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Home Care Pulse Certified


Eliminate the guesswork when choosing a home care agency.
People have choices in care. When you are looking for a senior home care it can be emotional, stressful and confusing.
Research shows that older people who remain at home live longer and happier lives than others who are forced to leave their homes.  At Home Care Assistance South Bend  we can help the elderly remain in the comfort of their own homes.
The team at Home Care Assistance South Bend understands that you are facing many options in a situation that is unfamiliar.  By using the Home Care Pulse system it assures you choose an agency that has taken a vested interest in what you care about: quality care.
Why Choose a Home Care Pulse Certified Agency?
As a Home Care Pulse Certified agency, Home Care Assistance South Bend has proven that it will go the distance when it comes to client satisfaction.
The Home Care Pulse Certification was created to measure what matters most: client & employee satisfaction.  Choosing a Home Care Pulse Certified agency helps ensure you will be:
  • Contracting an agency committed to client satisfaction
  • Working with an agency that has loyal, productive caregivers
How Certifications Are Earned
This is the ONLY satisfaction certification in the home care industry, giving you a great tool to measure one agency against another.
Client Satisfaction – Knowing that clients are satisfied with their services gives you a great indicator that you will be satisfied as well.  Measured by:
  • Client feedback
  • Agency improvements in many categories, including the following:
  • Caregiver’s work ethic, timeliness, compassion and more
  • Agency’s effective communication, coordination of caregiver’s schedule, overall quality of service and more
Employee Satisfaction – Happy employees are good employees. If an agency cares enough to take care of its employees, you can be assured that the agency will take of its clients!  Measured by:
  • Working environment satisfaction
  • Caregiver performance 
  • How well an agency incentivizes and rewards caregivers
  • Caregiver morale

When you choose Home Care Assistance South Bend and you can feel confident that you have selected the best care for your loved one.

Learn more about Home Care Pulse by visiting their website.