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Client Testimonials

At Home Care Assistance, we believe in providing superior service to all of our clients. Our commitment to excellence and strong reputation as the live-in specialists make us the premier home care company in North America. Read what our clients are saying about the quality of our care:

I interviewed Home Care Assistance (for laundry and light house work) in my home a week ago and found them to be competitively priced, professional and personable. I had a hip replacement recently and thought I might need it turns out I will be able to handle these things myself. I can not speak to the quality of their staff...only the care coordinator who came to my house for the interview. She was extremely helpful and well informed.

E.P., San Jose, CA

I was impressed with the knowledge and flexibility of the group. They were hired on immediately. Given the short notice they managed to have a caregiver on the job within two days. She was very kind, but fairly new to the job. When she needed help learning to help lift from a low bed, the service sent in another caregiver to teach her the proper technique. We didn't use the service long as my MIL passed away soon after hiring Home Care Assistance. There were many things that stood out with this group - their kindness, flexibly and willingness to listen and resolve issues that came up due to the sudden change in MILs health.

V.B., Santa Cruz, CA

My entire experience during 6 months with Home Care Assistance was excellent. The director, Kathy Johnson, is efficient and empathetic, and she screens her home care workers carefully. The woman she recommended to help my elderly mother in her home was just perfect for the job honest, hard working & caring. Whenever I called Kathy for any reason, she got back to me quickly and was sensitive to my family's needs. They are a top-notch organization and I recommend them without hesitation.

C.C., San Jose, CA

This is a good team, they supported my 85 year young Dad through a difficult transition. I'll always be grateful.

R.W., Los Gatos, CA

Home Care Assistance offers outstanding and professional service. I've had the pleasure of working with all of their 9 location and everybody was so caring and helpful. Each person I've came into contact with has been an absolute delight to work with. I recommend them to all of family and friends who have the need for elderly care.

M.M., Santa Clara, CA

The staff and caregivers at Home Care Assistance are fantastic. Their cognitive brain stimulation program is great and unique among all the home caregivers in the area. Our care manager is extremely responsive by phone, email and text and usually gets back to me within minutes or always before the end of the day. They allow you to determine all aspects of the care they will provide to your loved one. You can change the care periods if your needs vary. As someone who sold Long Term Insurance after I retired from my high tech role in Silicon Valley and is familiar with the major home care providers in the area, I impersonally found Home Care Assistance the best provider for my wife's Alzheimer's needs. The caregiver they provided us has been fantastic. She shows up every day on time and tends to all my wife's needs including daily one hour walks, one hour or more cognitive stimulation, meal preparation, laundry services, bed making, and many other tasks we ask her to do. Our caregiver is so compassionate. We use her daily for five to six days every week. She is like part of our family and also joins us when we go to local restaurants. Home Care Assistance is truly a great home care provider.