At Home Care Assistance, we provide a superior level of service to each and every client.
Our 97% client satisfaction rate is unparalleled in our field. Read below what our clients have to say and learn more about what makes us the premier provider of in-home senior care. To hear more about what elder care professionals are saying about their experience with Home Care Assistance, read our Professional Testimonials.
“My wife Carol had a hard two-year struggle with incurable cancer, declining steadily until life was hardly more than a pin-hole. The last year I arranged for a caretaker for weekdays, and had help from my daughters, but in the final month they needed help as well and I was no longer able to handle weekends and nights. We contacted Home Care Assistance, who provided round-the-clock attendants. I cannot really find the words to say how wonderful they were: highly competent, comforting and caring, endlessly patient and reassuring. They became family friends. Carol passed away — thankfully, in peace — clutching in her hand a little soft animal that one of the attendants had given her. It was symbolic of the relationship that had developed. I cannot praise and thank them enough.”
— Dr. Noam Chomsky, Professor Emeritus, MIT
“In October 2008, Martha arrived and the entire household spirit changed. Martha brought a sensitivity and maturity we had not seen with other caregivers. Martha knew that Mum was trying to hold on to her dignity and independence and she went to great lengths to help Mum do just that. I would tell Martha that Mum was the Boss and she was the General Manager who always made sure that the Boss was safe and well cared for. Martha allowed Mum to live comfortably in her home and die with grace. Words cannot adequately convey the peace that Martha brought to Mum and the family as a whole.”
— John J. McArdle III
“Home Care Assistance in every way ensured that I could meet her needs and help me to have time to care for the other myriad of things that go along with caring for someone who is sick. You don’t know how much I needed you all. Thank you is not enough. I will recommend you and your staff to any and all that want or need to have someone take care of their loved ones – with all of the glowing words that I can find. Until you walk in the shoes of a caretaker…you can’t fully understand the help that you need. AND when you find it, it is a miracle. My heartfelt and grateful thanks to all of your miracles.”
— Lyn Finnerty
“My mother who is 80 was invited to spend Christmas with my brother in San Diego. Getting there and back required changing planes in Houston and on the way back she only had 30 minutes to transfer to a different terminal. I had discussed in passing, my concern with Lori at Home Care Assistance here in Columbus and she, on her own, spoke with the Home Care Assistance Office in Houston. They offered to help my mom get to a hotel if she missed her flight. When she arrived safely and on time back in Columbus mom told me that someone from the Houston Office had actually come out to the airport and was able to meet her at the gate with a wheelchair and get her over to her flight to Columbus. This type of help is to me 5 Star service. I was simply amazed that they would help so much. Thanks.”
— Bill Fullerton
“I work frequently with older adults. Many need help with activities of daily living, especially meal preparation, so I am excited to learn about the Balanced Care Method™ for caregivers. The information in the training manual about a healthy diet reflects the latest research, and the fact that it is based on the habits of the long-lived elders of Okinawa is very inspiring.”
— Laurie Steinberg
“Home Care Assistance raises exactly the right banner in promoting The Balanced Care Method as the foundation for all good care. In the rush of medical care systems that focus almost exclusively on problems, The Balanced Care Method encourages an approach which emphasizes creating strengths. For centuries we have known that better health in aging is tied to physical, emotional, social, and spiritual factors. Regardless of diseases, building on these basics of good health matters.
But beyond creating strengths for elders, families that emphasize Balanced Care will come to work together and understand more clearly how to cope with medical problems and illnesses. The secret is in the strength of the foundation of care. The rest then comes into clearer perspective; complex situations and decision-making during this time of life are better understood and engaged. Home Care Assistance is about foundation-building–for elders, families, supportive friends and, ultimately, for your health care team.”
— Dr. Dennis McCullough, Author, My Mother, Your Mother, Founder, Slow Medicine Movement in Geriatrics
“My sincere thanks to you and your staff at Home Care Assistance for coming to my 11th hour rescue back in May…Your Caregiver helped me shower daily, made my bed, prepared meals and did some food shopping, light cleaning and the laundry. She was a gem, always on time, and her manner and demeanor exhibited her many years of experience as an expert Caregiver. She was dependable, calm, caring and trustworthy. I also enjoyed her lovely sense of humor. I also salute you for your flexibility in making the effort to accommodate a prospective client at the “last minute,” as well as your reasonable cost for the excellent care received.”
— Patricia L. Waller, Retired U.S. Diplomat
“I would like to thank you and the caregivers at Home Care Assistance for the care and compassion you provided to my father…My Dad had several medical complications which restricted his mobility and impaired his health. The assistants proved by Home Care Assistance were professional, knowledgeable and caring. Just as important, they were kind and compassionate human beings that significantly helped his mental outlook and provided friendship and companionship during a difficult period. My Dad genuinely enjoyed the friendship and trust that he developed with his caregivers. I also appreciate your administrative ability to coordinate with our long term care insurance company. I would not hesitate to recommend your service to others.”
— Sean Downs, CEO, Enclarity Inc.