Finding the right people to care for the seniors in my family is so important to me. The team at Home Care Assistance helped me with my mother, who was quite elderly and suffered from dementia. They were compassionate, thoughtful and very resourceful as we navigated the challenges of my mother's decline. Now the team is helping me find the right level of support for my aunt, who is 91 and still living independently. They listen deeply so they can make the right match for their clients. They also treat the seniors with great respect, which I admire and appreciate. I highly recommend Home Care Assistance for taking care of the seniors in your life.
After using Home Care Assistance for almost a year, it is without hesitation that I recommend them and it is with gratification and great pleasure that I write this review. It is said, "There is no place like home" and it is only because of Home Care Assistance's high level of support and expertise that we have been able to have our father remain in his home at 96 years of age. The team takes the time to get to know the family and the client so they can match the perfect caregivers with the client. These caregivers provide incredible care and maintain a high degree of professionalism. We are so fortunate to have them in our lives!
We were absolutely thrilled with Home Care Assistance. They provided care to my father who had advanced stage Lewy Body Dementia. The caregivers who provided care for my father (who wasn't always the easiest) were loving, professional, honest, skilled, patient and kind. If there was ever an issue, the team would immediately call us and was sincerely interested in the best care for my dad. They want to get to know the client and the family to find the best possible fit. I worked as a medical social worker in Geriatrics for years and rarely came across an agency like Home Care Assistance. They are wonderful and we highly recommend them.
Home Care Assistance is the best agency I have ever worked with. Their caregivers are well-vetted, honest and respectful. They provide compassionate care for my elderly mother. The staff is knowledgeable about geriatric issues and everyone in the office has been fantastic!
As a long time local hospice nurse who has dealt with multiple local agencies professionally for many years, I can say that no agency has come close to the level of professionalism, compassion and helpfulness that Home Care Assistance maintains. They truly understand the intricacies of placing caregivers in homes with unique individuals. This is from a personal perspective, having had a complicated and increasingly challenging situation in my parent's home. My mom was physically frail and eventually on hospice and dying, while my dad faced dementia-related issues. The whole wonderful staff worked diligently with us to find the optimal caregivers, no easy task because of some personality dynamics. And because we were initially using an assortment of patched together care, they were also willing to work with us in this. Last minute cancelations by our own caregivers were managed smoothly by the agency staff, helping to fill in shifts that weren't even theirs. The caregivers are well trained and compassionate. The staff also understands how to work with long-term care insurance. The stress of managing a situation such as this is overwhelming, and the kindness and generous nature of the Home Care Assistance staff was a huge relief and support in a most difficult time.
Our family has worked hard to honor our mother's wish to remain in her home as long as possible. Though Mom has dementia she is still independent in many respects and enjoys getting out every day for walks and other activities. However, she needs help with meals and attention for safety. Through Home Care Assistance, we have an amazing, caring and bright caregiver giving Mom the 24-hour care she deserves. The office manager is professional, attentive, optimistic and thoughtful in making sure Mom receives the care she requires with the person best suited to be her caregiver. I have suggested and readily recommended Home Care Assistance to anyone who asks my advice about a home care agency. All of the employees are kind and helpful. It's a very stressful time when we have to deal with a loved one who is declining and we wish to support their independence without sacrificing their safety. Home Care Assistance is the answer!
I needed help with going to a doctor's appointment. The assigned nurse could not reach our home so instead, the manager, Brian, arrived to assist me. While at the house, he reached out to my husband who was having cardiac issues and implored him to seek help. Brian then took my husband to the ER (I could not drive) which was literally a life saver. When both my husband and I were taken care of and I was brought back home, Brian did not stop. He offered to take my dog for a walk, which she desparetly needed. I could not have asked for better care.
As a professional gerontologist and eldercare consultant, I have used a number of home care agencies over the years, often with great frustration and disappointment. Working with Home Care Assistance is wonderful; our cases run more smoothly, our clients are well-matched with capable, caring caregivers and our families are less stressed. The team at Home Care Assistance makes our job easier and we appreciate the high standards they uphold.
Home Care Assistance has done a wonderful job for our clients at Eldercare Specialists. They are responsive, caring and provide high-quality caregivers. They have been wonderful to work with.
The Home Care Assistance team supported my 85-year-young Dad through a difficult transition. I'll always be grateful.
In our special situation, the Home Care Assistance team has been extremely attentive in assessing, anticipating and advocating for our clients' needs and providing the necessary care they require. Additionally, they have been wonderful in providing continual updates so we are always aware of our clients' physical and mental conditions and know what to expect. Gold Star.
My father needed care suddenly until we could arrange for care in a facility. The Home Care Assistance team was able to find a caregiver who arrived within a couple of hours. The caregivers were wonderful and able to deal with my father who had both vision and hearing problems. We are incredibly pleased with the care he received. It was an incredible relief not to have to worry while we dealt with other issues concerning his care. Thanks!
Home Care Assistance of Marin did a great job finding the right caregiver for my mother. The team is full of professional, kind and caring people who went out of their way to find a good fit for my 93-year old mother who suffers from Alzheimer's. The team worked tirelessly to find a good fit for my mother, and the caregiver they found was very helpful and supportive of my mother. She assisted her primarily with cognitive games and spending time socializing and helped my mother settle into her new environment.
This company has made all the difference in the world to my family. Our caregiver is reliable, compassionate and so sweet. She is such a gift to us and we consider her family. Our Care Manager, is icing on the cake. She always checks in on us and makes a point to notice and care for us family caregivers too. She knows when I am having a bad day, as we all do when caring for our parents, and talks me though it. She even shows up with a hug and handmade gifts to cheer us all up. We have had other agencies before and never saw the care manager. Home Care Assistance is exceptional. We are so thankful to have a team that cares. It's not about money it's about loving compassionate care. I highly recommend Home Care Assistance for all your home care needs.
The Home Care Assistance team helped with a transition from the hospital to a nursing home and back home. They were kind, compassionate and helpful. All the staff members knew what to do and how to do it. Thank you so much for your help, encouragement and hours of care.