Contact Us Now

Google+
All Locations
  • Mountain View
  • Los Altos
  • Los Altos Hills

Los Altos’ First Choice for Senior Home Care and Elder Care Services

For over fifteen years, Home Care Assistance and our experienced caregivers have served seniors and their families with exceptional home care.

We provide older adults in Los Altos and the broader community with one-on-one support that allows them to live safely and independently at home.

As the premier home care provider in Los Altos, we have the deepest employee roster of skilled and compassionate caregivers. As a result, our Client Care Managers are able to match our clients to caregivers not only based on their home care needs, but also their personalities and interests. We offer high quality assisted living where seniors most prefer: at home.

Our 24/7 Guarantee means that we will be there when you need us – days, nights and weekends. Call us today to learn more or visit our office in Los Altos.

We offer high quality, personalized care where seniors most prefer: at home.

How Can We Help You?

Hourly Care Daily Care Specialized Care Free Consultation

Learn More About Our Innovative In-Home Brain Health Program.

A new approach to promoting cognitive vitality. Take advantage of the latest scientific breakthroughs in the familiar home environment.

Learn More

See What Our Clients Are Saying

"Last year my mom fell and received a new diagnosis of dementia in addition to her mild Alzheimer’s disease."

"Last year my mom fell and received a new diagnosis of dementia in addition to her mild Alzheimer’s disease. She required a caregiver while I worked, but had multiple problems with those sent to us by various agencies because of her dementia diagnosis. Daycare programs were too lengthy and boring for her. After further inquiries, I was directed to call “A Place for Mom”. They connected me with an agency called Home Care Assistance. In addition to caregivers, they also have a division devoted to the Cognitive Therapeutics Method™. My mother was interviewed as to her interests and abilities and matched to a therapist (whom they call interventionists) who developed a program especially for her. She enjoys the stimulating puzzles and word games, in addition to music and physical exercise. This service has been a godsend for both her and me. She is calm and content when I return home from work. I have not had calls from caregivers, police, firefighters, or EMT’s at work to intervene with my mom’s behavior. She accepted the therapist from the start and works with her without problems. These people are true professionals and I cannot thank them enough for being able to handle her care while I am at work."
- M.F. Los Altos Hills, CA

"My husband is disabled and we needed a caregiver three afternoons a week to give me a break."

"My husband is disabled and we needed a caregiver three afternoons a week to give me a break. The case manager Listened to what services we needed, then brought a candidate to be interviewed the next day. We agreed and ROY started on our schedule. A couple months later Roy had to take care of family issues, so the case manager assigned ALAN. We've been using Alan for over a year now and are very satisfied. When my mother-in-law needed someone to help her, we immediately set up an appointment for her to talk to Home Care Assistance. She now has an aide and is very satisfied. Alan works from 12:30 to 4:30 on Monday, Wednesday, and Friday. He is wonderful and now almost a member of the family. We have a routine and I am able to go out without worrying about my husband's safety and care. As mentioned above, my mother-in-law is very happy with her caregiver. I have recommended Home Care Services to several other people. "
- F.S. Sunnyvale, CA

"After they met with me and my mom, we were sent 3 resumes."

"After they met with me and my mom, we were sent 3 resumes. We met with the candidates and chose Julia. Julia was great. She was prompt, treated my mom with respect and took care of her needs while I was out of town. Just what we needed. "
- L.G. Emerald Hills, CA

"This company is very responsive to our needs."

"This company is very responsive to our needs. They, like all caregiver companies, have a roster of caregivers they work with. The capabilities of each person they have sent to us vary considerably. Some caregivers have more health care training than others and they have different personality types. Matching a caregiver, especially someone who is as intimately a part of the family like a 24-hr caregiver, is a complex business. Some of the caregivers have been a good fit for us and some have not. The staff of Home Care Assistance has been willing and responsive to all my requests whenever I have called. One small issue I have is trying to reach anyone in their office on weekends. Their office is closed and I have had to ask caregivers for the cell phone numbers of the scheduler in order to reach anyone. It would be nice to have a reliable emergency contact number. Overall, this company is the most responsive and helpful of the four or five companies I have worked with. "
- E.O. Sunnyvale, CA

"Service was provided overnight; no contracts; excellent caregiver (Rebecca), very prompt, helpful for preparing meals, coaching on exercise, nutrition, compassion."

"Service was provided overnight; no contracts; excellent caregiver (Rebecca), very prompt, helpful for preparing meals, coaching on exercise, nutrition, compassion. Always prompt. A very nice person. Did light house work and wanted to do more. Fed the cats, emptied litter box - beyond the call of duty. By the end of the two weeks was great friends with my wife as the rearranged the house, wrapped Christmas presents. Hated to see her go. I am not wanting for my wife to go through the illness again but I appreciated the availability, promptness and quality of service so I would request Rebecca's again. "
- S.W. Redwood City, CA

"They did a good job of interviewing and finding the right people to help us."

"They did a good job of interviewing and finding the right people to help us. They are very dependable, and I have recommended them to other people. I would continue to use them if I had a need for their services. "
- L.J. Redwood City, CA

"We did not continue with the first person because she instantly started to advertise working for another agency since she was temping for Home Care."

"We did not continue with the first person because she instantly started to advertise working for another agency since she was temping for Home Care. We felt that she was more concerned about herself than taking care of my aunt. We really liked the second person except that we could not offer her enough of a regular and set schedule and she found a more rigid schedule. Home Care was compassionate and responsive. The original person we conducted interviews with was really good. We will definitely use Home Care in the future and we will have to analyze their caregivers on a case by case basis, which Home Care let us know about. Their response and face to face interview were very good. They were very upfront about everything, we can trust them. They were very well trained. "
- A.Y. Mariposa, CA

"HCA provides generally excellent care for my members at a fair and reasonable price."

"HCA provides generally excellent care for my members at a fair and reasonable price. "
- V.E. Palo Alto, CA

"After checking Angie's List for recommendations, I looked up Kathy Johnson's web site and saw they did provide all of the services we needed."

"After checking Angie's List for recommendations, I looked up Kathy Johnson's web site and saw they did provide all of the services we needed. I called and we talked on the phone, and then Kathy came over to interview us for details and to drop off an Agreement. She considered 4 caregivers for us. The first had been working part time for a client who had a medical emergency that required full-time care. We were impressed that they were able to respond so quickly to that client's needs. We interviewed two other candidates, both of whom were qualified, seemed capable, nice and trustworthy, but didn't quite fit personality wise. Then Kathy send a third caregiver to interview. She, too, was fully qualified, and we immediately felt that she would be a good fit; and she has been. She started on the date and days we asked, and agreed to continue on after I returned from vacation. She is doing a great job. Home Care Asst. takes care of all bonding, insurance, workers comp and, etc. "
- N.M. San Carlos, CA

"Great Customer Service!"

"Great Customer Service! My mother was showing signs of Dementia and needed a senior care/elder care ASAP and they were kind enough to answer the phone off hours. They specialize in Live-In care. All we had to do was fill out this quick form and voila! they answered within the hour. Great service!! "
- J.C. Palo Alto, CA

"Home Care Assistance did a great job helping my 89-year old mother recover from shingles and return to her normal daily and weekly schedule."

"Home Care Assistance did a great job helping my 89-year old mother recover from shingles and return to her normal daily and weekly schedule. We had two different caregivers over a six-month period and both were very supportive. Client Care Manager Lena Vyrva was great and always available when we needed to adjust the schedule based on my mom's needs. "
- J.G. Atherton, CA

"What a blessing Kathy and her company are."

"What a blessing Kathy and her company are. I cannot tell you how satisfied we were with the job they did. These are people who REALLY care. They are worth every penny!"
- B.H. San Carlos, CA

"Home Care Assistance is a truly professional home care agency."

"Home Care Assistance is a truly professional home care agency. We interviewed a few of the local providers and there is no doubt that this agency is the best. They are on call 24 hours a day, have two Geriatric Care Managers on staff and have delightful caregivers who have been a blessing in the lives of my family. I recommend them to everyone who is need of quality in-home care."
- N.K. Palo Alto, CA

The Home Care Assistance Advantage

Our Youtube Channel →

Why Choose Home Care Assistance

We strive to provide the best concierge-level, customized service for older adults. Here are a few reasons, among many others:

Check Mark

Daily Care Experts

We specialize in around the clock care to help seniors live well at home.

Clock

Available 24/7

Care managers are on call for clients and their families, even during nights and weekends.

Certificate

High Caliber Caregivers

We typically hire only 1 in 25 applicants and provide ongoing training and supervision.

Balance

Balanced Care

Our unique approach to care promotes healthy mind, body and spirit.

No Contract

No Long Term Contracts

Use our services only as long as you're 100% satisfied.

Peace of Mind

Peace of Mind

Independent industry surveys place our client satisfaction rate at 97%.

A Trusted Partner

A Trusted Partner

We're honored to be Preferred Providers for professionals in both the medical and senior communities.

Cognitive Therapeutics

Cognitive Therapeutics

Our proprietary cognitive stimulation program addresses cognitive decline, building on our expertise in brain health.

Meet The Care Team

Deanne Belcher

Director of Business Development

Deanne Belcher, RN joins Home Care Assistance Palo Alto as the Director of Business Development. Belcher is a highly-acclaimed home and health care expert with over 30 years of experience in the Bay Area. As Director of Business Development, she will coordinate home care services for seniors, educate the community on Home Care Assistance’s innovative approach to in-home care and work with other elder care professionals to help seniors in Palo Alto and the greater Peninsula thrive.

Prior to joining Home Care Assistance, Belcher worked in both clinical and management roles in home health. She started her career as a Registered Nurse before moving into the home health care arena in 1991, where she discovered her passion for home care and sales. She went on to assist with the creation and development of AdvoLIFE, a successful geriatric care management, and caregiving company. As a company leader, Belcher helped with AdvoLIFE’s expansion and acquisition by LivHOME until 2011, when she became a key member of the start-up team for Agility Health, a licensed private duty home health agency. Her commitment to exceptional customer service along with her entrepreneurial spirit make her a perfect champion of the company’s mission to change the way the world ages.

Ani Sarkissian

Client Care Manager

Ani brings 4 years of experience in health care to Home Care Assistance, having worked in hospice and home health before choosing the home care field. She has a Bachelors degree in Health Care Administration/Management with a minor in Business Administration and uses these skills to strengthen her role as Client Care Manager and offer first class support to clients. Her passion for developing the client-caregiver relationship allows her to expertly match clients for optimal satisfaction and comfort. She enjoys seeing clients thrive through these relationships and is happy to be a part of such a rewarding industry.

Annie Duong

Client Care Manager

Annie Duong is the Client Care Manager for the Home Care Assistance office in Palo Alto. She has worked in the home care industry for over three years and has gained insight as both a caregiver and as a Client Care Manager. Annie earned her B.S. in Health Science from San Jose State University and finds her passion in improving the quality of life for those around her. She cherishes the time she spends with the families she works with and takes pride in being able provide the high quality of care Home Care Assistance offers to Bay Area seniors.

Bridget Lynch

Director of Client Services

Bridget Lynch, is a world traveler with a Bachelors of Occupational Therapy and over 8 years of specialized hands-on experience as a discharge planner and a community health leader, having worked on projects at the University of Australia, the UK National Health Service, and Stanford University. In addition, Bridget is also an expert on community health and safety and conducts home safety inspections, allowing her to provide clients and families with exceptional leadership and expert guidance during difficult transitions.

Claudia Hernandez

Client Care Manager

Claudia brings over seven years of professional experience in senior care management to her role as Client Care Manager at Home Care Assistance. She brings vast knowledge to her role, especially in the areas of client support, quality assurance, staffing and accounting. Claudia earned her Bachelors Degree in Business Management before entering the home care industry as a caregiver, where she quickly moved up to Care Manager after only a few months. Ever since she was young, she was determined to find a career which would make a difference in people's lives. After helping care for her grandmother, who suffered from dementia, her lifelong passion became helping seniors live safely and comfortably at home, ensuring top quality of life for them and peace of mind for their families.

Katie Stafford

Client Intake Manager

Mansi Mehta

Client Care Manager

Mansi is joining the Home Care Assistance Team with over three years of professional experience in home care. She is a Registered Nurse and earned her Bachelor of Science degree in Nursing from San Jose State University. Mansi has a huge heart and succeeds at staying calm under pressure which is why she thrives in the home care industry. She loves making a difference in the lives of seniors and is thrilled to be a part of the Palo Alto home care team.

Are you ready to get started?

Home Care Assistance is ready to help you and your family. Contact us today for a complimentary in-home consultation.

Contact Us Today

The Latest From Our Blog

Read the latest from the Home Care Assistance editorial team, The Longevity Network. Explore new research, ideas and strategies for caregiving and positive aging.

Visit Our Blog →

Resource Downloads

We strive to inform and educate. Here is a small sample of resources we have to offer to help you make the best decision for your family.