Cincinnati's First Choice for Senior Home Care and Elder Care Services
Serving happy clients in:
- Greater Cincinnati
- Northern Kentucky
- and more!
For over fifteen years, Home Care Assistance and our experienced caregivers have served seniors and their families with exceptional home care.
We provide older adults in Cincinnati and the broader community with one-on-one support that allows them to live safely and independently at home.
As the premier home care provider in Cincinnati, we have the deepest employee roster of skilled and compassionate caregivers. As a result, our Client Care Managers are able to match our clients to caregivers not only based on their home care needs, but also their personalities and interests. We offer high quality assisted living where seniors most prefer: at home.
Our 24/7 Guarantee means that we will be there when you need us – days, nights and weekends. Call us today to learn more or visit our office in Cincinnati.
How can we help you?
Learn more about our innovative in-home brain health program
A new approach to promoting cognitive vitality. Take advantage of the latest scientific breakthroughs in the familiar home environment.
The Home Care Assistance Advantage
- I could not have been more pleased with your company's services, and most of all, the assigned caregiver. The pre-visit to my home was very reassuring that I was dealing with a company of integrity. My caregiver never stopped trying to find things to do for me. The cost was well worth the service. I would not hesitate to recommend your service in the future.
- I work frequently with older adults. Many need help with activities of daily living, especially meal preparation, so I am excited to learn about the Balanced Care Method™ for caregivers. The information in the training manual about a healthy diet reflects the latest research, and the fact that it is based on the habits of the long-lived elders of Okinawa is very inspiring.
- The 24-hour care that Home Care Assistance provided for our mom was unparalleled. She had three caregivers, each as compassionate, dedicated and hardworking as the next. Each caregiver worked eight hour shifts, which enabled them to stay focused and well rested, and in turn, provide the best care possible.
- We chose Home Care Assistance because their care managers are extremely personable, caring and responsive. We know we can call them for anything, 24/7. They've even managed emergency scheduling requests within an hour.
- Bottom-line, your company provided me the choice of several qualified caregivers within 72 hours of my call (including a weekend); and the caregiver I selected from Home Care Assistance (Conrad) was a total blessing and I believe an answer to prayer. "Thank you" doesn't quite cut it, but that's all I have...thank you very much.
- I am writing you to express my extreme gratitude with the services that your company has provided my mother over the past month. Without your caregivers and their thoroughness in understanding difficult situations, my mother had a very good chance of not surviving her latest release from the local hospital. It was only your caregivers' critical observations that saved the day. Again, I am thrilled to have your company working with my mother, providing assistance with great personal support and encouragement to brighten her remaining time here.
- I was in a panic and desperate because I knew I would never find a caregiver so late on a Friday. But I found Home Care Assistance and couldn't be happier with their service! The woman they sent to care for my mother was just wonderful and my mother said she was so glad we found someone to care for her.
- I want to thank you and your organization for the outstanding job that you did caring for my uncle these last couple months - the care enabled my uncle to spend his last months in his home and with his friends from the men's club - my brother and I really appreciate the effort that you made - I think it made a big difference in the quality of my uncle's life.
- But beyond creating strengths for elders, families that emphasize Balanced Care will come to work together and understand more clearly how to cope with medical problems and illnesses. The secret is in the strength of the foundation of care. The rest then comes into clearer perspective; complex situations and decision-making during this time of life are better understood and engaged. Home Care Assistance is about foundation-building–for elders, families, supportive friends and, ultimately, for your health care team.
- Your company is amazing. Jessie, Jill, Mimi, and the woman in charge of staffing were efficient, fast and kind. I found out late Wednesday that mom was coming home Thursday mid-day. I called Jessie Thursday morning. Jill called me and by 1:00 they were ready to come in with someone on a 24-hour-basis. Unbelievable! Mimi has been terrific. She has helped mom with her physical needs, prepared meals, helped in the middle of the night, done laundry when mom needed it...and has kept mom safe. It has been a relief; we have not had to alter our own schedules and enjoy our spare moments visiting with mom and Mimi in a carefree manner. Family members who didn't think it necessary for mom to have any help are now on board - including mom! Thank you!
Meet the Team
Will started Home Care Assistance Cincinnati with his lifelong and best friend Steve Sudberry. This, following a 24 year career in the printing industry. After going through many painful mergers and acquisitions Will starting researching starting his own business. He wanted to be involved in a business that truly made a difference in employees and clients’ lives. After a 4 year search he found Home Care Assistance and never looked back.
Will enjoys all aspects of running Home Care Assistance with Steve. From being an award winning service provider to an employer of 200+ dedicated employees. In fact, Home Care Assistance Cincinnati received the prestigious Home Care Pulse Leader in Excellence award in 2017. Less than 5% of all home care agencies in the Home Care Pulse network nationwide received this award.
Will has served on the Home Care Assistance Franchise Advisory Council for 2 years. He’s also coached baseball, basketball and football over 11 years while his kids were in school. Will grew up in Greater Cincinnati and is a graduate of Xavier University. He’s certified by the American Society on Aging, USC Davis School of Gerontology Fundamentals of Gerontology. He and Karen, his wife of 21 years, have a son Wes who attends the University of Kentucky and a daughter Liza who will graduate from Cincinnati Hills Christian Academy in 2018.
Steve has co-owned Home Care Assistance Cincinnati since 2013. He attended Miami University and upon graduation began his career at GE Capital. After working in operations, finance and marketing he departed GE Capital to start his first business. When the decision to sell the business he owned for over a decade was made, a two-year search to purchase another company ensued. The result was the purchase of Home Care Assistance Cincinnati. The company was appealing because it’s focus is to provide a service to our aging seniors who want to remain in their homes but need extra assistance to make it a reality. The right combination of the underserved market for high-quality home care for seniors along with his passion for serving others made the company a perfect fit.
Steve was born and raised in Cincinnati. He has been married to his wife Liz for over 25 years. They have three children, Ben, Elliot, and Grace. He enjoys playing golf, table tennis, boating, motorcycles and most especially traveling with his family. He is a Disneyphile, making the annual pilgrimage to Walt Disney World with Liz and kids for over fifteen years.
Professional memberships and achievements include ERS Samaritan Circle, American Society on Aging, USC Davis School of Gerontology Fundamentals of Gerontology Certificate, Alzheimer’s Association “Walk to End Alzheimer’s” Champions Club, and Home Care Assistance Outstanding Operations.
Liz has always been drawn to working with the elderly. She spent a lot of time with grandparents and often joined her grandmother, Mimi, to lead a music and movement program. Through her grandmother’s passion and love of dance and music, Liz came to understand the importance of using rhythm to facilitate engagement.
Liz believes helping older adults find meaning and purpose everyday is a calling and especially enjoys making a
personal connection with clients and caregivers. As the Dementia Care Specialist, Liz works to customize care and personalize every aspect of daily living. Helping client’s find joy in life through engagement is what Liz feels strongly about. With a degree in Occupational Therapy from Xavier University and a specialization in eldercare, Liz teaches caregivers to use a unique approach to respond to behaviors a client might exhibit when something just isn’t right. Liz developed and leads a work-
shop with HCA employees to understand dementia, how it affects people, and how to be supportive. Liz teaches how to be a detective to find the unmet need when a client can’t verbalize it. She emphasizes the use of nonverbal communication.
Using the Home Care Assistance proprietary brain fitness model, Cognitive Therapeutics Method, Liz develops customized plans that help maximize brain function. She trains and works with degreed brain fitness coaches, who work one-on-one to stimulate neural connections with personalized exercises that are scaled for ability level. One of the most important ways HCA stands out is our approach. We view our clients as partners, whom we respect and give choices.
Kim is passionate about helping others maintain their highest level of independence, preserving their sense of purpose and independence. Her mother is a very active 91-year old who serves as an excellent role model for aging with a sense of purpose. Her family moved in with her father in law, who suffers from dementia and Parkinson’s Disease symptoms, where they learned both the benefits and difficulties of caring for a loved one in the middle to late stages of dementia.
Kim is a licensed Occupational Therapist, who has worked in a variety settings, ranging from the Newborn Intensive Care Unit and High-Risk Follow-Up to Adult Rehabilitation to Skilled Nursing Facilities. She especially enjoyed assisting her clients and families to safely and successfully return to their homes.
Kim has worked for Home Care Assistance as a Brain Fitness Coach, participating in Dementia Workshops and continuing education courses focusing on the Positive Approach to Care for the geriatric population. She is excited to join the Home Care Assistance Team on a full-time basis serving as the Executive Director. Home Care Assistance stands out given their holistic approach to helping our clients age with a sense of purpose and dignity.
Kim was born and raised in Cincinnati. She has three teenage children, with two away at Ohio State and one in high school. She enjoys all forms of exercise, as well as reading and spending time with her kids and dog.
Tonya is a natural fit for working in the community that supports older adults. Having worked professionally to develop solutions for improving lives for over 15 years, Tonya is an expert problem-solver, who takes the time necessary to understand client’s specific needs and explores options even those which may be “outside the box.” Her expertise lies across both medical and dental industries. In particular, Tonya has extensive background in advising about supportive equipment and developing plans that make a positive impact on people's’ lives.
Tonya’s decision to work with older adults is a true calling, in fact, it’s personal. When illness struck in her own family, both parents being diagnosed with cancer, Tonya responded with an extensive portfolio of tools and a network of professionals with which to work. She knew going in to be flexible, to change gears when status changed, and to use a team approach that gives everyone respite and time to recharge. When Tonya’s parents health transitioned into incurable and untreatable, Tonya was able to gradually transition her parents adding in hospice care. Tonya can advise about options for support, having become well acquainted to all the benefits of supportive living options. For Tonya, bringing one of her parents into her own home and being a hands on part of the care team made the most sense. Tonya’s mom, Mary, lived with her for a year until she succumbed to the disease which meant going to a hospital for medical care in the last couple of days. Ultimately, Tonya knows firsthand what it takes to create a plan which means quality of life, whether someone lives with dementia, another medical condition or is terminally ill.
Tonya earned a Bachelors of Science in Geology at Wright State University after growing up in Dayton, Ohio. She is married and has three children. A self-admitted “home body,” Tonya enjoys being with her family, cooking for them, and spends time engaged in fitness and sports of all kinds.
Working with Tonya, you will find she is passionate about helping you and other families and care providers give your clients and loved ones the best care available that is customized for personal preferences and needs. One person’s care support plan, is one person’s care support plan. Tonya knows resources and will find the right ones for you so everyone is comfortable and has peace of mind.
Maurie Reinke joins the Home Care Assistance team as Employee Care Manager having had a wealth of lifetime experience working with people of many backgrounds and specializations. Maurie has also spent her life in the world of horses, riding and competing as well as managing a bustling barn. Maurie grew up in Cincinnati graduating from Walnut Hills High School and then earning a Bachelor's degree in Psychology and a Masters degree in Human Relations at the University of Cincinnati.
Being a proud Cincinnatian, Maurie loves Skyline and the Bengals and also all living creatures including furry ones, like her two mini Aussies!
Maurie was drawn to working in employee care because she finds joy in helping others develop interpersonal skills, find their voices and has an aptitude for facilitating teamwork. You might say she is a “chip off the old block,” with her father having been her role model as a people person, business manager and constant source of encouragement.
Maurie is an open minded person who has strong problem-solving skills that help employees address challenges, find solutions and set goals.
Not only does Maurie naturally find her skills lend to employee care, but personally she has firsthand experience caring for several family members including her father while in hospice care and grandmother and uncle who lived with dementia.
Reaching out to help others defines Maurie’s nature, and that shows in her community engagement through the Community Action Team, cleaning up neighborhoods, tutoring with Bearcat Buddies, and volunteer mission work in Guatemala at both an animal shelter and an orphanage. In addition, Maurie is a member of the Kappa Alpha Theta sorority, worked with ProKids, and raised funds for CASA, Court Appointed Special Advocates.
Chelsie was raised in a small farming community where she learned early on the value of hard work. At the age of 12, she began caring for her father and developing a deep understanding of the challenges that go into caring for your loved one.
During her college pursuit, Chelsie has had the pleasure of working directly with Home Care Assistance clients in both the community and home settings. This experience working as a caregiver has prepared Chelsie for her role in HR. She’s now very proficient in identifying and developing exceptional caregivers for the Cincinnati team. Chelsie is passionate about providing only the highest level of care to HCA clients and works well with the care team to ensure that they have an abundance of training and resources available to successfully support client’s needs.
Outside of her work, Chelsie is actively pursuing her BSN and RN through the University of Cincinnati. She hopes to continue to learn about neuroscience and to one day aid in the research to end Alzheimer’s.
After earning my Bachelor of Science in Psychology from Northern Kentucky University, I was fortunate enough to secure my first case management job at the Area Agency on Aging in Southeast Indiana, where I confirmed my passion for working with the aging population.
As a Hoosier native and the baby of an enormous Italian family, it was instilled in me to always respect your elders and take care of family. I truly believe we have much more to learn from the aging population, than the reverse. With a minor in history, I am ever interested in hearing stories of the past, learning about client’s lives, and helping them to maintain “meaning” through the things they have always loved and through their own life experiences. I am driven to assist the aging population in maintaining their sense of purpose while accommodating their changing needs and promoting continued independence.
Outside of work I am enjoying the newlywed life and spend most of my time with my husband and our dog, Juno. I am a longstanding and proud member of the American Legion Auxiliary, Post 239 and I love spending time with my family. I am
hopeful that my upbringing and education will allow me to bring peace of mind to families navigating the process of tending to their own aging family member’s needs and sincerely look forward to working with you.
Linda is very excited to be with Home Care Assistance! She is hometown proud; born and raised in the Greater Cincinnati area.
She came to Home Care Assistance with a very diverse background, but communications is her specialty! Linda has a lot of compassion for both our caregivers and clients and that along with her acute understanding of personalities and emotions helps her make the Caregiver/Client match that lasts!
In her free time, she enjoys painting, walking trails at local parks, and spending time with her young son and boyfriend.
Sarah has worked in older adult care for over 5 years. A Pennsylvania native, Sarah moved to Kentucky to pursue her undergraduate degree (Communications) at Asbury University and graduate degree (Public Administration) at the University of Kentucky.
She moved to the Cincinnati/NKY area three years ago, where she discovered Home Care Assistance. She has worked as a Caregiver, Scheduler, and Employee Care Manager and is currently working as Administrator while pursuing a degree in nursing.
When Sarah isn’t at work or in the classroom, she enjoys spending time with family and friends, volunteering through her church, and listening to live music.
Angel attended Cincinnati State where she received her degree in Cardiovascular Sonography. She have been in the medical field for over 10 years holding a couple different positions including caregiving, scheduler, and administrative work.
Angel enjoys spending time with her husband of 12 years and their 3 children. She was born and raised in Cincinnati and is a huge Bengals and Ohio State football fan. GO BUCKS!
Home Care Assistance Care Manager, Laura Norton, knew for a long time she was drawn to working with seniors. She earned a Bachelor’s Degree in Social Work from Northern Kentucky University. While interning for a local hospice agency Laura was so well suited to working with the aging, the agency requested to keep Laura for another term. While on the education journey, Laura still had time to spend as a caregiver for HCA and as a volunteer providing pet therapy to the elderly with horses and her own dogs. Laura is always trying to fit in more time to help more people. Laura was awarded her Master’s in Social Work and is a Licensed Social Worker. She is a strong believer in the Strength’s Perspective, which focuses on finding clients’ abilities, assets and resources as opposed to their weaknesses. She is looking forward to using that approach with Home Care Assistance clients and their caregivers.
Laura has completed an intensive Teepa Snow Dementia Certification called the “Positive Approach to Care” (PAC). This training enables her to educate Caregivers, Families and Professionals to better understand dementia and
the related challenges enabling our clients to remain in their home.
Michelle Smith has been an exemplary employee at Home Care Assistance Cincinnati starting out providing caregiving services for many clients in a community setting for 2 years. After that she transitioned into the office as an Administrative Assistant. As a caregiver, Michelle was awarded Caregiver of the Month twice as well as being honored the Caregiver of the Year in 2016. Michelle has earned multiple certifications including Certified Nursing Assistant and State Tested Nurses Aide as well as Office Management. Michelle aspires to continue her professional development pursuing a degree in Business Administration.
As a caregiver, Michelle showed great leadership, working as part of the training team to develop new caregivers. She was also instrumental in role-modeling how to facilitate meaningful engagement and build strong relationships with our clients particularly within a residential community.
As for why Michelle chooses to follow her calling to care at Home Care Assistance, Michelle tells us that she admires the openness, honesty, and sincere respect for caregivers and has felt welcome since coming on board. Michelle says, “Not only does HCA provide pristine care to clients, but also holds the utmost respect for caregivers needs as well.”
When not at work, Michelle enjoys spending time with her husband and children and takes great pride in her four grandchildren. During her spare time, you might find Michelle participating in some favorite activities including skating and bowling.
Michelle feels honored to be working with older adults at Home Care Assistance Cincinnati and appreciates the opportunity to assist families in their time of need. She feels great satisfaction in helping seniors maintain independence and a sense of self-worth.