Find Your Local Team

The Home Care Assistance Difference

Specialized COVID-19 Response Efforts

Our Rapid Response Team is constantly updating protocols and communicating best practices to our caregivers, often through our caregiver app, to help keep our senior clients safe at home.

A Care Team Dedicated to You - Virtually

More than just a caregiver, we assign each client a care team. Our thousands of thoroughly-vetted and qualified caregivers are there to provide care to clients, with the support of a remote Care Team led by a Client Care Manager.

Social Distancing at Home
Thanks to a Personalized Care Plan

In addition to essential daily life activities, our care plans often include basic house cleaning, grocery shopping, and medication pickups, which promote successful social distancing. Our trained caregivers also help keep seniors physically and mentally engaged while staying safe at home.

Home Care Assistance of North Shore

The North Shore's First Choice for Senior Home Care and Elder Care Services

Welcome to Home Care Assistance serving metro Chicago and surrounding communities, where our focus is QUALITY OF LIFE for your loved ones and for you. If your senior parent, partner, or relative is in need of trusted, comprehensive elderly care in the North Shore and Northern Suburbs, we can help. Our Care Managers are available 24 hours a day 7 days a week.

I understand firsthand the rewards and challenges that come with caring for an aging loved one who may not be able to take care of their own needs due to any number of conditions, including frailty, memory loss, stroke, Parkinson’s, a fall, or due to a recent stay at a hospital or rehabilitation center.

While finding the right care for your loved one may be difficult or confusing, you are not alone. We are here to answer any questions and to help you find the best care option for you or your loved one. Our caregivers are trained to improve quality of life no matter what the situation, via our Balanced Care program.

-Margalit Tocher, President

How a Customized Long-Term Care Plan from Home Care Assistance Works

Home Care Assistance has developed a specific plan to address this pandemic and take care of seniors in their homes, now and in the long-term.

  1. Call us and we will determine your needs to craft a personalized care plan remotely

    Given the CDC recommendation for social distancing, we've developed a process for conducting virtual assessments either online, or by phone, so our team can create a care plan tailored to your loved one's evolving needs.

  2. Caregivers are expertly matched and adhere to special protocols

    Home Care Assistance has one of the largest caregiver networks in America. We hire dedicated caregivers and expertly match them to clients in a manner that helps minimize the risk of infection. Our caregiver app, among other means, allows for ongoing screening.

  3. We assign a virtual care team that's accessible 24/7

    When you hire us, you receive a full-time care team to assist you remotely. Your Client Care Manager develops a specialized care plan and provides quality assurance throughout the length of service. Your Staffing Manager selects the caregiver who is the best fit for your loved one's needs and personality, and your Home Care Liaison provides access to vital community resources.

  4. Our Balanced Care Method™ promotes emotional and physical wellbeing for seniors

    Our proprietary Balanced Care Method™, a training program for caregivers, promotes cognitive stimulation, nutrition, physical activity, a sense of calm, and social engagement. This program supports our client's mental as well as physical health, reducing the potentially negative side effects of isolation.

**Policies vary by location and may be revised from time to time without notice. Exclusions may apply. Consult your local office for information regarding the products, programs and services that may be available to you.

Ready to Get Started?

Want to Learn More?

Our Care Advisors are available to answer your questions. Should you wish to start care, we will connect you with a Client Care Manager to determine your needs and develop a care plan that's right for you.

Our Care Advisors are ready to learn how we can support your needs.

Call us today.
847-853-7777
Receive more information.

Our Company Culture Touches Everything We Do

Our Caregivers are the Heart and Soul of Our Company

Our Innovative Programs Elevate The Aging Experience

Trusted by thousands for a reason.

What Our Clients Are Saying

Our family is very grateful for the exemplary care given to my father-in-law. Over the course of his illness, Dad had a couple of long-term, live-in caregivers, the last of whom was with him 24/6 for nearly three years, with a few people rotating through coverage for the 7th day of the week. Having quality coverage 24/ ...

Our family is very grateful for the exemplary care given to my father-in-law. Over the course of his illness, Dad had a couple of long-term, live-in caregivers, the last of whom was with him 24/6 for nearly three years, with a few people rotating through coverage for the 7th day of the week. Having quality coverage 24/7 for activities (being driven to exercise classes, going on shopping trips) for personal needs and for companionship really made his life not just bearable but at many times more fun and relaxed than I would have expected. The caregivers, while varying in personality, were all attentive to physical and emotional needs and quick to act whenever an issue arose. Communication between them and (our family) about any issue was open, frank and complete. Over time, we saw that we could count on the caregivers and on the organization. Thank God, as time went on, we could put aside any worries about who was caring for Dad.

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Norman E. — Wilmette

I want to thank you for helping us and our parents. I felt you really listened to their needs and preferences. I also felt your staff was very attentive to us.

Wendy — Kenilworth

Aleks is marvelous with our family. Her care, in practical matters as well as emotional, just means the world to all of us.

Sulie G. — Kenilworth about her parents' caregiver, Aleks M.

We are good friends. I learned from her when we are together! She is a real gem. What more could I ask for?

Bette S. — Evanston about her caregiver, Dragana L.

We have had many caregivers for my mother in the past, but have not found any with the training, competence and compassion of those from Home Care Assistance.

Carole C. — Skokie

Our family Thanksgiving was a huge success. Mom had a great time. Lynn is a lovely woman and was a huge help. She made my mom feel VERY Special.

Patti S. — Morton Grove about her mother's caregiver, Lynn

We started almost a year ago. When I first met her I thought she was such a lovely creature. She is educated, she is sweet and very accommodating. We are so lucky to have each other -- there is a reason that we connected.

Jean F. — Highland Park about her caregiver, Karen K.

I would highly recommend Sara D. as a caregiver…Sara is a hard worker and likes to keep busy. Once my personal needs were met, she would make my bed, clean the kitchen including washing dishes, do my laundry, go to the grocery store for ingredients for meal preparation, and tidy up the house. We often chatted about fam ...

I would highly recommend Sara D. as a caregiver…Sara is a hard worker and likes to keep busy. Once my personal needs were met, she would make my bed, clean the kitchen including washing dishes, do my laundry, go to the grocery store for ingredients for meal preparation, and tidy up the house. We often chatted about family or news and she was always quick to offer an encouraging word concerning my recovery. Sara is a competent and kind caregiver. She was always concerned for my welfare and responded positively to any request I made. Often she made helpful suggestions before I could even make a request. She caught onto my routine quickly and was always eager to please. I felt very comfortable with her, and my family was appreciative of her efforts too. She is an excellent cook and always made sure that I ate good healthy food to help my recovery. She served a variety of foods that were always delicious. I know that my quick recovery was, in part, thank to Sara’s good care.

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Janet D. — Lake Forest

The caregivers were caring, helpful, and well-trained. Took exceptionally good care of the patient. Also were most helpful taking care of the home, doing any food preparation that was requested, and often cared for the home without being asked. They were always prompt, responsible, dependable, and were with us when nee ...

The caregivers were caring, helpful, and well-trained. Took exceptionally good care of the patient. Also were most helpful taking care of the home, doing any food preparation that was requested, and often cared for the home without being asked. They were always prompt, responsible, dependable, and were with us when needed.” [Particularly Valued:] “The willingness of caregivers to take on extra work. They were usually two steps ahead in what needed to be done.

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Howard L. — Highland Park

[The services] are excellent. All the caregivers who have helped Bob have been both caring and professional, and engaged him readily from the first day he went home from the Whitehall. We really trust the caregivers from Home Care Assistance. On two separate occasions, the caregiver has expertly handled serious emergen ...

[The services] are excellent. All the caregivers who have helped Bob have been both caring and professional, and engaged him readily from the first day he went home from the Whitehall. We really trust the caregivers from Home Care Assistance. On two separate occasions, the caregiver has expertly handled serious emergencies with good judgment.

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Carol M. — daughter-in-law of client Bob S., Glencoe

I enjoyed having my care assistant – we did our exercises and she was a great driver – and we did lots of errands… Your services were super!

Elly T. — Highland Park

[Particularly Valued:] The speed with which Margalit was able to provide us with…an exceptional caregiver - quality of service is super! How fortunate we were to have Victor K. Margalit chose so wisely! He was wonderful! Outstanding! We hardly have words to describe his care. He made sure that I did some exercise and ...

[Particularly Valued:] The speed with which Margalit was able to provide us with…an exceptional caregiver - quality of service is super! How fortunate we were to have Victor K. Margalit chose so wisely! He was wonderful! Outstanding! We hardly have words to describe his care. He made sure that I did some exercise and of course his being a nursing student was so reassuring. He has a warm, friendly manner, is knowledgeable – our dog Pete liked him too! We’d never needed a caregiver before, but if we did, again, we’d ask for Victor in a heartbeat…We cannot forget this remarkable man.

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Marvin L. — Evanston

I want you to know that I am very appreciative of your help over the last 3 months. I have been quite impressed with your company and staff. Everyone we encountered was qualified, caring and compassionate, caregivers and business staff combined. Thanks so much for your services!!

Kris S. — Daughter of client William D., Palatine

[Particularly Valued:] “Personal contact with the office staff. Very cooperative.”

Miriam G. — Chicago

Misty was there with me and she was fantastic. She knew how to handle everything and worked perfectly with Hospice. I can never thank her enough for what she did for our family…In every way you exceeded our expectations…Your caregivers were above and beyond our needs. So kind, gentle and very professional…Misty and Sul ...

Misty was there with me and she was fantastic. She knew how to handle everything and worked perfectly with Hospice. I can never thank her enough for what she did for our family…In every way you exceeded our expectations…Your caregivers were above and beyond our needs. So kind, gentle and very professional…Misty and Sulema were wonderful and we miss them very much…We had family come in and Sulema made them all feel so comfortable and my uncle mentioned he could see how much she really cared for my Mom. We wish her the best. Misty was amazing. She wasn’t with us a long time but she was truly an asset to have around. She was here when my mom passed and she helped us get through it. We were all crying and she brings us water because she was afraid would dehydrate – My brother couldn’t believe her grace and professionalism through such as difficult time. We have worked with many companies over the last two years and yours was by far the best. A++ rating in every way. Thank you all. Loryn you were terrific too in getting us the right fit. Our family appreciates all of you for everything you did for Mom. I know it wasn’t easy especially near the end. Thank you again to all of you.

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Erica T. — Daughter of client Terri B., Naperville

All the caregivers who have helped Bob have been both caring and professional, and engaged him readily from the first day he went home from rehab. We really trust the caregivers from Home Care Assistance. On two separate occasions the caregiver has expertly handled serious emergencies with good judgment.

Carol M. — daughter-in-law of client Bob S. Glencoe

Sara is a competent and kind caregiver. She was always concerned for my welfare and caught onto my routine quickly. I felt very comfortable with her, and my family was appreciative of her efforts, too. She is an excellent cook and always made sure that I ate good healthy food to help my recovery. I know that my quick r ...

Sara is a competent and kind caregiver. She was always concerned for my welfare and caught onto my routine quickly. I felt very comfortable with her, and my family was appreciative of her efforts, too. She is an excellent cook and always made sure that I ate good healthy food to help my recovery. I know that my quick recovery was, in part, thanks to Sara’s good care.

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Janet D. — Lake Forest

Your caregivers went above and beyond our needs. Misty was amazing. She knew how to handle everything and worked perfectly with Hospice. She was here when my mom passed, and she helped us get through it. We have worked with many companies over the last two years and yours was by far the best. A++ rating in every way. T ...

Your caregivers went above and beyond our needs. Misty was amazing. She knew how to handle everything and worked perfectly with Hospice. She was here when my mom passed, and she helped us get through it. We have worked with many companies over the last two years and yours was by far the best. A++ rating in every way. Thank you all. Our family appreciates all of you for everything you did for Mom.

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Erica T. — daughter of client from Naperville

Find Us

430 Green Bay Road

Kenilworth, IL 60043

Total Peace of Mind

We understand the trust you place in us, and do everything possible to ensure that the home care experience is worry-free for all concerned.

Community Connections

We are the trusted partner of reputable care professionals in the communities we serve. We pride ourselves on connecting our clients to the care solutions they need - even if it's outside our service offerings.

Elevated Quality of Life

Our Balanced Care Method™ emphasizes healthy mind, body, and spirit. We believe that with the proper care, we can help older family members live happier, healthier, and more fulfilled lives.

Trusted Care Expertise

We are experts in all aspects of home care, from family dynamics to nutrition, around-the-clock care to dementia. And we train our caregivers accordingly.

Committed To Our Clients

We believe the best way to deliver exceptional care is to focus on building long-term, trusting relationships between caregivers, seniors, and their families.

High Quality Care

We go above and beyond to deliver concierge-level care for clients who want, and expect, the very best for their aging loved ones.

Recognized as an Industry Leader

Home Care Assistance serves more clients from more company owned and operated locations than any other organization, making us the largest provider of premium senior care in the country.

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