Pasadena’s First Choice for Senior Home Care and Elder Care Services
Serving happy clients in:
- San Gabriel Valley
- Greater Los Angeles
- and more!
For over fifteen years, Home Care Assistance and our experienced caregivers have served seniors and their families with exceptional home care.
We provide older adults in Pasadena and the broader community with one-on-one support that allows them to live safely and independently at home.
As the premier home care provider in Pasadena, we have the deepest employee roster of skilled and compassionate caregivers. As a result, our Client Care Managers are able to match our clients to caregivers not only based on their home care needs, but also their personalities and interests. We offer high quality assisted living where seniors most prefer: at home.
Our 24/7 Guarantee means that we will be there when you need us – days, nights and weekends. Call us today to learn more or visit our office in Pasadena.
We offer high quality assisted living where seniors most prefer: at home.
How can we help you?
Learn more about our innovative in-home brain health program
A new approach to promoting cognitive vitality. Take advantage of the latest scientific breakthroughs in the familiar home environment.
The Home Care Assistance Advantage
Why Choose Home Care Assistance
We strive to provide the best service. Here are a few reasons, among many others.
Daily Care Experts
We specialize in around the clock care to help seniors live well at home.
Care managers are on call for clients and their families, even during nights and weekends.
High Caliber Caregivers
We typically hire only 1 in 25 applicants and provide ongoing training and supervision.
Our unique approach to care promotes healthy mind, body and spirit.
No Long Term Contracts
Use our services only as long as you're 100% satisfied.
Peace of Mind
Independent industry surveys place our client satisfaction rate at 97%.
A Trusted Partner
We’re honored to be Preferred Providers for professionals in both the medical and senior communities.
Our proprietary cognitive stimulation program addresses cognitive decline, building on our expertise in brain health.
We strive to inform and educate. Here is a small sample of resources we have to offer.
Meet the Pasadena Team
Carla's area of expertise is Staffing. She worked at another agency for 3 years as a receptionist and occasional caregiver on nights and weekends as she was going to LVN school at Pacific College in Costa Mesa. After that she became a Staffing Coordinator for that agency for 6 years prior to her transition to HCA. Carla's personal philosophy is, "treat others how you want to be treated". She has experience taking care of her own grandparents as well as non-family members, so she understands what her caregivers go through on their shifts as well as their expectations of care. With all of her combined experience in care-giving, being the family member of the care recipients, and scheduling, Carla has the patience, understanding, and heart needed to be a Staffing Manager for HCA. She enjoys assuring clients and their families that they can continue with their daily lives with the help of our caregivers. Carla hopes that when she grows older, that she will have a great caregiver so that not all of the responsibility of caring for her will fall on her daughter. She enjoys her job because she gets to meet and talk to different people, personalities, hear stories and tackle different scenarios. Making sure her caregivers, clients and their families are all happy is what makes her happy at the end of the day.
Arlene has worked in the field of social services for over fifteen years and recently received her Master’s Degree in Aging Services Management from the University of Southern California. She holds a Bachelor’s Degree in Recreation & Leisure Studies, which is where she has the vast majority of her experience working with older adults. Arlene served as the assistant to the Community Services Supervisor at the Weingart Senior Center in Lakewood, where she was responsible for implementing activities and providing social services to adults 50 and older. Arlene has over three years of experience as a Client Care Manager in non-medical home care, where she enjoys working directly with clients and their families to provide solutions to help older adults live happier, healthier lives while giving their family the peace of mind that their loved ones are safe when they cannot be there.
Jonna's professional experience is in sales, mentoring, and strategic market development. Her education includes a B.A. in Human Communication Studies from California State University, Fullerton and a M.A. in Counseling from Azusa Pacific University. Jonna started in the health care industry in 2011 as an Admissions and Marketing Director for a skilled nursing facility. She has extensive sales experience in the post-acute sector including skilled nursing facilities, home health, and non-medical home care. Jonna's most recent position was the Area Operations and Sales Manager for a non-medical home care agency for Orange County, South Bay, and Inland Empire regions. Jonna's personal philosophy is to change the outlook of how others view and experience senior healthcare. She is absolutely thrilled to be a part of an innovative team that is truly defining how the world is aging.
Sam McGavin's professional experience is in business management. A local to the area, Sam worked for the past six years as an Executive Director of a successful home care location that he started up and managed in the Pasadena community. He enjoys working on this team of top industry professionals and is dedicated to building HCA's reputation as the leader in home care. He is excited to further serve Pasadena area residents in his new role as Client Care Manager.
Mina is a Licensed Vocational Nurse and began her career in health care in 2011. Since then, she has learned a lot in her many roles. She started as a hospice nurse and then became a nurse for concierge doctor, home health nurse, and intake coordinator for a home health & caregiving agency. Mina believes that helping people who can't help themselves is what we are here for. By working for Home Care Assistance, she feels she can make a difference in the lives of seniors and help the home care industry thrive.
James brings over 15 years of customer service experience to his position at Home Care Assistance. He prides himself on his ability to provide quality customer service and understand the needs of those he serves. He has a genuine passion for helping people, which is what drew him to the home care industry. He looks forward to making a difference in the lives of seniors and their loved ones every day.
Laura has over a decade of experience in the medical field, where she has served as a medical assistant and front office manager. She is a certified MA with the state of California and worked for 10 years with an Internal Medicine DR who specialized in Geriatrics. Laura enjoys helping families and making them aware of all the options they have regarding home care. She hopes to help seniors live safely and independently at home.
Barbara brings years of experience in the senior care industry to her position as Care Advisor for Home Care Assistance. She previously worked at A Place for Mom, where she received an in-depth education on all of the options in senior care. It became clear to her early in her career that almost everyone wants to stay independent for as long as possible and that there is a deep desire to remain in one's own home. She also saw this to be true in her own personal experience with her mom and both of her in-laws. While the home care was for her loved ones, she also saw how the experience directly benefited her own life. She believes that having a trusted homecare partner made it possible for her to be a daughter again. Barbara came to Home Care Assistance with a passion for helping others live out their lives with happiness and dignity in the home that holds their memories. She feels she has truly done her job when she can assist families in finding the peace of mind that she was able to have during her time of need.
Ashley is a Certified Senior Advisor with a degree in Business and Marketing. She has over ten years of professional experience in home care and has worked in home care business development on a national level. Ashley's effective communication skills and high transparency allow her to fully support all of a client's unique needs and preferences in a smooth and efficient process. Her extensive management skills and ability to balance changing demands make her best suited to serve the growing needs of the senior population in the greater Los Angeles area. With her widespread knowledge on aging and health, Ashley excels at caring for clients while providing their families peace of mind.
Becky Happach joins the Pasadena care team as Home Care Liaison. Becky is a senior care professional with years of experience in marketing, sales and care management for home care, hospice care and continuing care retirement communities (CCRCs). She is passionate about all aspects of senior health care and is excited to share Home Care Assistance’s Balanced Care Method™, a holistic approach to healthy aging, with seniors in Pasadena, La Cañada, San Gabriel Valley and surrounding areas. As an active member of the community, Becky is engaged in the Pasadena Senior Center, Monrovia and Duarte Chambers of Commerce, the Fiduciary Round Table of San Gabriel Valley, the Elder Abuse Coalition and more. Her personal drive and industry knowledge make Becky a valuable addition to the Pasadena Home Care Team!
Melissa has 5 years of experience in her areas of expertise which include scheduling, customer service, human resources, management, training, leadership, and team building. She has a degree in Business Management Human Resources which helps in her Staffing Manager role with conducting job interviews, recruit and hiring new employees, and matching caregivers with clients. Melissa's experience as a supervisor helps her with managing the caregiver and client situations and staffing while providing them with the best customer service. She really likes the fact that she is able to make a difference in the lives of her clients and families. Melissa also enjoys the way it feels to build relationships with her clients and caregivers; it gives her a sense of accomplishment knowing she is enhancing these individual's lives.
Alexis is an industry veteran with a decade of experience in senior care, and is among the most knowledgeable and best connected senior care experts in Orange County. Alexis was most recently the Director of Community Relations at Salus Homecare, and is excited to grow further at HCA - building the strongest team and reputation in Orange County as well as developing her skills as both a local leader and a sales leader.
In order to maintain the Certified Senior Advisor (CSA) certification, Liz is required to demonstrate a commitment to high standards, continuing education, professional ethics, and trust. She has spent many years in business development and marketing within the home care industry. Coming to work everyday, knowing she is educating the community, and doing a valuable service by helping seniors obtain the best care possible, makes her smile. Growing up in Arcadia and raising her children in La Canada has given her broad access to many resources. Liz belongs to the AlzheimersTaskForce, San Gabriel Valley Senior Specialist Group and is a volunteer fundraiser for the Pasadena Senior Center. Working for Home Care Assistance has allowed her to represent a company that “changes the way the world ages.”