At Home Care Assistance, we provide a superior level of service to each and every client.
Our 97% client satisfaction rate is unparalleled in our field. Read below what our clients have to say and learn more about what makes us the premier provider of in-home senior care. To hear more about what elder care professionals are saying about their experience with Home Care Assistance, read our Professional Testimonials.
“Home Care Assistance raises exactly the right banner in promoting The Balanced Care Method as the foundation for all good care. In the rush of medical care systems that focus almost exclusively on problems, The Balanced Care Method encourages an approach which emphasizes creating strengths. For centuries we have known that better health in aging is tied to physical, emotional, social, and spiritual factors. Regardless of diseases, building on these basics of good health matters.
But beyond creating strengths for elders, families that emphasize Balanced Care will come to work together and understand more clearly how to cope with medical problems and illnesses. The secret is in the strength of the foundation of care. The rest then comes into clearer perspective; complex situations and decision-making during this time of life are better understood and engaged. Home Care Assistance is about foundation-building–for elders, families, supportive friends and, ultimately, for your health care team.”
— Dr. Dennis McCullough, Author, My Mother, Your Mother, Founder, Slow Medicine Movement in Geriatrics
“My sincere thanks to you and your staff at Home Care Assistance for coming to my 11th hour rescue back in May…Your Caregiver helped me shower daily, made my bed, prepared meals and did some food shopping, light cleaning and the laundry. She was a gem, always on time, and her manner and demeanor exhibited her many years of experience as an expert Caregiver. She was dependable, calm, caring and trustworthy. I also enjoyed her lovely sense of humor. I also salute you for your flexibility in making the effort to accommodate a prospective client at the “last minute,” as well as your reasonable cost for the excellent care received.”
— Patricia L. Waller, Retired U.S. Diplomat
“I was referred to Home Care Assistance when my Mom was coming home from Scripps. I was out of town and had to organize everything remotely. The staff was extremely helpful and professional. I was very stressed and totally lost but they handled everything from start to finish. One of their care managers went out to the hospital to assess mom the same day, organized with the nurses and doctors and was able to get Mom home safely. What I liked the most was their flexibility and quick action. Mom came home with 24-hour care for the first few days then was able to slowly reduce hours to a manageable schedule. Highly recommend!”
— S.B., Daugther of Client
“As a baby boomer, I am part of the generation that’s trying to navigate the waters of eldercare. Homecare Assistance has been an invaluable part of my equation for making sure my mom receives the highest level of care and support. From transportation to healthcare appointments, to 24/7 supervision and assistance, their staff is both professional and compassionate. I can’t recommend them highly enough.”
— G.P., Son of Client
“Home Care Assistance caregivers have done a phenomenal job for our family. Mom wanted to stay home and we just could not manage her care alone due to our work and families. If it weren’t for Home Care Assistance, it would have been impossible for us to keep Mom home. She really enjoys the company of her caregiver and is living life again. Thank you, Home Care Assistance for all what you have done for us. We highly recommend them to anyone who needs high-quality care for an elderly loved one.”
— G.L., Daughter of Client
“In October 2008, Martha arrived and the entire household spirit changed. Martha brought a sensitivity and maturity we had not seen with other caregivers. Martha knew that Mum was trying to hold on to her dignity and independence and she went to great lengths to help Mum do just that. I would tell Martha that Mum was the Boss and she was the General Manager who always made sure that the Boss was safe and well cared for. Martha allowed Mum to live comfortably in her home and die with grace. Words cannot adequately convey the peace that Martha brought to Mum and the family as a whole.”
— John J. McArdle III
“Home Care Assistance in every way ensured that I could meet her needs and help me to have time to care for the other myriad of things that go along with caring for someone who is sick. You don’t know how much I needed you all. Thank you is not enough. I will recommend you and your staff to any and all that want or need to have someone take care of their loved ones – with all of the glowing words that I can find. Until you walk in the shoes of a caretaker…you can’t fully understand the help that you need. AND when you find it, it is a miracle. My heartfelt and grateful thanks to all of your miracles.”
— Lyn Finnerty
“My mother who is 80 was invited to spend Christmas with my brother in San Diego. Getting there and back required changing planes in Houston and on the way back she only had 30 minutes to transfer to a different terminal. I had discussed in passing, my concern with Lori at Home Care Assistance here in Columbus and she, on her own, spoke with the Home Care Assistance Office in Houston. They offered to help my mom get to a hotel if she missed her flight. When she arrived safely and on time back in Columbus mom told me that someone from the Houston Office had actually come out to the airport and was able to meet her at the gate with a wheelchair and get her over to her flight to Columbus. This type of help is to me 5 Star service. I was simply amazed that they would help so much. Thanks.”
— Bill Fullerton
“I work frequently with older adults. Many need help with activities of daily living, especially meal preparation, so I am excited to learn about the Balanced Care Method™ for caregivers. The information in the training manual about a healthy diet reflects the latest research, and the fact that it is based on the habits of the long-lived elders of Okinawa is very inspiring.”
— Laurie Steinberg