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For over fifteen years, Home Care Assistance and our experienced caregivers have served seniors and their families with exceptional home care.
We provide older adults in Atlanta and the broader community with one-on-one support that allows them to live safely and independently at home.
As the premier home care provider in Atlanta, we have the deepest employee roster of skilled and compassionate caregivers. As a result, our Client Care Managers are able to match our clients to caregivers not only based on their home care needs, but also their personalities and interests. We offer high quality assisted living services where seniors most prefer to live: in their own home.
Our 24/7 Guarantee means that we will be there when you need us – days, nights and weekends. Call us today to learn more or visit our office in Atlanta.
A new approach to promoting cognitive vitality. Take advantage of the latest scientific breakthroughs in the familiar home environment.Learn More
We strive to provide the best concierge-level, customized service for older adults. Here are a few reasons, among many others:
We specialize in around the clock care to help seniors live well at home.
Care managers are on call for clients and their families, even during nights and weekends.
We typically hire only 1 in 25 applicants and provide ongoing training and supervision.
Our unique approach to care promotes healthy mind, body and spirit.
Use our services only as long as you're 100% satisfied.
Independent industry surveys place our client satisfaction rate at 97%.
We're honored to be Preferred Providers for professionals in both the medical and senior communities.
Our proprietary cognitive stimulation program addresses cognitive decline, building on our expertise in brain health.
Ursula has been in the home care industry for over 10 years and came to the industry with a background in hospitality. Her late husband was diabetic and ended up having both legs amputated, which made her decide to go to school to get certified to care for him and ultimately change her career path. Ursula has always enjoyed caring for others and finds joy in helping people through difficult times. She wants clients to know that when she comes on the scene, everything will be alright. One of her favorite things about her job is hearing all of her client's amazing stories. When she's not at work, Ursula enjoys riding horses, doing trail rides and spending time with her grandkids. Ursula used to have a hot wing restaurant and loves to cook, which is a perk all of her clients enjoy. She hopes to continually improve in her role so she can provide clients with the best possible care and believes she has found her life-long career in home care.
Director of Staffing
Angela attended Norfolk State University majoring in Computer Science. After the birth of her children she returned to school and received her AA in medical transcription from Clayton State College and University. Angela worked as an allied health professional for over 18 years as a certified medical transcriptionist before arriving at Home Care Assistance. She has been with Home Care Assistance for over 8 years. Angela has always had a desire to care for others, but that passion grew even greater after the birth of a special needs child as well as caring for her parents. She has devoted herself to ensuring that each and every Home Care Assistance client is matched with a well-qualified and caring caregiver and receives the best quality care possible.
Client Care Manager
Annemarie Schwarzkopf has been working in the field of “elder care” for over 12 years. She was a consultant for A Place for Mom for 9 years helping countless families negotiate the maze of senior care options from home care, to senior independent living, to assisted living and into nursing care. This work included meeting with families, social workers, physicians, hospital and nursing home staff as well as senior living communities.
Like many baby boomers, Annemarie’s interest in helping seniors developed from her personal experience caring for her own parents. Home Care Assistance was the agency she used to come into their home and provide care for her parents. Annemarie now concentrates on case management and marketing for Home Care Assistance. She loves the personal contact she has with her clients.
Arnetta Jordan joined the Home Care Assistance team in 2013. A native of Montgomery, Alabama she comes from the medical community with expertise in Medical Billing and Coding and has experience in working in a medical family practice. She is a Staffing Manager and helps our clients have the best possible experience with their care. She is a passionate advocate of older adults and always has our clients best interest at heart and firmly believes Tomorrow is a New Day!
Casandra brings knowledge from her Business Management Degree and several classes on dementia to her position at Home Care Assistance. She has over 15 years of experience working in the home care office setting, doing scheduling, home visits, billing, marketing and HR. She was previously a certified CNA for over 10 years and her area of expertise is in the office management, specifically with scheduling, office administration and marketing. Casandra enjoys helping people and believes there is no better feeling than knowing that you made a difference in someone's life. She loves being able to give back to her community through her role at Home Care Assistance.
Client Case Manager
Cathy Torie is the former Co-Founder and owner of Care Apparent LLC. She has over 20 years of health care experience, working in Atlanta and Chicago. Cathy has held senior leadership roles in multi-hospital systems with responsibility for quality management, infection control, Medicare compliance and home care. Cathy has worked extensively with seniors to provide the resources and support needed to live independently and with confidence.
RN Care Manager
Hampton brings over a decade of experience as a Registered Nurse to her position as RN Care Manager. Previously, she worked at Emory University Hospital and specialized in Critical Care Medicine (ICU). During her time at Emory, she served on multiple hospital committees, which were created to avoid common health care related problems that plague the elderly population. This research based knowledge is now passed on to our clients as she helps seniors remain healthy and live safely and independently at home.
Client Care Coordinator
Kat graduated from the University of Georgia. She is relentlessly motivated by her commitment to live with a loving ethic. Kat describes herself as creatively analytical, which helps her to find the best solutions to client's care needs. She is interested in the Home Care field because she has a serving spirit and loves to help people. On a personal note, she has many relatives who are aging, which has inspired her to make lives better through home care.
Client Care Manager
Melissa LeBoeuf is a 22-year veteran of Senior Services and Health Care in Atlanta. She received her Nursing Degree from University of North Carolina at Greensboro. Melissa has extensive experience working in assisted living facilities, hospitals, rehabilitation centers, outpatient acute care, hospice, and private duty home care. She currently serves on the board for The American Parkinson’s Association Georgia Chapter. She is also involved with multiple senior network groups throughout metro Atlanta.
In her position as Client Case Manager, Melissa helps foster quality care for her clients as well as maintaining professional relationships in the community and connecting clients to resources to improve their quality of life. The position is a perfect for Melissa, whose passion is working with the aging population and advocating for elders.
Away from work Melissa enjoys quality time with her husband and two children, their golden retriever. She loves travel and watching her children's sports activities, including equestrian events, football and lacrosse.
Nancy has been a Registered Nurse since 1976 and also a Registered Vascular Technologist since 1984. She has lived in the Atlanta suburbs for 40 years and brings 40 years of nursing experience, having spent the majority of her time in the inpatient hospital setting specializing in heart and peripheral vascular disease. When not working Nancy spends her time with her grown children and enjoys numerous outdoor activities such as hiking, kayaking, scuba diving and fitness classes. Nancy is passionate about assisting senior adults to live safe and fulfilled lives in their own homes. She is thrilled to have this wonderful opportunity to serve the senior community in Atlanta!
Nicole began her health care journey in 1995 and brings together everything she has learned in her over 20 years of experience to her role as Staffing Manager for Home Care Assistance. Nicole has 10 years’ experience managing long-term care solutions for seniors, 5 years’ experience in the home health field in addition to 8 years’ experience in ICU and CCU. Furthermore, she is a trained CNA and EMT. Nicole loves being a Staffing Manager because it is a puzzle to find the perfect Caregivers for a family, and she enjoys making the pieces of that puzzle fit just right! Her personal philosophy is that teamwork makes the dream work.
Shameeka studied biology at the University of Alabama and brings years experience in a home care setting. She specializes in human resources, customer service and staffing. Her personal philosophy is to have the courage to follow your heart and intuition, they somehow already know what you truly want to become. She is a very nurturing person and being able to provide individuals of different ages with exceptional care is what motivates her. She loves her role enables her to bring a positive change in the lives of seniors in her community.
Michelle Smith is an RN Supervisor and recent addition to the Home Care Assistance team. Having relocated to Atlanta from New Jersey in 2016, she brings with her over 25 years of experience as an RN. Michelle has worked in a number of settings including hospitals, home health care providers and retirement communities. When not serving clients, Michelle enjoys spending time with her husband and two daughters. She also spends time volunteering with her daughters’ activities as well as local charity organizations.
Susan Taylor Troutman, R.N.
Susan has been a registered nurse since 1978. Her nursing career includes hospital, thoracic surgeon’s nurse, Minimum Data Set in nursing care facilities and caring for aging parents, friends, and family. Susan joined the HCA Atlanta team in 2009, where she continues to share her knowledge and expertise.
“Home Care Assistance has been and continues to be a wonderful, interesting and challenging job!”
Terry is an experienced home care executive and Certified Senior Advisor, CSA. In his last position, he was the founder and CEO of Angel Heart Homecare located in Marietta, GA. He managed the company from 2009 to the end of 2016 when the agency was sold. Terry was also Vice President of Private Duty Services at Interim Healthcare of Atlanta, where he created a start-up private duty program for the Atlanta Home Health branch and grew the program to over $1,200,000 in annual revenue. He is passionate about the home care industry and helping seniors live healthy, independent lives at home.
Client Care Manager
An Atlanta native, Pam is a graduate of the University of Georgia and Georgia State University's graduate school. After a 30 year career in the advertising business as a Senior Vice President with J. Walter Thompson, she came to work at Home Care Assistance Atlanta in November 2009 as a case manager. Experience as a hospice volunteer convinced her that the next and most gratifying stage in her career would be in the realm of helping people and their families at the most troubling and confusing stages of their lives. That is what Home Care Assistance has provided. Pam is an avid gardener and supporter of the Atlanta theater community.
Elaina brings over 10 years of customer service experience to her role at Home Care Assistance, Her specialty is educating clients on our services with compassion and understanding. Elaina loves working as a client advocate to help each client find the best solution for their needs. Relieving stress from family caregivers and helping seniors to remain in their homes is what she finds most fulfilling in her role. Elaina's favorite part about working in customer service is answering the questions a client may not have even realized they need to ask. She aims to take as much of the work off of the client as possible, making the process as stress-free as possible. She looks forward to making a difference in the lives of local seniors!
Danielle brings over 20 years of customer service and operations experience to her position at Home Care Assistance. Danielle started in the health care industry in 2014 as a Managed Care Coordinator for a specialty pharmacy. She worked closely with patients and physicians coordinating their pharmacy care plan. Danielle has a genuine passion for helping people and serving the senior community. At Home Care Assistance, she looks forward to making a difference in the live's of our clients and their loved ones.
James brings over 15 years of customer service experience to his position at Home Care Assistance. He prides himself on his ability to provide quality customer service and understand the needs of those he serves. He has a genuine passion for helping people, which is what drew him to the home care industry. He looks forward to making a difference in the lives of seniors and their loved ones every day.
Laura has over a decade of experience in the medical field, where she has served as a medical assistant and front office manager. She is a certified MA with the state of California and worked for 10 years with an Internal Medicine DR who specialized in Geriatrics. Laura enjoys helping families and making them aware of all the options they have regarding home care. She hopes to help seniors live safely and independently at home.
Mina is a Licensed Vocational Nurse and began her career in health care in 2011. Since then, she has learned a lot in her many roles. She started as a hospice nurse and then became a nurse for concierge doctor, home health nurse, and intake coordinator for a home health & caregiving agency. Mina believes that helping people who can't help themselves is what we are here for. By working for Home Care Assistance, she feels she can make a difference in the lives of seniors and help the home care industry thrive.
Director of Client Services
Triff Cook, MBA, CMC is the Director of Client Services at Home Care Assistance. She is also a Geriatric Care Manager. A Geriatric Care Manager (or Aging Life Care Specialist) is a health and human services specialist who helps families who are caring for older relatives. The Geriatric Care Manager is trained and experienced in any of several fields related to care management. Triff is certified in Alzheimer’s Care and is a resource for families of older adults and others with chronic needs, including helping those suffering from Alzheimer’s Disease or Parkinson’s or exhibiting symptoms of dementia. She speaks often to groups on topics related to healthy aging.
Triff is a graduate of Dartmouth College and has an MBA from Emory University. She received her certification in Geriatric Care Management in 2009 from the National Association of Professional Geriatric Care Managers. An Atlantan since 1980, Triff paints, gardens and plays bridge-a game long associated with healthy aging!
Vientese studied Counseling and Human Services at Atlanta Christian College (Point University) and has five of experience working in HR and Recruiting in a Homecare setting. She is passionate about recruiting the best caregivers in an effort to provide tailored care to our clients. Her personal philosophy is: Always value your character and integrity, whether it's in your personal life or in the marketplace.
Yvonne has over ten years of experience in the medical field, working for a large in-home respiratory provider. She worked closely with physicians and hospitals to provide life-sustaining equipment dedicated to keeping aging seniors in their own homes. Yvonne is skilled at working with clients’ loved ones to help ensure an easy transition even though the seniors may have difficult health issues. She finds fulfillment in knowing that working in the home care field makes a difference in clients’ lives in a time of need.
"These folks are motivated from the heart."
"The Home Care Assistance team really gets the job done!! They are very professional and attentive. Plus they have great follow-up and are prompt to respond to my calls. These folks are motivated from the heart."- H.H. Norcross, GA
"As a care provider myself, seeing the care and personal touch being given to my mother gives me peace of mind that she is being given the care she deserves."
"Home Care Assistance has been providing support to my mother for over a year. They have taken special care to assign the best caregiver, reach out with concerns and deliver high-touch quality care. Our Client Care Manager has been amazing, taking calls after hours to ensure the needs of my mother are met. As a care provider myself, seeing the care and personal touch being given to my mother gives me peace of mind that she is being given the care she deserves."- J.F. Cumming, GA
"The entire staff provides top-notch service and support and are truly available whenever you need them."
"Home Care Assistance took care of my grandmother for a few years and they were absolutely wonderful. The entire staff provides top-notch service and support and are truly available whenever you need them. The caregivers were absolutely wonderful."- A.P. Charleston, SC
"The team made themselves available at all hours and showed remarkable responsiveness, patience, and kindness to my uncle, as well as every member of our family. "
"My family's experience with Home Care Assistance was outstanding. The Client Care Manager moved mountains to respond to my last minute, Friday afternoon request for 24-hour care for my elderly uncle. The team made themselves available at all hours and showed remarkable responsiveness, patience, and kindness to my uncle, as well as every member of our family. The Care Manager provided oversight and personal engagement all along the way. It was such a comfort and relief to know that my uncle was in such good hands when we could not be there with him in person."- M.P. San Francisco, CA
"They jumped into action the day I called and I had help within hours at my house in Atlanta!"
"I feel very fortunate that Home Care Assistance in Atlanta, Georgia, already came so highly recommended to me before my crisis occurred! When I needed immediate and emergency care for my husband, I looked no further than calling them and asking for their help. They jumped into action the day I called and I had help within hours at my house in Atlanta! The Home Care Assistance staff not only looked after my husband's needs but all of mine as well as a worn out wife! I found the staff to be very hands-on, as well as attentive to every little detail! Now, I am spreading the word, look no further than Home Care Assistance in Atlanta!"- K.O.
"As a healthcare professional myself and working with seniors on a daily basis, I trust them implicitly."
"Home Care Assistance Atlanta is a top-notch home care agency. As a healthcare professional myself and someone who works with seniors on a daily basis, I trust them implicitly. They have served many of my clients and have done a great job with each of them. They are always available to answer questions and take care of concerns that arise. I just cannot say enough wonderful things about this team."- R.M.
"Their caring compassion and professionalism are the best in the industry."
"Home Care Assistance provides exceptional services to their clients. Their caring compassion and professionalism are the best in the industry. As a professional Aging Life Care Manager, I know I can always count on Home Care Assistance to take the best care of my clients. "- K.C.
"The Care Manager's responsiveness when coordinating care for the patient's needs was nothing short of amazing."
"As a private patient advocate, I get frequent requests for recommendations for home care providers that are trustworthy and reliable. Home Care Assistance does a great job in selecting their providers and their care managers are phenomenal. I worked a recent case with them and the Care Manager's responsiveness when coordinating care for the patient's needs was nothing short of amazing. The caregivers Home Care Assistance assigned on this 24/7 case were knowledgeable, well-trained, compassionate and it was clear that they appreciated the support they have from their organization. Can't say enough good things about this organization!"- C.G.
Home Care Assistance is ready to help you and your family. Contact us today for a complimentary in-home consultation.Contact Us Today
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