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339 Primerose Rd.   |   San Mateo, CA 94401   |   Call: 650-761-4867

San Mateo’s First Choice for Senior Home Care and Elder Care Services

Serving happy clients in:

  • San Mateo
  • Burlingame
  • Hillsborough
  • Belmont
  • Half Moon Bay
  • Surrounding Communities
  • and more!

For over fifteen years, Home Care Assistance and our experienced caregivers have served seniors and their families with exceptional home care.

We provide older adults in San Mateo and the broader community with one-on-one support that allows them to live safely and independently at home.

As the premier home care provider in San Mateo, we have the deepest employee roster of skilled and compassionate caregivers. As a result, our Client Care Managers are able to match our clients to caregivers not only based on their home care needs, but also their personalities and interests. We offer high quality assisted living where seniors most prefer: at home.

Our 24/7 Guarantee means that we will be there when you need us – days, nights and weekends. Call us today to learn more or visit our office in San Mateo.

We offer high quality assisted living where seniors most prefer: at home.

Learn more about our innovative in-home brain health program

A new approach to promoting cognitive vitality. Take advantage of the latest scientific breakthroughs in the familiar home environment.

The Home Care Assistance Advantage

Why Choose Home Care Assistance

We strive to provide the best service. Here are a few reasons, among many others.

Check Mark

Daily Care Experts

We specialize in around the clock care to help seniors live well at home.


Available 24/7

Care managers are on call for clients and their families, even during nights and weekends.


High Caliber Caregivers

We typically hire only 1 in 25 applicants and provide ongoing training and supervision.


Balanced Care

Our unique approach to care promotes healthy mind, body and spirit.

No Contract

No Long Term Contracts

Use our services only as long as you're 100% satisfied.

Peace of Mind

Peace of Mind

Independent industry surveys place our client satisfaction rate at 97%.

A Trusted Partner

A Trusted Partner

We’re honored to be Preferred Providers for professionals in both the medical and senior communities.

Cognitive Therapeutics

Cognitive Therapeutics

Our proprietary cognitive stimulation program addresses cognitive decline, building on our expertise in brain health.

Meet the San Mateo Team

Ani Sarkissian
Head of Operations
Bridget Lynch
Director of Client Services
Christlyn Bathurst
Caregiver Recruiter
Grace Ramos
Staffing Manager
Katie Schowengerdt
Client Care Manager
Sharon Escobar
Staffing Manager
Vanessa Treadwell
Junior Home Care Liaison
Yvonne Razo
Care Advisor
Mina Yap
Care Advisor
Laura Contreras
Care Advisor
James Ferlin
Care Advisor

Visit Our Office Today!

Palo Alto Storefront


339 Primerose Rd.
San Mateo, CA 94401


Call us at 650-761-4867

Office Hours

Our office is open from 9am – 5pm but we are available 24/7 to help so call us now!

Message the Care Team

Click here to email the team now!

Local Testimonials: Read what your neighbors are saying about Home Care Assistance!

  • Jean and Jowett are nicest people in HCA. Especially when you need to adjust your own time..Caregivers are very unique in every way..These people are truly dedicated to their jobs. Highly recommendable and classy caregivers! Excellent work!
    San Mateo, CA
  • For the past three years, my husband and I have been in need of home care and due to difficult scheduling and different needs, we tried several different agencies. We have had Home Care Assistance for 10 months now and I am very impressed with the high caliber of the caregivers plus the beyond expected assistance of the Schedulers, Financial Advisors and Client Care Managers. I would very highly recommend Home Care Assistance; they are a very responsible, caring and well run, top notch organization.
    Hillsborough, CA
  • I have known Megan from Home Care Assistance for about 3+ years. The company is extremely professional and easy to work with. I have been impressed by the programs they deliver to seniors, as well as their extensive expertise on keeping seniors happy and healthy in their homes. So much so, when my uncle was home for his last days we employed Home Care Assistance and could not have been happier with the sincere care giving and overall assistance the home care professionals provided at all hours, 24/7 for those few weeks. Thank you all!
    San Mateo, CA
  • My relationship with Home Care Assistance began in July of 2007 and has been very pleasant to date. The office is in a convenient location in downtown Palo Alto to stop by and meet with the staff and the caregivers are very compassionate. I would recommend them to anyone looking for home care in the Bay Area.

    San Carlos, CA
  • The management and commitment to quality service is top-notch at Home Care Assistance. You can feel safe entrusting the care of your loved ones to their thoroughly vetted, skilled and compassionate caregivers.
    San Carlos, CA
  • ​I am writing to commend your employee, Brittney. She has been assisting my parents for several weeks. I have been staying at the house for four of Brittney's shifts, and she is a huge encouragement to my parents, who are in their 80’s, and facing my Mom's terminal illness.
    Brittney is cheerful, caring, engaging, and kind. She is great at encouraging my Dad in how to best care for Mom's colostomy, showing him how she does it and helping him keep supplies stocked. My parents eagerly await her arrival each morning, and brag about how great she is to anyone who will listen. She prepares appetizing meals for Mom, and has a great sense for when to spend time with Mom and when to attend to household needs.
    Brittany is sensitive to Mom's good days and bad days, not pushing her too hard when Mom isn't up to it, but encouraging her to maintain her strength when she is able to exercise a bit.
    Thank you so much for providing excellent household and health support during a very difficult time for my family. Thank you even more for providing my parents with a caregiver who brings joy, compassion, expertise and encouragement. All our family members are 1,000 or more miles away, so knowing that Brittney is "on the job" helps ease our minds between our visits.
    You have our heartfelt gratitude. We are so pleased to have Brittney, and Home Care Assistance on our team as we work to support our parents.
    San Mateo, CA
  • Katie with Home Care Assistance was very compassionate and helpful in discussing our needs and setting up our interview with a supervisor in the area. We had another very positive experience with the supervisor and did start with a caregiver 2x per week. Unfortunately my mother balked at having someone come into the house ( as we had feared) and my father felt he had to let the caregiver go after 2 weeks. I thought the caregiver Vicki was lovely and would recommend Home Care Assistance to a friend. I would also try to use this agency in the future should we decide to try again.
    San Mateo, CA
  • The service was a godsend. Jackie Mok was a great liaison helping us profile the caretaker, follow up with "quality assurance" and is very responsive with changes. The caregivers were also very attentive and willing to provide us with the help that was so critical to the family.
    Seattle, WA
  • The home health aides provided when I returned home from a rehab facility recovering from fractured bones due to a bad fall were extremely helpful and knowledgeable with regard to personal care, helping with meals and taking me to appointments when necessary. Jackie Mok was always available to handle any problems and provided excellent advice. I highly recommend the company.
    San Mateo, CA
  • Jackie did her best to find a good caregiver for my mom. She was very pleasant and made transition very easy. Even though my mom decided she could not accept anyone but family in the house, Jackie understood and did everything she could have done to make it work. I recommend Home Care Assistance without reservation.
    San Mateo
  • When you enter the maze of finding good in-home care for your elderly parent, it can be quite daunting. Please benefit from my experience and call this company. With just one short phone call, all your troubles will melt away! I promise! My dad was discharged after a two-week hospitalization in CCU. I called Home Care Assistance and they staffed the job the same day, and it was New Year's Day! Every caregiver has been fantastic. Once you find a caregiver whom you really bond with, the company will do everything in their power to keep sending that particular caregiver.
    San Mateo
  • Home Care Assistance was great in setting up at-home care for my father on short notice, following his brief hospitalization and his strong desire to return home instead of staying in a nursing home. They worked with my father to provide 24/7 home care assistance for the first couple of weeks that he was back home, then to gradually cut back as he needed less care. They also helped with transportation since he was not allowed to drive his own car. Since I do not live locally, Katie and Ani were in contact with me every day or so to provide status updates. I can't thank them enough for their caring and help.
  • Home Care Assistance has been such a relief to me! I know that my mom is in good hands. They took the time to get to know her and found a caregiver who would work well with my mom. The communication is clear and rapid. I feel so thankful for this company and love that it feels like a family business!
    San Carlos, CA
  • My husband and I never expected to need home care at 68 years of age. He had a hip replacement and a few days later I herniated a disc while helping him lift his leg. Neither one of us could help our self or the other. The day it happened we called Homecare Assistance and after an interview in our home, that evening we had a caregiver with us. From the beginning we had very competent caregivers 24-7; there was never a shift that was not covered. We had the usual needs, and also had the requirement that the caregiver keep our two golden retrievers away from us and let them out to our backyard multiple times daily. Our caregivers were never idle. Unasked, they vacuumed, did laundry, played with our dogs made shopping lists, and even shopped. We could not have been happier to have them in our home. We felt safe and cared for at all times. Last night was their last shift, and we both miss them already.
  • We hired Home Care Assistance for my father's needs resulting from Parkinson's disease and we could not be more pleased with the service that we have received. We asked for a male caregiver because my mother did not want a female caregiver giving my dad his baths in the morning and they not only made sure that we got a regular male caregiver but on those rare occasions when the caregiver must take a shift off they do their best to get us another male caregiver to fill in. Additionally, our regular caregiver is wonderful. He is a very hard worker, very friendly and trustworthy. He has managed to develop a great relationship with my dad – possibly because my dad is a retired Coast Guard captain and he is a retired Philippines Air Force pilot. He has no problem doing the “dirty work” and regularly provides shopping lists of items he needs to do his job.
Read All the Testimonials

Resource Downloads

We strive to inform and educate. Here is a small sample of resources we have to offer.

What is Home Care Guide

What is Home Care Guide

Our 19-Page introductory guide provides full details on our home care services and tools to determine if we are right for you and your family.

Agency Evaluation Checklist

Agency Evaluation Checklist

This handy checklist helps you ask the right questions when choosing your home care provider.

Talking to Your Parents

Talking to Your Parents About Home Care

Conversations about long-term care can be difficult. Use our guide for tips on initiating a family meeting or care planning conversation.

Hospital to Homecare

Hospital to Home Care

Our detailed guide outlines the entire discharge process and explains how home care can ensure a smooth and safe transition home.

Discharge Planning Checklist

Discharge Planning Checklist

Our checklist covers the most important steps during an often stressful discharge - from medical equipment to home health to warning signs.

Living Well at Home

Living Well at Home

Find out how home care can help you live happily and independently in the comfort and safety of your own home.


Local Resources

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