Montreal

Call us today! 514-907-5065

Montreal

4464 Ste. Catherine West   |   Westmount, QC H3Z 1R7   |   Call: 514-907-5065

Serving Greater Montreal including Laval, South Shore and West Island

Keep seniors independent…

Millions of seniors use home care to remain independent as they grow older. Home Care Assistance allows seniors to live safely and comfortably where they most want to be-at home. We provide the most reputable and compassionate home care services in the industry. Home Care Assistance promotes health and independence for seniors while offering support and respite for their loved ones,

Staying independent is the best way to go!

Learn more about our innovative in-home dementia care program

A new approach to slowing cognitive decline. Take advantage of the latest scientific breakthroughs in a familiar home environment.

Meet the Team


Tim Thomas
Owner
Suzanne Bolduc
Care Manager
Cheryl Barrett
Staffing Coordinator
Sandra Daoust
Marketing & Client Care Coordinator
Juliana Thomas
Administrative Assistant

Testimonials


  • My family & I loved the service the caregivers from HCA offered. They stayed with my mom for the late shift (11pm-7am) during her recovery from a colon cancer operation.

    We felt so happy & relieved when these caregivers made my mom feel at ease & confident, as they have experience. Knowing someone responsible & competent is overseeing someone you love is priceless, especially in these difficult times. The stress my mom & my family experienced during the last 3 months was incredible. The staff seemed to be able to relate. Great service & would use them again if need be.
    Stephane M.
    Laval
  • I am writing to thank you for the support your company has provided to my mother for almost three years. You have always been most professional in finding the right people for this often challenging task. My wife and I have found it a pleasure to work with you. You have always been there for us even with last minute emergencies. You were always prompt in your responses to us, no matter what time.

    We would like to personally thanks Ingela who helped my mother remain as autonomous as possible for the last 18 months and also to Rachel who was able to jump in on an emergency basis and help us out. She was an enormous help to us during a very difficult time. Her intrinsic sweetness, natural compassion and intuitive understanding made her invaluable to all of us. Please do send both our kindest regards and gratitude.

    Thank you again, Tim. Best wishes for continued success.
    Laurie & Richard E.
    Montreal West
  • I’d like to thank everyone at Home Care Assistance for their kindness and compassion. Without you, Mom would not have been able to live at home these past 3 years. And the fact that you would provide extra help at a moment’s notice gave me peace of mind.

    Your thoughtfulness, care and professionalism is much appreciated.
    Ilona R.
    Chomedy Laval
  • Just a quick note of thanks. You have made my life a little easier.  As the natural caregiver of my 94 year old mother Amelia, I find life very challenging. Home Care Assistance has made it possible for me to take some needed R&R. Although my mother and I have favourites, all of Home Care Assistance's caregivers are professionals and take their jobs very seriously. They are experienced and caring. Some are even trained nurses. They have helped clothe and feed my mother.  They have provided the needed company and security for Amelia. When I return home from a weekend or from a longer stay such as a vacation, I see my mother's smiling face and that is all I need to know.
    Avrom S.
    Cote St. Luc
  • Our experiences will always be in a very positive light. We knew that our mother would not be capable of remaining in her residence into the New Year, but she did make it very clear to us early this year that she wanted to remain there as long as possible. Having Jyoti come in, sent her a message that she needed help and allowed her to preserve her dignity and for her to fully realize her position and that things would change. Your services greatly helped us to transition the situation.

    Yes, we have fond memories, and appreciate your great communications, caring and flexible services. And, I emphasize flexible because in these times where need and cost are very related – that flexibility to turn things around quickly – really matters a great deal. That was extremely important. When you initially said a 48 hours’ notice – that took a huge load off our minds, because you never know in the late stages, and we, like most families are not experts. I am sure that most of your clients – this is a first for them as it was for us.

    Rest assured that should we have an opportunity to refer you and your services to anyone of our friends, relatives, neighbours or colleagues – we will.
    Jeff M.
    Nun’s Island
  • I remembered hearing about your company on the radio and decided that I should call and see what kind of assistance you could provide. Our first meeting was better than I had expected – you are a kind and understanding man and you were able to assess the situation and provide the calming “I’m here to help” feeling. It was very much appreciated that I felt very comfortable that you could provide me with the service that was required to help my parents.

    Your service was efficient including your follow up to ensure that we were comfortable with the caregivers that you were able to place on short notice. We were provided with help that had medical backgrounds and very pleasant dispositions. In such a different situation, the caregivers were a blessing. They stepped in and took care of all my parents needs and have me the peace of mind that I was looking for.

    Thank you for your excellent service – I will keep your number close at hand in the event the need arises again. Keep up the good work – Montreal needs this type of caring company.
    Antoinette L.
    Montreal
  • My mother, who had lived happily on her own for over 20 years, required assistance toward the end of her life. It was her wish to remain at home, despite her illness, and with the help of Home Care Assistance, she was able to. Home Care Assistance worked hard to provide assistants that met my mother’s needs and were personable. I was able to manage my mother’s care from a distance, knowing they were providing her care. I would recommend Home Care Assistance to other families who need help with managing a loved one’s care.
    Anonymous
    Westmount
  • It is with a certain measure of sadness that I terminate our contract with your agency. It has been such a pleasure working with you and I would like to tell you how much I appreciated your competence.

    You provided the services of an outstanding caregiver, Debra, and you managed the inevitable changes of schedule promptly and efficiently. You had done an excellent job at finding the perfect caregiver to accompany my husband in his last two years.

    My family and I thank you for your excellent services.
    Michele D.
    Montreal
Read All the Testimonials

Why Choose Home Care Assistance


We strive to provide the best service. Here are a few reasons, among many others.

Check MarkLive-in Experts

We specialize in around the clock care to help seniors live well at home.

ClockAvailable 24/7

Care managers are on call for clients and their families, even during nights and weekends.

CertificateHigh Caliber Caregivers

We typically hire only 1 in 25 applicants and provide ongoing training and supervision.

BalanceBalanced Care

Our unique approach to care promotes healthy mind, body and spirit.

No ContractNo Long Term Contracts

Use our services only as long as you're 100% satisfied.

Peace of MindPeace of Mind

Independent industry surveys place our client satisfaction rate at 97%.

A Trusted PartnerA Trusted Partner

We’re honored to be Preferred Providers for professionals in both the medical and senior communities.

Cognitive TherapeuticsCognitive Therapeutics

Our proprietary cognitive stimulation program addresses cognitive decline, building on our expertise in brain health.

Our Story


Sep-29_THE_GAZETTE_Daily_Pages_C_001

Home Care Goes Private

When his 88-year-old mother-in-law broke her hip and later suffered complications, Tim Thomas found himself scrambling to find help for her. “We didn’t know where to look,” to arrange home care so she could return to her apartment in Hudson, west of Montreal, Thomas said. “There’s no McDonald’s of home care.”

Thomas initially turned to the non-profit Victorian Order of Nurses (now called NOVA Montreal), and his local CLSC. But these groups couldn’t provide enough hours, so Thomas hired private caregivers.  Trying to find “quality people,” to provide private help was “frustrating,” he said.  His experience persuaded Thomas there was a pressing and growing need for assistance for the elderly.   After researching the market, he decided to fill part of the gap himself.  Last May (2007), he became the first Canadian franchisee of Home Care Assistance, provider of home care services ranging from bathing and dressing to light meal preparation and running errands.   Close to a million seniors living in private homes already receive informal or formal help for a long-term health problem or physical condition, according to Statistics Canada.  That includes such services as household work, shopping, transportation and personal care.  The older the senior, the more likely it is they get that help from a formal source – government, private or non-profit. What’s more, the  numbers of Canadians age 65 to 74 and above 85 are projected to double in the next 20 years. As that happens, privatized care for the elderly seems a sure bet.

Click Here to Read the Full Article

Resource Downloads


We strive to inform and educate. Here is a small sample of resources we have to offer.

What is Home Care Guide

What is Home Care Guide

Our 19-Page introductory guide provides full details on our home care services and tools to determine if we are right for you and your family.

Agency Evaluation Checklist

Agency Evaluation Checklist

This handy checklist helps you ask the right questions when choosing your home care provider.

Talking to Your Parents

Talking to Your Parents About Home Care

Conversations about long-term care can be difficult. Use our guide for tips on initiating a family meeting or care planning conversation.

Hospital to Homecare

Hospital to Homecare

Our detailed guide outlines the entire discharge process and explains how home care can ensure a smooth and safe transition home.

Discharge Planning Checklist

Discharge Planning Checklist

Our checklist covers the most important steps during an often stressful discharge - from medical equipment to home health to warning signs.

Living Well at Home

Living Well at Home

Find out how home care can help you live happily and independently in the comfort and safety of your own home.