At Home Care Assistance, we believe in providing superior service to all of our clients. Our commitment to excellence and strong reputation as the live-in specialists make us the premier home care company in North America. Read what our clients are saying about the quality of our care:
We have been very satisfied, not only with the caregivers they have provided but with the quality service we have gotten from the company as well. If any problems arise, they are there to work them out. They continually check in to make sure that the caregivers are providing quality care. This is the best agency we have ever worked with. Highly recommend it! They know what they are doing.
B.R., Chevy Chase, MD
Home Care Assistance has a wonderful team of RNs who assess their clients and provide caring and individualized attention to each family, helping to match the right caregiver to each case. Their response time is excellent, their supervision and oversight of cases is excellent and their commitment to quality is outstanding. Their caregivers have been high-quality, well trained, responsible and pleasant to work with.
We were thrilled that Home Care Assistance was able to help get Patricia (our caregiver) into our parents home to work with mom. Our Client Care Manager arranged for us to interview three caregivers who were great with memory care patients - and on short notice! My brothers and I were so grateful for the follow-up, ideas on how to handle mom, home visits and of course our caregiver, Patricia. We could not have done it without them so when we realized dad needed help we called them again!
We had a very good experience with Home Care Assistance. They are very professional and prompt in responding to our questions/requests. The two caregivers were also very easy to deal with the made our recovery easy.
We have been using Home Care Assistance since 2014 and now have caregivers full-time, seven days a week. The caregivers are well-trained, compassionate and reliable. Our scheduler goes out of her way to make sure someone is there for us when, on occasion, a caregiver is unable to come. The team always communicates with their clients in a thoughtful and proactive way. We are very pleased and satisfied with their professionalism.
M.D., Bethesda, MD
I contacted Home Care Assistance Bethesda when my Uncle fell down the steps and broke his foot and elbow. The women in our family were having a hard time caring for him. After I spoke with a team member, they were able to explain my options for having someone come in and help him until he could get around on his own. It made a world of a difference!