Claudia brings nearly a decade of professional experience in senior care management to her role as Client Care Manager at Home Care Assistance. She brings vast knowledge to her role, especially in the areas of client support, quality assurance, staffing, and accounting. Claudia earned her Bachelors Degree in Business Management before entering the home care industry as a caregiver, where she quickly moved up to Care Manager after only a few months. Ever since she was young, she was determined to find a career which would make a difference in people's lives. After helping care for her grandmother, who suffered from dementia, her lifelong passion became helping seniors live safely and comfortably at home, ensuring top quality of life for them and peace of mind for their families.

As a Home Care Liaison, Deema has found a way to help seniors in our community find the specialized help they need to age with dignity and compassion wherever they call home. Individuals have different needs and Deema has had experience working with seniors of different backgrounds and medical histories. She uses that knowledge to ensure that our clients have exactly what they need at their time of need. Deema has a diverse background in health care, starting with practicing as a physician in the United Kingdom and Dubai. She received her Masters of Hospital Administration, enriching her knowledge of the healthcare process in the United States. This gives her a unique perspective that aids her clients beyond the home care services provided by Home Care Assistance.

Deema also worked as a Director of a memory care facility. There she became deeply acquainted with those living with Alzheimer’s and dementia. This experience has made enhancing patients’ lives one of her missions in life. She understands the issues that families and patients of Alzheimer’s and dementia face on a daily basis and is passionate about finding dementia-trained caregivers to provide the specialized, empathetic care they require. Her own grandmother currently lives with from dementia and is living at home receiving home care. Deema wants all families to have the same chance to age in the comfort of their own homes.

Patrick joins the Alamo team as a Staffing Manager. He graduated from the University of Davis with a BS in Neurobiology, Physiology, and Behavior. Patrick has a background in customer service. He is excited to join the world of home care and to match excellent caregivers to clients. Patrick grew up around seniors his whole life, and is passionate about making a positive impact on their lives. Patrick describes himself as an old soul, and loves to take hikes and be in nature.

Laura has over a decade of experience in the medical field, where she has served as a medical assistant and front office manager. She is a certified MA with the state of California and worked for ten years with an Internal Medicine doctor who specialized in Geriatrics. Laura enjoys helping families and making them aware of all the options they have regarding home care. She hopes to help seniors live safely and independently at home.

Yvonne has over ten years of experience in the medical field, working for a large in-home respiratory provider. She worked closely with physicians and hospitals to provide life-sustaining equipment dedicated to keeping aging seniors in their own homes. Yvonne is skilled at working with clients’ loved ones to help ensure an easy transition even though the seniors may have difficult health issues. She finds fulfillment in knowing that working in the home care field makes a difference in clients’ lives in a time of need.

Joseph brings ten years of customer service experience to his role at Home Care Assistance. His love for helping clients and the ability to personally make a difference in someone's life is what motivates him. Joseph loves working with each client to help find the best solution for their needs. Relieving stress from families and helping seniors remain in their homes with proper care is what he finds most fulfilling in his role. His goal daily is to change the lives he comes across on each phone call and ensure they have the care needed. He looks forward to making a difference in the lives of local seniors!

Ty'riek "Ty" Layne has worked for Home Care Assistance for almost three years in a variety of departments. He began as a Staffing Manager and was then promoted to Client Care Manager He is currently pursuing his Bachelor's Degree in Biological and Medical Sciences with the goal of going to medical school and becoming a doctor. He would like to use his skills to improve the lives of those around him and decrease the health disparities within various underserved communities. Ty understands that care is not always easy to accept or cope with, so he is honored to be apart of providing families with the best experience possible.

Julia has worked in the home care industry since 2017 and enjoys making a positive impact on families during their search for home care. She is passionate about guiding families through what can seem like a daunting process and helping to make the process as pleasant and easy as possible. Julia strives to lead a balanced and holistic lifestyle and feels very passionate about our Balanced Care Method’s focus on holistic care. She loves knowing our clients are being cared for in this way and that we care for them in all areas of their lives. Making a difference in the lives of seniors in her community puts a smile on her face every day!

Candi has lived in Alamo for over 25 years and looks forward to using her life skills and work experience to do something meaningful and community-based. On a personal level, she took care of her husband's 90 plus-year-old grandmother in this community, she also took care of her ailing father and mother. Candi says she would have been very happy to have had available to her the kind of resource that HCA provides to its clients. All of these reasons blended into her interest in the Home Care industry. Doing something meaningful, being useful and caring for an increasingly growing community is what she wanted to pursue. For the past three years, Candi worked for Kaiser Permanente's IT Disaster Recovery team- developing and implementing applications in the event of a natural or other disaster. Previous to that, she worked for the UC Berkeley campus as a financial aid counselor for graduate and law students, all contributing to her experience in customer service and counseling. Candi also has a long history of contributing to local philanthropies and most recently, one of the top event fundraisers for Kaiser Permanente's Walk for your Heart with the American Heart Association.

Cherie earned her degree in Business Accounting and Nursing, completing both in the Philippines. She worked in a corporate office environment for more than 15 years and as a caregiver/medical technician, 5 years here in the U.S. These experiences allow her to excel as a hiring manager in the home care industry. Cherie's area of expertise is in all aspects of employee interaction. She excels at hiring, training, orienting, customer service, client care, and vendor service. Her personal philosophy is, "Life was meant to be lived, and curiosity must be kept alive. Fill your cup of life with sunshine and laughter".

Elena graduated with a bachelor's degree from the Philippines, majoring in banking and finance. She worked in one of the biggest chain stores as a General Clerk for almost ten years, worked for almost three years as Certified Nursing Assistant in a convalescent facility, and worked as a Department Manager in a retail store for four years. Incorporating her skills in management and in the medical field has made her a great Staffing Manager at Home Care Assistance. For Elena, a fulfilling career is not only the money that you make but also about how you serve others and make people happy and satisfied with the service you give. Giving the best she can is her goal in everything she does.

Decebelle, known as Deci, has five years of professional experience working in the medical field as a Medical Assistant and as a Unit Secretary for a Skilled Nursing Facility and Rehabilitation Center. Deci handled administrative and clerical duties for four nursing stations, communicated between residents/patients and clinical staff, assisted with admitting/discharging patients, and staffed certified nursing assistants and licensed nurses. Deci also has an Associate Degree in Applied Science in Medical Assisting. She brings her expertise in medical terminology, staffing and communication skills to her role as Staffing Manager, where she is proud to be a part of a team that supports older adults.

As a Director of Business Development for Home Care Assistance, Francesca Vogel helps seniors and their families navigate their care needs with compassion, experience and expertise. Francesca brings 26 years of healthcare industry experience to Home Care Assistance including 12 years as an Eldercare Consultant for AdvoLife, now LivHOME. Francesca also worked as a customer relations manager and regional trainer for Heartland Home Healthcare, where she managed training for employees from six locations. Prior to that role, she worked in sales and marketing for several skilled home care agencies and hospitals. She even served as a cardiovascular technician which gives her direct patient care experience.

Francesca is a member of the East Bay Case Management Association for which she served as President from 2009-2011. She is a member of the John Muir Health Foundation Philanthropic Advisors Council, a John Muir Health Foundation Women’s Philanthropic Circle member, and was on the Hospice of the East Bay 2015-2017 Gala Committee. She has served as President board of directors for Mobility Matters in Contra Costa County since 2017 and is a board member with the Advisory Board for the American Cancer Society.

Call Francesca today at 925-989-6877 to learn how Home Care Assistance can help you or a loved one.

Jill has been with Home Care Assistance for over four years and is a valuable asset to the East Bay team. She brings over 10 years of experience in helping families find the right care for their loved ones so that they can continue aging in place. Jill believes that most people, given the choice, would rather stay in the comfort of their home as they age and so she is passionate about working with clients and their families in achieving the highest quality of in-home care.

Joy's area of expertise is in delivering exceptional care and effective communication. She received her BS in Nursing in the Philippines and then worked as a caregiver and CNA in the Bay Area for 5 years. Through this experience, she honed her skills in dealing with the elderly, delivering first-hand exceptional care, being a good advocate for clients, and developing good working relationships with all of her coworkers. She contributes her best every day to make sure clients and caregivers have positive experiences and that her team continually grows and develops.

Her personal philosophy is to love your job and the people you're working with. She believes working with passion makes a person more efficient and makes it easier to have good working relationships with one's team. A big reason why she enjoys her role with Home Care Assistance is because of the people she gets to work with every day. She believes that getting along with the whole team makes work fun and exciting, even during the busiest and most challenging times.

KJ brings over five years of professional experience working in the medical field in various capacities to her role as Staffing Manager. She has handled administrative and clerical duties for five nursing stations and is an expert at communicating between doctors, social workers, families, residents and patients. KJ's experience also extends into discharge planning, where she has assisted with admitting and discharging patients, and staffing, where she has worked with certified nursing assistants and licensed nurses. KJ also has an Associate Degree in Licensed Vocational Nursing (LVN). She brings her expertise in medical terminology and staffing along with her communication skills to her role as Staffing Manager, where she is proud to be a part of a team that supports older adults.

Margaret is a seasoned professional with over 14 years experience in the senior care industry. Her experience and background is in business development, sales and client care services. With her diverse background, she has been instrumental in connecting clients to appropriate and reputable resources. Her personal passion is working directly with clients and their families providing the support and care that they need during times of life's transitions in the aging process. She advocates for seniors, especially those who have no one to advocate for them. Additionally, she has a special place in her heart for assisting seniors who have served our country in the military. Margaret is proud to be a part of Home Care Assistance, an organization where her values align in both compassion and determination in enhancing our clients' lives by creating innovative ways to assist them in remaining in their homes.

Susan has 25 years of experience in the healthcare field and has spent the last 17 years in non-medical home care. She started her career as a Staffing Manager and quickly moved up to Executive Director before moving to Home Care Assistance. Susan's expertise in home care and her passion for advocating for seniors is critical to her role as Client Care Manager, where she offers first-class support to clients. Susan's success in developing the client-caregiver relationship allows her to expertly match clients for optimal satisfaction and comfort. Her invaluable experience and dedication make her a valuable asset to the Alamo care team.

Victoria has been working in staffing for Home Care Assistance for almost eight years. Previously, Victoria worked for two French health companies including Sanofi Pharmaceutical, where she spent ten years as a Marketing Assistant, and Rhone Poulenc, where she spent three years as a Marketing Consultant. She also brings over eight years of experience in billing and payroll from her role at Northview Pacific Laboratory and earned a Bachelor of Science degree in Marketing from Assumption College in Manila in the Philippines. Victoria is highly passionate about home care and dedicated to finding the most ideal matches for clients based on their unique care needs and individual preferences.