distance elder care and we needed 24/7 assistance. The staff at Home Care Assistance was always responsive to our needs regardless of the time or day. The caregivers were all terrific....

-- G.S. Portland, OR
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Impressively attentive!

The Home Care Assistance staff was so impressively attentive! They returned my call the same day I called about my 92-year-old mother, who needed help in the Rossmoor Retirement Community in Walnut Creek, CA. We set up a meeting a...

-- S.Y.

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Meet The Care Team

Jesse Walters

Regional Director

Jesse is a recognized leader in the home care industry and brings a wealth of professional strengths and industry experience to Home Care Assistance. He has over 12 years of experience in managing, leading and building cohesive teams. He had deep community ties and a network spanning from Palo Alto to Alamo.

Jesse’s expertise in care management is equally matched by his commitment to clients and families. Jesse approaches each unique care situation with a level-headed perspective and clarity. His clients are confident in his advice and ability to handle difficult situations and resolve conflicts.

Annie Duong

Client Care Manager

Annie Duong is the Client Care Manager for the Home Care Assistance office in Palo Alto. She has worked in the home care industry for over three years and has gained insight as both a caregiver and as a Client Care Manager. Annie earned her B.S. in Health Science from San Jose State University and finds her passion in improving the quality of life for those around her. She cherishes the time she spends with the families she works with and takes pride in being able provide the high quality of care Home Care Assistance offers to Bay Area seniors.

Bridget Lynch

Director of Client Services

Bridget Lynch, is a world traveler with a Bachelors of Occupational Therapy and over 8 years of specialized hands-on experience as a discharge planner and a community health leader, having worked on projects at the University of Australia, the UK National Health Service, and Stanford University. In addition, Bridget is also an expert on community health and safety and conducts home safety inspections, allowing her to provide clients and families with exceptional leadership and expert guidance during difficult transitions.

Daisy Cerrillo

Junior Staffing Manager

As a Junior Staffing Manager, Daisy coordinates client care based on their needs and preferences and assists the Human Resources department with caregiver applications, screenings and orientation. Daisy has professional experience in customer service and payroll and is certified to do in-house DOJ background checks for caregiver screenings. She is also the head of scheduling for our newest Caregivers2go program which provides on-demand caregivers at no minimum hourly requirement. Daisy has been a part of the Home Care Assistance team for three years and enjoys how rewarding it is to serve happy clients and their families.

Deanne Belcher

Director of Business Development

Deanne Belcher, RN joins Home Care Assistance Palo Alto as the Director of Business Development. Belcher is a highly-acclaimed home and health care expert with over 30 years of experience in the Bay Area. As Director of Business Development, she will coordinate home care services for seniors, educate the community on Home Care Assistance’s innovative approach to in-home care and work with other elder care professionals to help seniors in Palo Alto and the greater Peninsula thrive.

Prior to joining Home Care Assistance, Belcher worked in both clinical and management roles in home health. She started her career as a Registered Nurse before moving into the home health care arena in 1991, where she discovered her passion for home care and sales. She went on to assist with the creation and development of AdvoLIFE, a successful geriatric care management and caregiving company. As a company leader, Belcher helped with AdvoLIFE’s expansion and acquisition by LivHOME until 2011, when she became a key member of the start-up team for Agility Health, a licensed private duty home health agency. Her commitment to exceptional customer service along with her entrepreneurial spirit make her a perfect champion of the company’s mission to change the way the world ages.

Edwin Maunahan

Staffing Manager

Edwin joins the Palo Alto team as a Staffing Manager, after serving as Operations/Staffing Manager from a nursing registry in Santa Monica, CA for the past 5 years. Edwin has a Bachelors Degree in Law and Science, and several years of experience working as a Human Relations Manager. Edwin looks forward to exploring the Bay Area with his family, and taking to the local hills on his mountain bike. He is always guided by this saying "When nothing goes right, go left."

Gayle Jackmon

Centralized Recruiter

Gayle has 20+ years of experience in operation management, primarily in finance and health care. Her area of expertise is in Human Resources. Gayle received her HRCI from Cal State East Bay and has her PHR certification. Her greatest joy is being able to recognize talent in an individual and being instrumental in assisting caregivers in their career path.

Jennifer Wu

Client Care Manager

Jennifer joins Home Care Assistance as a Client Care Manager with over 9 years of professional experience in senior care. She is an LVN with a multitude of experience in hands-on care, managing client care, staffing, and caregiver training. Jennifer has always had a passion for seniors, as she was the primary caregiver for her grandfather with Alzheimer's for many years. She strives to make a difference in the lives of seniors and is overjoyed to be a part of the Palo Alto team.

Jennifer became an LVN in 2009, worked as an LVN from 2009-2015 in communities with independent, assisted living, and memory care. She then promoted to Wellness Director at a senior living community in 2015. Her personal philosophy is to be there for those that are in need, no matter how big or small. Jennifer loves being able to make a difference in the lives of others and find peace in knowing she was able to assist in enhancing their quality of life.

Jennilyn Rino

Scheduling Coordinator

With a degree in Health Science and over two and a half years of experience in long-term care, Jennilyn is a true professional at coordinating client care. Previous to her role at Home Care Assistance, Jennilyn work as a Long Term Care Ombudsman for the Milpitas Care Center where she was an advocate for residents, ensuring a high level of care and improving their quality of life. She brings this mentality into her role at Home Care Assistance by always striving to uphold the quality of our care services by providing the most qualified and expertly matched caregivers for clients.

Jessica San Miguel

Recruitment Specialist

Jessica’s areas of expertise are HR, Administration, and Marketing. She has Customer Service experience, and was a Certified Nursing Assistant (CAN). Jessica was in a nursing program for almost 2 years in the Philippines before moving to the United States. Taking care of her mother who has had diabetes since she was a child is something that has given her relative insight into caring for someone within her home. Ever since childhood, she loved helping her mom in taking care of her disease. Jessica describes herself as easy-going, fair, independent, and a fast and avid learner. She loves her work as a HR Admin Assistant and doing marketing, it gives her a sense of balance!

Jonathan Mendoza

Client Care Manager

Jonathan came to Home Care Assistance after working for a retirement community in Palo Alto. He has worked in retirement communities for the last 10 years and his last position was as a Resident Services Director. Jonathan enjoys helping seniors because he understands how hard is for them to realize they are not as independent as they were before. He also knows how difficult is for their family to deal with all those changes. This insight comes from his personal experience growing up with his grandparents. Helping seniors is his passion and he truly enjoys working with seniors.

Mansi Mehta, RN

Head of Operations

Mansi is joining the Home Care Assistance Team with over three years of professional experience in home care. She is a Registered Nurse and earned her Bachelor of Science degree in Nursing from San Jose State University. Mansi has a huge heart and succeeds at staying calm under pressure which is why she thrives in the home care industry. She loves making a difference in the lives of seniors and is thrilled to be a part of the Palo Alto home care team.

Marissa Baldomero

Staffing Manager

Marissa brings over eight years of professional experience in the medical and home care fields to the Home Care Assistance Team. Before moving to the U.S., Marissa was a registered nurse in the Philippines and worked as an ER and Intensive Care Unit Nurse for three years. Marissa then worked as a Quality Assurance Coordinator and Assistant Staffing Manager at a home care agency for four years prior to her role at Home Care Assistance. Marissa is extremely qualified at staffing and training caregivers and is especially helpful at preparing them for challenging cases involving medical issues. Marissa enjoys working in a challenging and fast-paced environment, working exceptionally hard to provide the most knowledgeable caregivers to fulfill clients needs and preferences.

Megan Russell

Staffing Manager

Megan graduated from San Francisco State University in May with a BA in Political Science. She has held managerial positions before and is excited to begin in the home care industry. She believes that you get back what you put into the world, so she looks forward to bringing positive energy to every interaction she has. She brings previous managerial experience where she was responsible for scheduling staff members. Her organizational nature will also be key to her success. She looks forward to getting to know her caregivers so that she can successfully match them with clients.

Mel Garibay

Scheduling Assistant

Mel Garibay is the Scheduling Assistant for Home Care Assistance Palo Alto. He recently graduated with a B.S. in Business Administration and management. Mel enjoys his work as a scheduling assistant as he continues to build and grow his career in the health care industry. Mel assists with scheduling caregivers and performs billing and payroll tasks. He believes that client satisfaction is essential and is passionate about contributing to the successful aging of seniors in Palo Alto, California.

Nicole Sparacino

Office Generalist

Nicole has over five years of professional experience in full cycle human resources, from recruiting and hiring to employee maintenance and compliance, as well as experience with injury and illness prevention training with a home care agency. Prior to her work in HR, Nicole worked as a caregiver one-on-one for clients in the home as well as for an assisted living facility for three years. Nicole enjoys helping others and believes that whether she is hiring the most qualified caregivers in the industry or assisting office staff, she is helping make a difference.

Brandon Mew

Client Care Manager

Brandon has been in the home care industry for nearly 10 years. His area of expertise is as an LVN, specialized in Geriatrics. Brandon has a Bachelor's of Molecular/Cell Biology, LVN and was previously the Director of Health Services at two Assisted Living and Memory Care Communities. Brandon believes that work/life balance is more like a forever changing seesaw. He loves his job because he feels that helping other people is a privilege and very rewarding. Brandon's favorite part of working with seniors is getting to know each individual and listening to their stories.

Yanci Serrano

Administrative Assistant of Operations

Yanci brings over three years of experience in home care and sub-acute rehabilitation centers to her position with Home Care Assistance. Yanci has an Associate's Degree in Business as well as her CNA License and HHA Certification. Yanci is an independent, confident and decisive self-starter. She has a strong sense of urgency, can react and adjust quickly to changing conditions, and can generate novel ideas and deal with them swiftly.
She believes the world is what you make it, so why not make it the best that you possibly can by helping others.

Are you ready to get started?

Home Care Assistance is ready to help you and your family. Contact us today for a complimentary in-home consultation.

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The Latest From Our Blog

Read the latest from the Home Care Assistance editorial team, The Longevity Network. Explore new research, ideas and strategies for caregiving and positive aging.

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Menlo Park’s Resources

Resource Downloads

We strive to inform and educate. Here is a small sample of resources we have to offer to help you make the best decision for your family.