Alamo’s First Choice for Senior Home Care and Elder Care Services
Serving happy clients in:
- San Ramon
- and more!
For over fifteen years, Home Care Assistance and our experienced caregivers have served seniors and their families with exceptional home care.
We provide older adults in Alamo and the broader community with one-on-one support that allows them to live safely and independently at home.
As the premier home care provider in Alamo, we have the deepest employee roster of skilled and compassionate caregivers. As a result, our Client Care Managers are able to match our clients to caregivers not only based on their home care needs, but also their personalities and interests. We offer high quality assisted living where seniors most prefer: at home.
Our 24/7 Guarantee means that we will be there when you need us – days, nights and weekends. Call us today to learn more or visit our office in Alamo.
We offer high quality assisted living where seniors most prefer: at home.
How can we help you?
Learn more about our innovative in-home brain health program
A new approach to promoting cognitive vitality. Take advantage of the latest scientific breakthroughs in the familiar home environment.
The Home Care Assistance Advantage
Heritage Pointe Review
Meet the Alamo Team
Candi has lived in Alamo for over 25 years and looks forward to using her life skills and work experience to do something meaningful and community based. On a personal level, she took care of her husband's 90 plus year old grandmother in this community, she also took care of her ailing father and mother. Candi says she would have been very happy to have had available to her the kind of resource that HCA provides to its clients. All of these reasons blended into her interest in the Home Care industry. Doing something meaningful, being useful and caring for an increasingly growing community is what she wanted to pursue. For the past three years, Candi worked for Kaiser Permanente's IT Disaster Recovery team- developing and implementing applications in the event of a natural or other disaster. Previous to that, she worked for the UC Berkeley campus as a financial aid counselor for graduate and law students, all contributing to her experience in customer service and counseling. Candi also has a long history of contributing to local philanthropies and most recently, one of the top event fund raisers for Kaiser Permanente's Walk for your Heart with the American Heart Association.
Briana Hampton brings more than 12 years of experience in specialty in-home care services, where she is a highly regarded caregiver and provides organizational support. Prior to her home care career, she worked in retail management overseeing staff and meeting the goals and objectives of her division. Briana’s level of personal attention to her clients’ needs made her immediately stand out in the industry putting her in very high demand to provide in-home care services, often on long-term assignments. Her talent for creating lasting and meaningful bonds with her clients is a strong trait that is immediately recognizable, and the quality of work she contributed offered her clients peace of mind and a true sense of companionship.
Briana is a member of the John Muir Health Foundation Women's Philanthropic Circle and part of the board of directors for Mobility Matters. She works closely with our Home Care Liaison, Francesca Vogel, to ensure that every client receives the tailored care they need.
Nina's area of expertise is in Gerontology, specifically in case management and mental health. She has a Masters Degree in Social Work (MSW) with a focus in Gerontology. Nina has experience working with low-income older adults as a case manager connecting her clients with resources in the community and helping them age in place. She also has experience at the Dept. of Veterans Affairs in the Geriatric Medicine clinic conducting comprehensive geriatric assessments and mental health assessments. Nina has 3 years experience working with older adults. Nina believes that older adults deserve high quality, expert care and it is an honor and privilege for her to provide that to each and every client whose paths she crosses.
Cherie earned her degree in Business Accounting and Nursing, completing both in the Philippines. She worked in a corporate office environment for more than 15 years and as a caregiver/medical technician, 5 years here in the U.S. These experiences allow her to excel as a hiring manager in the home care industry. Cherie's area of expertise is in all aspects of employee interaction. She excels at hiring, training, orienting, customer service, client care, and vendor service. Her personal philosophy is, "Life was meant to be lived, and curiosity must be kept alive. Fill your cup of life with sunshine and laughter".
Elena graduated with a bachelor's degree from the Philippines, majoring in banking and finance. She worked in one of the biggest chain stores as a General Clerk for almost ten years, worked for almost three years as Certified Nursing Assistant in a convalescent facility, and worked as a Department Manager in a retail store for four years. Incorporating her skills in management and in the medical field has made her a great Staffing Manager at Home Care Assistance. For Elena, a fulfilling career is not only the money that you make but also about how you serve others and make people happy and satisfied with the service you give. Giving the best she can is her goal in everything she does.
May has a Bachelor of Science in Nursing degree and is well versed in the medical field. She prides herself on effectively using the nursing process of assessment, diagnosis, planning, implementation and evaluation in every task she tackles. She started with Home Care Assistance as a caregiver, which allows her to help caregivers devise effective plans of care for our clients. Aside from home care, she has also worked with her family business for over 10 years.
Joy's area of expertise is in delivering exceptional care and effective communication. She received her BS in Nursing in the Philippines and then worked as a caregiver and CNA in the Bay Area for 5 years. Through this experience, she honed her skills in dealing with the elderly, delivering first-hand exceptional care, being a good advocate for clients, and developing good working relationships with all of her coworkers. She contributes her best every day to make sure clients and caregivers have positive experiences and that her team continually grows and develops.
Her personal philosophy is to love your job and the people you're working with. She believes working with passion makes a person more efficient and makes it easier to have good working relationships with one's team. A big reason why she enjoys her role with Home Care Assistance is because of the people she gets to work with every day. She believes that getting along with the whole team makes work fun and exciting, even during the busiest and most challenging times.
As the Home Care Liaison, Francesca coordinates premier care for seniors and provides advice and support to their loved ones and other elder care professionals. She brings over 21 years of professional experience in senior care with a background in expert-level consultation in both private and public healthcare delivery systems. A woman of many talents, Ms. Vogel is recognized for her influence within the East Bay’s healthcare industry and her experience as a lecturer of elder care topics. Her passion to help seniors maintain their independence and live well at home is very much in line with Home Care Assistance’s mission to change the way the world ages.
Jill has been with Home Care Assistance for over four years and is a valuable asset to the East Bay team. She brings over 10 years of experience in helping families find the right care for their loved ones so that they can continue aging in place. Jill believes that most people, given the choice, would rather stay in the comfort of their home as they age and so she is passionate about working with clients and their families in achieving the highest quality of in-home care.
Susan has 25 years of experience in the healthcare field and has spent the last 17 years in non-medical home care. She started her career as a Staffing Manager and quickly moved up to Executive Director before moving to Home Care Assistance. Susan's expertise in home care and her passion for advocating for seniors is critical to her role as Client Care Manager, where she offers first-class support to clients. Susan's success in developing the client-caregiver relationship allows her to expertly match clients for optimal satisfaction and comfort. Her invaluable experience and dedication make her a valuable asset to the Alamo care team.
Victoria has been working in staffing for Home Care Assistance for almost eight years. Previously, Victoria worked for two French health companies including Sanofi Pharmaceutical, where she spent ten years as a Marketing Assistant, and Rhone Poulenc, where she spent three years as a Marketing Consultant. She also brings over eight years of experience in billing and payroll from her role at Northview Pacific Laboratory and earned a Bachelor of Science degree in Marketing from Assumption College in Manila in the Philippines. Victoria is highly passionate about home care and dedicated to finding the most ideal matches for clients based on their unique care needs and individual preferences.
Decebelle, known as Deci, has five years of professional experience working in the medical field as a Medical Assistant and as a Unit Secretary for a Skilled Nursing Facility and Rehabilitation Center. Deci handled administrative and clerical duties for four nursing stations, communicated between residents/patients and clinical staff, assisted with admitting/discharging patients, and staffed certified nursing assistants and licensed nurses. Deci also has an Associate Degree in Applied Science in Medical Assisting. She brings her expertise in medical terminology, staffing and communication skills to her role as Staffing Manager, where she is proud to be a part of a team that supports older adults.
Anna brings over 3 years of experience in customer service, contract/vendor management and knowledge of CRM platforms. With a background in customer service, Anna excels at communicating with others to ensure that our high standard of care is upheld. Her personal objective is to give back, which is why she enjoys being a part of an organization that improves the quality of life for older adults. Anna is a dedicated and driven team member who embodies our mission to change the way the world ages.
KJ brings over five years of professional experience working in the medical field in various capacities to her role as Staffing Manager. She has handled administrative and clerical duties for five nursing stations and is an expert at communicating between doctors, social workers, families, residents and patients. KJ's experience also extends into discharge planning, where she has assisted with admitting and discharging patients, and staffing, where she has worked with certified nursing assistants and licensed nurses. KJ also has an Associate Degree in Licensed Vocational Nursing (LVN). She brings her expertise in medical terminology and staffing along with her communication skills to her role as Staffing Manager, where she is proud to be a part of a team that supports older adults.