Palo Alto

148 Hawthorne Ave   |   Palo Alto, CA 94301   |   Call: 650-462-6900

We are Palo Alto’s Top Choice for Home Care

For over a decade, Home Care Assistance has served Palo Alto and the broader Peninsula community with our exceptional caregivers. We provide one-on-one support that allows your loved ones to live safely and independently at home. We’ve worked with over 1000 families in Palo Alto and the surrounding communities and meet most of our new clients through word-of-mouth recommendations.

As the oldest home care provider in Palo Alto, we have the deepest roster of skilled, compassionate caregivers. As a result, our Care Managers are able to match our clients not only based on their home care needs, but also their personalities and interests. Our 24/7 Guarantee means that we will be there when you need us – days, nights and weekends. Call us today to learn more or visit our office in downtown Palo Alto.

Learn more about our innovative in-home dementia care program

A new approach to slowing cognitive decline. Take Advantage of the latest scientific breakthroughs in the familiar home environment.

Why Choose Home Care Assistance


Check MarkLive-in Experts

We specialize in around-the-clock care and offer the largest selection of caregivers and the most competitive rates. We offer special trainings such as Balanced Care Method™, Cognitive Therapeutics Method™ and Culinary Classes to our live-in caregivers. Find out why live-in is the safest, most cost-effective choice for your family.

ClockAvailable 24/7

Our entire team is on-call 24/7 – nights and weekends – for our clients’ needs. Each client has a dedicated Care Manager who conducts the assessment, matches caregivers and serves as the contact for the family. We are the largest home care agency in the Peninsula and our team will be there for your needs, guaranteed.

CertificateHigh Caliber Caregivers

We conduct an intensive screening process, perform rigorous Department of Justice background checks, train and orient our caregivers and match them specifically to our clients. We are the largest employer in the Peninsula with hundreds of active caregivers.

BalanceBalanced Care

We train and promote the Balanced Care Method™ to improve health and wellness in older adults through healthy lifestyles, mental and physical activity and close social bonds. Balanced Care is based on scientifically proven longevity principles and can make a big difference in improving quality-of-life.

No ContractNo Long Term Contracts

We believe in the quality of our services. We require no deposits or long-term contracts, so our clients only use our services if they are 100% satisfied. Our Care Management Team is in place to make sure you receive the support you need, and we can have a caregiver at your home in a matter of hours.

Peace of MindPeace of Mind

Our company is built on our strong reputation in the community. Independent client surveys place our client satisfaction at 97% and we meet most of our new clients through word-of-mouth referrals. Our team is ready for the most difficult situations and can give you the peace of mind you need.

Resource Downloads


We strive to inform and educate. Here is a small sample of resources we have to offer.

What is Home Care Guide

What is Home Care Guide

Our 19-Page introductory guide provides full details on our home care services and tools to determine if we are right for you and your family.

Agency Evaluation Checklist

Agency Evaluation Checklist

This handy checklist helps you ask the right questions when choosing your home care provider.

Talking to Your Parents

Talking to Your Parents About Home Care

Conversations about long-term care can be difficult. Use our guide for tips on initiating a family meeting or care planning conversation.

Hospital to Homecare

Hospital to Homecare

Our detailed guide outlines the entire discharge process and explains how home care can ensure a smooth and safe transition home.

Discharge Planning Checklist

Discharge Planning Checklist

Our checklist covers the most important steps during an often stressful discharge - from medical equipment to home health to warning signs.

Living Well at Home

Living Well at Home

Find out how home care can help you live happily and independently in the comfort and safety of your own home.

About Home Care Assistance


Testimonials


  • I could not have been more pleased with your company's services, and most of all, the assigned caregiver. The pre-visit to my home was very reassuring that I was dealing with a company of integrity. My caregiver never stopped trying to find things to do for me. The cost was well worth the service. I would not hesitate to recommend your service in the future.
    Jeanne Olson
  • I work frequently with older adults. Many need help with activities of daily living, especially meal preparation, so I am excited to learn about the Balanced Care Method™ for caregivers. The information in the training manual about a healthy diet reflects the latest research, and the fact that it is based on the habits of the long-lived elders of Okinawa is very inspiring.
    Laurie Steinberg
    Registered Dietitian at Stanford School of Medicine
  • The 24-hour care that Home Care Assistance provided for our mom was unparalleled. She had three caregivers, each as compassionate, dedicated and hardworking as the next. Each caregiver worked eight hour shifts, which enabled them to stay focused and well rested, and in turn, provide the best care possible.
    Susie M.
    Daughter
  • We chose Home Care Assistance because their care managers are extremely personable, caring and responsive. We know we can call them for anything, 24/7. They've even managed emergency scheduling requests within an hour.
    Ken B.
  • Bottom-line, your company provided me the choice of several qualified caregivers within 72 hours of my call (including a weekend); and the caregiver I selected from Home Care Assistance (Conrad) was a total blessing and I believe an answer to prayer. "Thank you" doesn't quite cut it, but that's all I have...thank you very much.
    Jeffrey J. Miller
  • I am writing you to express my extreme gratitude with the services that your company has provided my mother over the past month. Without your caregivers and their thoroughness in understanding difficult situations, my mother had a very good chance of not surviving her latest release from the local hospital. It was only your caregivers' critical observations that saved the day. Again, I am thrilled to have your company working with my mother, providing assistance with great personal support and encouragement to brighten her remaining time here.
    Tom Fletcher
  • I was in a panic and desperate because I knew I would never find a caregiver so late on a Friday. But I found Home Care Assistance and couldn't be happier with their service! The woman they sent to care for my mother was just wonderful and my mother said she was so glad we found someone to care for her.
    Cheryl B.
  • I want to thank you and your organization for the outstanding job that you did caring for my uncle these last couple months - the care enabled my uncle to spend his last months in his home and with his friends from the men's club - my brother and I really appreciate the effort that you made - I think it made a big difference in the quality of my uncle's life.
    Gregory J. Burkus
  • But beyond creating strengths for elders, families that emphasize Balanced Care will come to work together and understand more clearly how to cope with medical problems and illnesses. The secret is in the strength of the foundation of care. The rest then comes into clearer perspective; complex situations and decision-making during this time of life are better understood and engaged. Home Care Assistance is about foundation-building–for elders, families, supportive friends and, ultimately, for your health care team.
    Dr. Dennis McCullough
    Author, My Mother, Your Mother, Founder, Slow Medicine Movement in Geriatrics
  • Your company is amazing. Jessie, Jill, Mimi, and the woman in charge of staffing were efficient, fast and kind. I called Jessie to let him know that we might be in need of their services Monday, June 19th. I found out late Wednesday that mom was coming home Thursday mid-day. I called Jessie Thursday morning. He contacted Jill. Jill called me and by 1:00 they were ready to come in with someone on a 24-hour-basis. Unbelievable! Mimi has been terrific. She has helped mom with her physical needs. She has prepared meals, helped in the middle of the night, done laundry when mom needed it...and has kept mom safe. It has been a relief; we have not had to alter our own schedules and enjoy our spare moments visiting with mom and Mimi in a carefree manner. Family members who didn't think it necessary for mom to have any help are now on board - including mom! Thank you! It would have been so overwhelming if Mimi weren't here!

    Connie L.
Read All the Testimonials

Call an Office Near You!


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Alamo

925-820-8390

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Los Altos

650-462-6900

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Marin

415-532-8626


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Palo Alto

650-462-6900

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San Francisco

415-904-1085

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San Mateo

650-401-3670