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148 Hawthorne Ave   |   Palo Alto, CA 94301   |   Call: 650-462-6900

Palo Alto’s First Choice for Senior Home Care and Elder Care Services

Serving happy clients in:

  • Palo Alto
  • Menlo Park
  • Woodside
  • Atherton
  • Portola Valley
  • San Carlos
  • Los Altos
  • Los Altos Hills
  • and more!

For over fifteen years, Home Care Assistance and our experienced caregivers have served seniors and their families with exceptional home care.

We provide older adults in Palo Alto and the broader community with one-on-one support that allows them to live safely and independently at home.

As the premier home care provider in Palo Alto, we have the deepest employee roster of skilled and compassionate caregivers. As a result, our Client Care Managers are able to match our clients to caregivers not only based on their home care needs, but also their personalities and interests. We offer high quality assisted living where seniors most prefer: at home.

Our 24/7 Guarantee means that we will be there when you need us – days, nights and weekends. Call us today to learn more or visit our office in Palo Alto.

We provide one-on-one support that allows your loved ones to live safely and independently at home.

Learn more about our innovative in-home brain health program

A new approach to promoting cognitive vitality. Take advantage of the latest scientific breakthroughs in the familiar home environment.

The Home Care Assistance Advantage


Why Choose Home Care Assistance


We strive to provide the best service. Here are a few reasons, among many others.

Check Mark

Daily Care Experts

We specialize in around the clock care to help seniors live well at home.

Clock

Available 24/7

Care managers are on call for clients and their families, even during nights and weekends.

Certificate

High Caliber Caregivers

We typically hire only 1 in 25 applicants and provide ongoing training and supervision.

Balance

Balanced Care

Our unique approach to care promotes healthy mind, body and spirit.

No Contract

No Long Term Contracts

Use our services only as long as you're 100% satisfied.

Peace of Mind

Peace of Mind

Independent industry surveys place our client satisfaction rate at 97%.

A Trusted Partner

A Trusted Partner

We’re honored to be Preferred Providers for professionals in both the medical and senior communities.

Cognitive Therapeutics

Cognitive Therapeutics

Our proprietary cognitive stimulation program addresses cognitive decline, building on our expertise in brain health.

Visit Our Office Today!

Palo Alto Storefront

Address

148 Hawthorne Ave
Palo Alto, CA 94301

Phone

Call us at 650-462-6900

Office Hours

Our office is open from 9am – 5pm but we are available 24/7 to help so call us now!

Message the Care Team

Click here to email the team now!

Local Testimonials: Read what your neighbors are saying about Home Care Assistance!


  • I could not have been more pleased with your company's services, and most of all, the assigned caregiver. The pre-visit to my home was very reassuring that I was dealing with a company of integrity. My caregiver never stopped trying to find things to do for me. The cost was well worth the service. I would not hesitate to recommend your service in the future.
    Jeanne Olson
  • I work frequently with older adults. Many need help with activities of daily living, especially meal preparation, so I am excited to learn about the Balanced Care Method™ for caregivers. The information in the training manual about a healthy diet reflects the latest research, and the fact that it is based on the habits of the long-lived elders of Okinawa is very inspiring.
    Laurie Steinberg
    Registered Dietitian at Stanford School of Medicine
  • The 24-hour care that Home Care Assistance provided for our mom was unparalleled. She had three caregivers, each as compassionate, dedicated and hardworking as the next. Each caregiver worked eight hour shifts, which enabled them to stay focused and well rested, and in turn, provide the best care possible.
    Susie M.
    Daughter
  • We chose Home Care Assistance because their care managers are extremely personable, caring and responsive. We know we can call them for anything, 24/7. They've even managed emergency scheduling requests within an hour.
    Ken B.
  • Bottom-line, your company provided me the choice of several qualified caregivers within 72 hours of my call (including a weekend); and the caregiver I selected from Home Care Assistance (Conrad) was a total blessing and I believe an answer to prayer. "Thank you" doesn't quite cut it, but that's all I have...thank you very much.
    Jeffrey J. Miller
  • I am writing you to express my extreme gratitude with the services that your company has provided my mother over the past month. Without your caregivers and their thoroughness in understanding difficult situations, my mother had a very good chance of not surviving her latest release from the local hospital. It was only your caregivers' critical observations that saved the day. Again, I am thrilled to have your company working with my mother, providing assistance with great personal support and encouragement to brighten her remaining time here.
    Tom Fletcher
  • I was in a panic and desperate because I knew I would never find a caregiver so late on a Friday. But I found Home Care Assistance and couldn't be happier with their service! The woman they sent to care for my mother was just wonderful and my mother said she was so glad we found someone to care for her.
    Cheryl B.
  • I want to thank you and your organization for the outstanding job that you did caring for my uncle these last couple months - the care enabled my uncle to spend his last months in his home and with his friends from the men's club - my brother and I really appreciate the effort that you made - I think it made a big difference in the quality of my uncle's life.
    Gregory J. Burkus
  • But beyond creating strengths for elders, families that emphasize Balanced Care will come to work together and understand more clearly how to cope with medical problems and illnesses. The secret is in the strength of the foundation of care. The rest then comes into clearer perspective; complex situations and decision-making during this time of life are better understood and engaged. Home Care Assistance is about foundation-building–for elders, families, supportive friends and, ultimately, for your health care team.
    Dr. Dennis McCullough
    Author, My Mother, Your Mother, Founder, Slow Medicine Movement in Geriatrics
  • Your company is amazing. Jessie, Jill, Mimi, and the woman in charge of staffing were efficient, fast and kind. I found out late Wednesday that mom was coming home Thursday mid-day. I called Jessie Thursday morning. Jill called me and by 1:00 they were ready to come in with someone on a 24-hour-basis. Unbelievable! Mimi has been terrific. She has helped mom with her physical needs, prepared meals, helped in the middle of the night, done laundry when mom needed it...and has kept mom safe. It has been a relief; we have not had to alter our own schedules and enjoy our spare moments visiting with mom and Mimi in a carefree manner. Family members who didn't think it necessary for mom to have any help are now on board - including mom! Thank you!

    Connie L.
Read All the Testimonials

Meet the Palo Alto Team


Jessica San Miguel
Recruitment Specialist
Edwin Maunahan
Staffing Manager
Bridget Lynch
Director of Client Services
Jennifer Wu
Client Care Manager
Jonathan Mendoza
Client Care Manager
Deanne Belcher
Director of Business Development
Claudia Hernandez
Client Care Manager
Mansi Mehta, RN
Head of Operations
Annie Duong
Client Care Manager
Micah Garibay
Staffing Director
Marissa Baldomero
Staffing Manager
Daisy Cerrillo
Junior Staffing Manager
Jennilyn Rino
Scheduling Coordinator
Alecsa Taboada
Staffing Manager
Nicole Sparacino
Office Generalist
Mel Garibay
Scheduling Assistant

Resource Downloads


We strive to inform and educate. Here is a small sample of resources we have to offer.

What is Home Care Guide

What is Home Care Guide

Our 19-Page introductory guide provides full details on our home care services and tools to determine if we are right for you and your family.

Download
Agency Evaluation Checklist

Agency Evaluation Checklist

This handy checklist helps you ask the right questions when choosing your home care provider.

Download
Talking to Your Parents

Talking to Your Parents About Home Care

Conversations about long-term care can be difficult. Use our guide for tips on initiating a family meeting or care planning conversation.

Download
Hospital to Homecare

Hospital to Home Care

Our detailed guide outlines the entire discharge process and explains how home care can ensure a smooth and safe transition home.

Download
Discharge Planning Checklist

Discharge Planning Checklist

Our checklist covers the most important steps during an often stressful discharge - from medical equipment to home health to warning signs.

Download
Living Well at Home

Living Well at Home

Find out how home care can help you live happily and independently in the comfort and safety of your own home.

Download

Call an Office Near You!


Alamo

925-820-8390

Palo Alto

650-462-6900

Los Gatos

408-356-0127

Kentfield

415-532-8626

Palo Alto

650-462-6900

San Francisco

415-268-1415

Burlingame

650-401-3670

Read the Latest from our Home Care Blog

Local Resources