At Home Care Assistance, we believe in providing superior service to all of our clients. Our commitment to excellence and strong reputation as the live-in specialists make us the premier home care company in North America. Read what our clients are saying about the quality of our care:
Our caregivers were very kind, caring, and compassionate. My mom did the therapy in her home and she enjoyed having her caregivers there. It was a very positive experience for my mom. They just did a wonderful job with her.
C.B. , Falls Church, VA
My mother has been under the care of Home Care Assistance and the support and guidance has been incredible. Everyone has been extremely helpful, understanding, gentle, responsive, and compassionate to my mother as well as myself. The Care Manager always goes above and beyond to check-in and meet with me and my mother to see how everything is going, which is a huge comfort for my mother and for me. The whole team has been a huge help in my mother's recovery and we wouldn't have made it to this point if it were not for them. We are very very lucky to have been matched with our caregiver and can't thank her enough.
Each day after that first day has been as good as or better than the first. Our caregiver has all the core attributes I hoped to find in a caregiver: intelligence, experience, competence, judgment and ambition. However, she brings more to the situation than those attributes. She maintains a quality relationship with my wife, Rita, that is hard to quantify but easy to observe. My wife beams when she walks into the bedroom in the morning and is sorry to see her leave at 1PM. She and her caregiver appear to see something they like in each other. I have not seen this in almost 10 years of receiving caregiving services.
B.P., Oakton, VA
As a Care Manager, I am always looking for a home care company who I can trust with the care of my clients. Home Care Assistance has given me the chance to work with nurses that see my clients as unique individuals who each have their own story. They are always on top of things and share new information and observations after a client visit. I am very satisfied with the level of professionalism, ethics and communication. The caregivers are hard workers and always try to do their best for each of my clients. My job is always easier if I look at my client and I see they are happy and satisfied. Home Care Assistant has strengthened the relationship with my clients because of the excellent service they provide.
Our caregiver is very empathetic, client oriented, and a good listener. I would hope her employer realizes what an asset she is!!
W.J., Arlington, VA
As a seasoned Geriatric Care Manager/Aging Life Care Professional, I am proud to recommend Home Care Assistance to my clients. I have many mutual clients with them and am continually impressed. When I make the referral, my client is quickly assigned to a Registered Nurse (RN), who then coordinates with me to set up the intake evaluation. The assigned RN then meets with me and my client and completes a VERY thorough evaluation, develops the Plan of Care, and assigns the appropriate caregivers that match the needs/personality of my client. We work as a team, which is critical to my client's well being. The RN also trains and supervises the caregivers assigned. If there are any client issues, I am notified (along with the family/responsible party) so that the issues can be resolved. I know that my clients are receiving well trained, Licensed/Certified Caregivers and an RN supervisor, which you will not find with Registries or with "Independent Contractors". I am very proud to recommend Home Care Assistance to my clients!