Alamo’s Trusted Choice
For Home Care

Claudia brings nearly a decade of professional experience in senior care management to her role as Client Care Manager at Home Care Assistance. She brings vast knowledge to her role, especially in the areas of client support, quality assurance, staffing, and accounting. Claudia earned her Bachelors Degree in Business Management before entering the home care industry as a caregiver, where she quickly moved up to Care Manager after only a few months. Ever since she was young, she was determined to find a career which would make a difference in people's lives. After helping care for her grandmother, who suffered from dementia, her lifelong passion became helping seniors live safely and comfortably at home, ensuring top quality of life for them and peace of mind for their families.

Jesse is a recognized leader in the home care industry and brings a wealth of professional strengths and industry experience to Home Care Assistance. He has over 12 years of experience in managing, leading and building cohesive teams. He had deep community ties and a network spanning from Palo Alto to Alamo.

Jesse’s expertise in care management is equally matched by his commitment to clients and families. Jesse approaches each unique care situation with a level-headed perspective and clarity. His clients are confident in his advice and ability to handle difficult situations and resolve conflicts.

Briana Hampton brings more than 12 years of experience in specialty in-home care services, where she is a highly regarded caregiver and provides organizational support. Prior to her home care career, she worked in retail management overseeing staff and meeting the goals and objectives of her division. Briana’s level of personal attention to her clients’ needs made her immediately stand out in the industry putting her in very high demand to provide in-home care services, often on long-term assignments. Her talent for creating lasting and meaningful bonds with her clients is a strong trait that is immediately recognizable, and the quality of work she contributed offered her clients peace of mind and a true sense of companionship.

Briana is a member of the John Muir Health Foundation Women's Philanthropic Circle and part of the board of directors for Mobility Matters. She works closely with our Home Care Liaison, Francesca Vogel, to ensure that every client receives the tailored care they need.

Call Briana today at 925-628-0295 to learn how Home Care Assistance can help you or a loved one.

Candi has lived in Alamo for over 25 years and looks forward to using her life skills and work experience to do something meaningful and community-based. On a personal level, she took care of her husband's 90 plus-year-old grandmother in this community, she also took care of her ailing father and mother. Candi says she would have been very happy to have had available to her the kind of resource that HCA provides to its clients. All of these reasons blended into her interest in the Home Care industry. Doing something meaningful, being useful and caring for an increasingly growing community is what she wanted to pursue. For the past three years, Candi worked for Kaiser Permanente's IT Disaster Recovery team- developing and implementing applications in the event of a natural or other disaster. Previous to that, she worked for the UC Berkeley campus as a financial aid counselor for graduate and law students, all contributing to her experience in customer service and counseling. Candi also has a long history of contributing to local philanthropies and most recently, one of the top event fundraisers for Kaiser Permanente's Walk for your Heart with the American Heart Association.

Cherie earned her degree in Business Accounting and Nursing, completing both in the Philippines. She worked in a corporate office environment for more than 15 years and as a caregiver/medical technician, 5 years here in the U.S. These experiences allow her to excel as a hiring manager in the home care industry. Cherie's area of expertise is in all aspects of employee interaction. She excels at hiring, training, orienting, customer service, client care, and vendor service. Her personal philosophy is, "Life was meant to be lived, and curiosity must be kept alive. Fill your cup of life with sunshine and laughter".

Elena graduated with a bachelor's degree from the Philippines, majoring in banking and finance. She worked in one of the biggest chain stores as a General Clerk for almost ten years, worked for almost three years as Certified Nursing Assistant in a convalescent facility, and worked as a Department Manager in a retail store for four years. Incorporating her skills in management and in the medical field has made her a great Staffing Manager at Home Care Assistance. For Elena, a fulfilling career is not only the money that you make but also about how you serve others and make people happy and satisfied with the service you give. Giving the best she can is her goal in everything she does.

Decebelle, known as Deci, has five years of professional experience working in the medical field as a Medical Assistant and as a Unit Secretary for a Skilled Nursing Facility and Rehabilitation Center. Deci handled administrative and clerical duties for four nursing stations, communicated between residents/patients and clinical staff, assisted with admitting/discharging patients, and staffed certified nursing assistants and licensed nurses. Deci also has an Associate Degree in Applied Science in Medical Assisting. She brings her expertise in medical terminology, staffing and communication skills to her role as Staffing Manager, where she is proud to be a part of a team that supports older adults.

As the Home Care Liaison for Home Care Assistance, Francesca Vogel helps seniors and their families navigate their care needs with compassion, experience and expertise. Francesca brings over 25 years of healthcare industry experience to Home Care Assistance including 12 years as an Eldercare Consultant for AdvoLife, now LivHOME. Francesca also worked as a customer relations manager and regional trainer for Heartland Home Healthcare, where she managed training for employees from six locations. Prior to that role, she worked in sales and marketing for several skilled home care agencies and hospitals. She even served as a cardiovascular technician which gives her direct patient care experience. Francesca is a member of the East Bay Case Management Association for which she served as President from 2009-2011. She is also a member of the John Muir Health Foundation Philanthropic Advisors Council, the John Muir Health Foundation Women’s Philanthropic Circle, the Hospice of the East Bay 2015-2017 Gala Committee, the 2017 President board of directors for Mobility Matters in Contra Costa County, and a board member with the Advisory Board for the American Cancer Society. Francesca received her Associate of Arts degree from Diablo Valley College in Pleasant Hill and is a Walnut Creek native.

Call Francesca today at 925-989-6877 to learn how Home Care Assistance can help you or a loved one.

Jill has been with Home Care Assistance for over four years and is a valuable asset to the East Bay team. She brings over 10 years of experience in helping families find the right care for their loved ones so that they can continue aging in place. Jill believes that most people, given the choice, would rather stay in the comfort of their home as they age and so she is passionate about working with clients and their families in achieving the highest quality of in-home care.

Joy's area of expertise is in delivering exceptional care and effective communication. She received her BS in Nursing in the Philippines and then worked as a caregiver and CNA in the Bay Area for 5 years. Through this experience, she honed her skills in dealing with the elderly, delivering first-hand exceptional care, being a good advocate for clients, and developing good working relationships with all of her coworkers. She contributes her best every day to make sure clients and caregivers have positive experiences and that her team continually grows and develops.

Her personal philosophy is to love your job and the people you're working with. She believes working with passion makes a person more efficient and makes it easier to have good working relationships with one's team. A big reason why she enjoys her role with Home Care Assistance is because of the people she gets to work with every day. She believes that getting along with the whole team makes work fun and exciting, even during the busiest and most challenging times.

KJ brings over five years of professional experience working in the medical field in various capacities to her role as Staffing Manager. She has handled administrative and clerical duties for five nursing stations and is an expert at communicating between doctors, social workers, families, residents and patients. KJ's experience also extends into discharge planning, where she has assisted with admitting and discharging patients, and staffing, where she has worked with certified nursing assistants and licensed nurses. KJ also has an Associate Degree in Licensed Vocational Nursing (LVN). She brings her expertise in medical terminology and staffing along with her communication skills to her role as Staffing Manager, where she is proud to be a part of a team that supports older adults.

Margaret is a seasoned professional with over 14 years experience in the senior care industry. Her experience and background is in business development, sales and client care services. With her diverse background, she has been instrumental in connecting clients to appropriate and reputable resources. Her personal passion is working directly with clients and their families providing the support and care that they need during times of life's transitions in the aging process. She advocates for seniors, especially those who have no one to advocate for them. Additionally, she has a special place in her heart for assisting seniors who have served our country in the military. Margaret is proud to be a part of Home Care Assistance, an organization where her values align in both compassion and determination in enhancing our clients' lives by creating innovative ways to assist them in remaining in their homes.

May has a Bachelor of Science in Nursing degree and is well versed in the medical field. She prides herself on effectively using the nursing process of assessment, diagnosis, planning, implementation and evaluation in every task she tackles. She started with Home Care Assistance as a caregiver, which allows her to help caregivers devise effective plans of care for our clients. Aside from home care, she has also worked with her family business for over 10 years.

Susan has 25 years of experience in the healthcare field and has spent the last 17 years in non-medical home care. She started her career as a Staffing Manager and quickly moved up to Executive Director before moving to Home Care Assistance. Susan's expertise in home care and her passion for advocating for seniors is critical to her role as Client Care Manager, where she offers first-class support to clients. Susan's success in developing the client-caregiver relationship allows her to expertly match clients for optimal satisfaction and comfort. Her invaluable experience and dedication make her a valuable asset to the Alamo care team.

Victoria has been working in staffing for Home Care Assistance for almost eight years. Previously, Victoria worked for two French health companies including Sanofi Pharmaceutical, where she spent ten years as a Marketing Assistant, and Rhone Poulenc, where she spent three years as a Marketing Consultant. She also brings over eight years of experience in billing and payroll from her role at Northview Pacific Laboratory and earned a Bachelor of Science degree in Marketing from Assumption College in Manila in the Philippines. Victoria is highly passionate about home care and dedicated to finding the most ideal matches for clients based on their unique care needs and individual preferences.