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Client Testimonials

At Home Care Assistance, we believe in providing superior service to all of our clients. Our commitment to excellence and strong reputation as the live-in specialists make us the premier home care company in North America. Read what our clients are saying about the quality of our care:

“The thought of someone coming into our family home to provide care for our elderly mother worried me greatly. Nobody could look after her the way I could, at least that is what I thought until we sought out the services of Home Care Assistance of Jefferson County. These individuals just seemed to intuitively understand the dynamics of fitting into her life and environment and were knowledgeable in using a variety of techniques to make her comfortable. Simple things, learned through experience, that even a loving family member might not think of. Responding very quickly, Steve Coe and staff were able to logistically transition from minimal to round-the-clock care while maintaining clear and frequent communication. We couldn't have been more pleased with HCA's services; both the caregivers and agency went 'above and beyond' for us.”

Kim M. , Daughter of Client

“Office and Home Care Staff were very responsive to my mother’s needs. Very caring and professional staff.”

S.Kelly-Rank, Col, USAF, Daughter of Client

"Let me begin by saying that Jefferson County Home Care Assistance has enabled our family to enjoy a sense of peace and comfort over the last several years. We begin by using their services as my Mother’s health was declining at the age of 92. Since her passing on May 2015, my 96 year old Dad has required morning and evening care. Luanne and my Dad struck a harmonious chord together, which they have been playing together ever since. Luanne is blessed with a character built upon love, respect, encouragement, determination and keen awareness of one’s needs.
On a regular basis, Luanne shows up early at my Dad’s place. He may still be sleeping but she has him wake at approximately 9:15, at which point she assists getting Dad dressed and she prepares breakfast. Luanne engages Dad in stimulating conversation, they plan brain games, read books; she makes sure he does his walking exercises, etc. If Dad is feeling “blue” Luanne accepts that and makes him comfortable. On days when Dad is in a bit more “perky”, she takes Dad for rides around Evergreen when the weather is nice. Luanne always escorts Dad to the “Monday Morning Coffee Hour” and stays with hm as he gets to socialize with other homeowners. When the condo association has their monthly “birthday party”, Luanne changes her hours to be sure she can personally escort Dad to the party room. Luanne changes her hours to be sure she can personally escort Dad to the party room. Luanne even goes way above her duty during condo “Social Hours” where homeowners are asked to bring a dish to pass, and Luanne bakes and prepares something special. All of the other homeowners comment on how much they enjoy Luanne’s company at all functions.
She will run to the store to pick up extra items that Dad may need. She has, on her own time, gone to the Senior Resource Center to get canes and wheelchairs for Dad’s use. Again on her own time, Luanne baked a birthday cake for Dad and put up decorations – Dad was so excited that Luanne would do that for him. Most importantly, on her own time, she took Dad to the Memorial Day celebration at the Evergreen Veterans Park. Dad was overcome with tears of appreciation, and he will always remember that meaningful day! Luanne cares! She truly, truly cares and loves my Dad. Her outgoing personality brightens up the day wherever she is. Going above and beyond her normal duties makes her a special angel in our lives as I feel I have no worries when she is caring for Dad. Luanne nurtures the needs of others due to her passion for serving. Even if her working hours have expired, she will continue her day until things are “just right” for Dad. It is obvious to see this is not just a job, but a place where she excels in comforting others. Luanne makes my Dad feel very special every day. Dad always finds a reason “to go on” when he is with Luanne!"

Barb D’Antuono, Daughter of Client, Luanne was awarded \"Caregiver of the Year\"