Alamo’s First Choice for Senior Home Care and Elder Care Services
Serving happy clients in:
- San Ramon
- and more!
For over fifteen years, Home Care Assistance and our experienced caregivers have served seniors and their families with exceptional home care.
We provide older adults in Alamo and the broader community with one-on-one support that allows them to live safely and independently at home.
As the premier home care provider in Alamo, we have the deepest employee roster of skilled and compassionate caregivers. As a result, our Client Care Managers are able to match our clients to caregivers not only based on their home care needs, but also their personalities and interests. We offer high quality assisted living where seniors most prefer: at home.
Our 24/7 Guarantee means that we will be there when you need us – days, nights and weekends. Call us today to learn more or visit our office in Alamo.
We offer high quality assisted living where seniors most prefer: at home.
How can we help you?
Learn more about our innovative in-home brain health program
A new approach to promoting cognitive vitality. Take advantage of the latest scientific breakthroughs in the familiar home environment.
The Home Care Assistance Advantage
Heritage Pointe Review
Meet the Alamo Team
Candi has lived in Alamo for over 25 years and looks forward to using her life skills and work experience to do something meaningful and community based. On a personal level, she took care of her husband's 90 plus year old grandmother in this community, she also took care of her ailing father and mother. Candi says she would have been very happy to have had available to her the kind of resource that HCA provides to its clients. All of these reasons blended into her interest in the Home Care industry. Doing something meaningful, being useful and caring for an increasingly growing community is what she wanted to pursue. For the past three years, Candi worked for Kaiser Permanente's IT Disaster Recovery team- developing and implementing applications in the event of a natural or other disaster. Previous to that, she worked for the UC Berkeley campus as a financial aid counselor for graduate and law students, all contributing to her experience in customer service and counseling. Candi also has a long history of contributing to local philanthropies and most recently, one of the top event fund raisers for Kaiser Permanente's Walk for your Heart with the American Heart Association.
As the Home Care Liaison, Francesca coordinates premier care for seniors and provides advice and support to their loved ones and other elder care professionals. She brings over 21 years of professional experience in senior care with a background in expert-level consultation in both private and public healthcare delivery systems. A woman of many talents, Ms. Vogel is recognized for her influence within the East Bay’s healthcare industry and her experience as a lecturer of elder care topics. Her passion to help seniors maintain their independence and live well at home is very much in line with Home Care Assistance’s mission to change the way the world ages.
Jill has been with Home Care Assistance for over four years and is a valuable asset to the East Bay team. She brings over 10 years of experience in helping families find the right care for their loved ones so that they can continue aging in place. Jill believes that most people, given the choice, would rather stay in the comfort of their home as they age and so she is passionate about working with clients and their families in achieving the highest quality of in-home care.
Susan has 25 years of experience in the healthcare field and has spent the last 17 years in non-medical home care. She started her career as a Staffing Manager and quickly moved up to Executive Director before moving to Home Care Assistance. Susan's expertise in home care and her passion for advocating for seniors is critical to her role as Client Care Manager, where she offers first-class support to clients. Susan's success in developing the client-caregiver relationship allows her to expertly match clients for optimal satisfaction and comfort. Her invaluable experience and dedication make her a valuable asset to the Alamo care team.
Gaby Koch joins the East Bay Home Care Team as their new Client Care Manager. Gaby brings over three years of professional experience in home care to her new role. She has a background in health care and counseling and started her journey in the home health arena as a caregiver before quickly being promoted to staff coordinator. Her well rounded experience and her dedication to helping seniors age in place make her a perfect proponent of the company’s mission to change the way the world ages. Gaby’s passion is working with seniors and she considers her role as Client Care Manager an honor and a privilege.
Victoria has been working in staffing for Home Care Assistance for almost eight years. Previously, Victoria worked for two French health companies including Sanofi Pharmaceutical, where she spent ten years as a Marketing Assistant, and Rhone Poulenc, where she spent three years as a Marketing Consultant. She also brings over eight years of experience in billing and payroll from her role at Northview Pacific Laboratory and earned a Bachelor of Science degree in Marketing from Assumption College in Manila in the Philippines. Victoria is highly passionate about home care and dedicated to finding the most ideal matches for clients based on their unique care needs and individual preferences.
With expertise in staffing management, customer services, sales and marketing, Amy is highly successful in her role as Staffing Manager at Home Care Assistance Alamo. Amy is an AB Economics graduate and has over 10 years of experience in staffing. She has been with Home Care Assistance for six years and thrives because she believes that her work gives her life purpose and meaning. Amy enjoys making others happy and is thrilled to be able to help seniors live well where they most want: at home.
Decebelle, known as Deci, has five years of professional experience working in the medical field as a Medical Assistant and as a Unit Secretary for a Skilled Nursing Facility and Rehabilitation Center. Deci handled administrative and clerical duties for four nursing stations, communicated between residents/patients and clinical staff, assisted with admitting/discharging patients, and staffed certified nursing assistants and licensed nurses. Deci also has an Associate Degree in Applied Science in Medical Assisting. She brings her expertise in medical terminology, staffing and communication skills to her role as Staffing Manager, where she is proud to be a part of a team that supports older adults.
Anna brings over 3 years of experience in customer service, contract/vendor management and knowledge of CRM platforms. With a background in customer service, Anna excels at communicating with others to ensure that our high standard of care is upheld. Her personal objective is to give back, which is why she enjoys being a part of an organization that improves the quality of life for older adults. Anna is a dedicated and driven team member who embodies our mission to change the way the world ages.
Jesse is a recognized leader in the home care industry, with over 12 years of experience managing, leading, and building cohesive teams and close community networks spanning from Palo Alto to Alamo. He brings a wealth of professional strengths and industry experience to Home Care Assistance as our Client Care Manager, where his broad expertise in care management is equally matched by his deep commitment to his clients and the families he serves. He approaches each unique care situation with level-headed perspective and clarity, and his clients are confident in his advice and ability to handle difficult situations, particularly in assessing and resolving conflicts.
Janice Otto joins the East Bay Home Care Team as Staffing Manager. She started her career at Home Care Assistance as a caregiver in 2009, and her hard work and dedication has quickly escalated her to Staffing Manager. Janice has also managed two family-owned care homes, working as an Administrator for a Residential Care Facility for the Elderly (RCFE). She has also worked as a licensed Certified Nursing Assistant (CNA) and Home Health Aide. As a dedicated nursing professional with extensive customer service experience and patient-care skills, Janice is an invaluable member of the East Bay Care Team and is excited to continue providing care to seniors in the East Bay.
KJ brings over five years of professional experience working in the medical field in various capacities to her role as Staffing Manager. She has handled administrative and clerical duties for five nursing stations and is an expert at communicating between doctors, social workers, families, residents and patients. KJ's experience also extends into discharge planning, where she has assisted with admitting and discharging patients, and staffing, where she has worked with certified nursing assistants and licensed nurses. KJ also has an Associate Degree in Licensed Vocational Nursing (LVN). She brings her expertise in medical terminology and staffing along with her communication skills to her role as Staffing Manager, where she is proud to be a part of a team that supports older adults.
Ruby may be new to home care but she’s a veteran when it comes to client satisfaction. She most recently directed front and back office operations with a travel and booking agency in San Francisco, and aims to apply her expertise in customer service to overcome any challenges in growing our Oakland business.
Scott is excited to help us expand our robotics pilot to more clients in the Bay Area. He previously worked in sales and operations across multiple industries, including retail and real estate. In his free time Scott enjoys fishing, football and cooking.